Disks not mounting with SoftRAID 6 - Functionality Issues https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/ SoftRAID Discussion Board en-US Mon, 27 Apr 2026 01:20:39 +0000 wpForo 60 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8615 Sun, 04 Apr 2021 10:31:19 +0000 Have been testing the drives and seems much more reliable now!

Thank you!!

]]> Functionality Issues iftibashir https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8615 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8592 Sun, 04 Apr 2021 03:28:21 +0000 I do not know why some macOS installations have such a hard time replacing a driver. glad you are working now.

It is a bug in the kernel extension cache process.

]]> Functionality Issues SoftRAID Support https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8592 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8585 Sat, 03 Apr 2021 20:10:26 +0000 @softraid-support

Ok, so this time I entered SoftRAID first and manually uninstalled the driver (from the Utilities menu).

Reboot.

Run both commands - attached screenshot 01

Reboot.

Opened SoftRAID and was prompted to install driver - attached screenshot 02

Driver Installed - attached screenshot 03

Connected my drives and they would not mount - attached screenshot 04

Reboot

Connected drives and they mount OK (as they usually do after a reboot).

Run final command to check driver version and is now reporting 6.0.1 - attached screenshot 06

I have now noticed that upon opening SoftRAID it no longer asks for my password and prompting to install the drive, as it was doing this every time I opened the application before.....

I have now ejected and re-connected my drives 3 times and they are mounting ok each time - I will try again after a while and see if they still mount (fingers crossed!!!)

I have also attached a current technical log......

443

 

438 439 440 441 442]]> Functionality Issues iftibashir https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8585 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8584 Sat, 03 Apr 2021 19:51:14 +0000 @iftibashir

And you did these steps in order?

run the terminal.app and paste these commands in:

sudo kmutil clear-staging

sudo kextcache -i /

 

restart the computer.

run SoftRAID and click on your startup volume tile.

Select "reinstall SoftRAID driver" from volumes menu.

restart

Run the terminal.app and paste this in:

sudo kextstat -b com.softraid.driver.SoftRAID

It should show 6.0.1

If it does, try your unmounting process.

 
]]> Functionality Issues SoftRAID Support https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8584 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8583 Sat, 03 Apr 2021 19:36:44 +0000 Just ran the command again and its showing the version now....... 6.0.1b52

437

 

]]> Functionality Issues iftibashir https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8583 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8582 Sat, 03 Apr 2021 19:21:57 +0000 Just reconnected the drives and again not mounting.

Grrrrr!

]]> Functionality Issues iftibashir https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8582 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8581 Sat, 03 Apr 2021 18:48:33 +0000 Let me know. I do not know why kextstat is saying that.

You can do the generic kextstat command and filter for SoftRAID. See what version is loading.

]]> Functionality Issues SoftRAID Support https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8581 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8580 Sat, 03 Apr 2021 17:22:41 +0000 @softraid-support Thank you for your quick response.

I followed the entire process as instructed. When I get to the final command to check version I get the attached in Terminal.

The SoftRAID software does show the correct driver version though. 

Drives have mounted OK - then again Ive just restart date system! I will monitor and see how it goes......

435 436]]> Functionality Issues iftibashir https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8580 RE: Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8567 Sat, 03 Apr 2021 15:47:27 +0000 There was no driver change from the beta version to release. I am not sure what may be causing this. My hunch is this is a kextcache issue.

So lets try something simple, see if it works, before diving deeper.

 

run the terminal.app and paste these commands in:

sudo kmutil clear-staging

sudo kextcache -i /

 

restart the computer.

run SoftRAID and click on your startup volume tile.

Select "reinstall SoftRAID driver" from volumes menu.

restart

Run the terminal.app and paste this in:

sudo kextstat -b com.softraid.driver.SoftRAID

It should show 6.0.1

If it does, try your unmounting process.

]]> Functionality Issues SoftRAID Support https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8567 Disks not mounting with SoftRAID 6 https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8556 Sat, 03 Apr 2021 11:21:20 +0000 Currently have 3 OCW ThunderBlade V4 drives - all came with SoftRAID 5 XT Licenses. 

Running SoftRAID 6.0.1 on an Intel Based MacBook Pro with Big Sur. 

I have upgraded SoftRAID 5 Licenses to SoftRAID 6, and installed - all OK.

My issue is that the drives do not always mount until I restart my entire system. 

So the drives will mount and work fine after a restart. I then eject the drives. I will then be unable to use or mount the drives again until I restart the entire system first.

Everything was fine with all beta versions of SoftRAID 6 - this has only started happening with the full version.

When connecting the drives, SoftRAID 6 sees all units and reports them as unmounted - I try to manually mount but get no error - after a while it remains unmounted. 

Its quite annoying having to restart the entire system before being able to connect and mount my drives......

 

432 433]]> Functionality Issues iftibashir https://forums.softraid.com/functionality-issues/disks-not-mounting-with-softraid-6/#post-8556