SR7 won't create R4...
 
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SR7 won't create R4 or R5 volumes

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(@dougbitt)
Posts: 48
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Topic starter
 

SR7 goes through all the correct steps but not volume is created

 
Posted : 05/12/2022 8:27 am
(@softraid-support)
Posts: 8049
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I bet the SoftRAID driver is not loading.

Is this a new SoftRAID installation? did you do the steps from this page?

https://www.softraid.com/docs/softraid-quick-start-guide/installation-macos/additional-steps-for-apple-silicon-macs/

 
Posted : 05/12/2022 11:41 am
(@dougbitt)
Posts: 48
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Topic starter
 

Reduced boot security was already set, however, now it's trying to create  a new volume, but now I continually get

Screenshot 2022 12 05 at 2.01.39 PM copy

 

 
Posted : 05/12/2022 2:03 pm
(@softraid-support)
Posts: 8049
Member Admin
 

@dougbitt 
Keep your disks connected. Paste this command into the terminal and it will create a support file on your desktop. Attach that to the forum thread.

sudo softraidtool generatereport ~/Desktop/dougbitt.12.5.22.r_supt

 
Posted : 05/12/2022 4:40 pm
(@dougbitt)
Posts: 48
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Topic starter
 
 
Posted : 05/12/2022 5:02 pm
(@softraid-support)
Posts: 8049
Member Admin
 

@dougbitt 

This is the trigger:
SoftRAID Application: Tool terminating - status = 11, reason = NSTaskTerminationReasonUncaughtSignal

Paste this into the terminal: xattr /Library/Extensions/SoftRAID.kext

Does it tell you the driver is quarantined?

 

 
Posted : 06/12/2022 2:59 pm
(@dougbitt)
Posts: 48
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Topic starter
 
Screenshot 2022 12 06 at 5.51.51 PM
 
Posted : 06/12/2022 5:52 pm
(@softraid-support)
Posts: 8049
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@dougbitt 

Please copy/paste the text. I cannot read the result in the screen capture.

 
Posted : 06/12/2022 6:20 pm
(@dougbitt)
Posts: 48
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Topic starter
 

There is no result, just a prompt

Screenshot 2022 12 07 at 9.46.28 AM
 
Posted : 07/12/2022 9:48 am
(@softraid-support)
Posts: 8049
Member Admin
 

@dougbitt 

Perfect. no quarantine.

Try one more command:

sudo kmutil load -p /Library/Extensions/SoftRAID.kext

This manually loads the driver. Let me know what the output is.

 
Posted : 07/12/2022 10:44 am
(@dougbitt)
Posts: 48
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Topic starter
 
Screenshot 2022 12 07 at 2.21.35 PM
 
Posted : 07/12/2022 2:22 pm
(@softraid-support)
Posts: 8049
Member Admin
 

@dougbitt 

This indicates the driver is loaded. What is the exact problem/symptoms creating a volume?

 
Posted : 07/12/2022 3:25 pm
(@dougbitt)
Posts: 48
Member
Topic starter
 

So apparently, small bug in the software, the existing volume wouldn't unmount, causing the crash. with the first mentioned error. After forcing the unmount, SR7 created the volume, however, when remounting the existing volume, it works, but SR7 still shows it as unmounted

 
Posted : 07/12/2022 4:16 pm
(@softraid-support)
Posts: 8049
Member Admin
 

@dougbitt 

Save a SoftRAID tech support file and attach it. I can see what is happening.

 
Posted : 07/12/2022 5:45 pm
(@dougbitt)
Posts: 48
Member
Topic starter
 

Also getting error while trying to delete a volume

Screenshot 2022 12 08 at 8.00.36 AM
 
Posted : 08/12/2022 8:02 am
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