SoftRAID 6 does not keep the licence information / activation
I bought the update from version 5 to version 6 pro yesterday, entered the key in the corresponding window and the key was accepted. After restarting my iMac this morning I see that SoftRAID is running in test version. I again entered my key and again it was accepted. Then I restarted my Mac to see what happend to the activation: test modus as before.
Thats the only issue I have. I assume this behaviour is not intended. What can I do to change this.
MacOS is Big Sur version 11.2.3
Can you do this for me?
Save a tech support file. when you restart, assuming you get the same trial mode issue, save another support file.
Attach them to your thread here.
I need a before and after to understand what is happening, so we can address it. thanks!
Here is the 1st file (directly after restart - activation is gone again)
The 2nd file was generated after succesfull activation
Ok, no problem
Service report after entering licence
Service report after restarting iMac (licence is gone)
Is it possible that SoftRAID_Monitor.app needs "Festplattenvollzugriff"?
Ok, I did a 2nd test. Logged in as admin, entered the license key. Switched to my standard user account, started SoftRAID: Trial mode.
Restarted the system. Logged in as admin again, license is *NOT* lost. Logged out. Logged in with my standard user, started SoftRAID: Looks good - no Trial mode.