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Topic starter
Hi Support crew. Thought you might want to know about this.
I have a SSD in a Mercury Elite Pro Mini drive.
I was using SoftRAID 6.0.5 and it worked fine. I could see both the Disk and the Volume.
After updating to SoftRaid 6.1, I can see the Disk in the list of Disks, but the Volume is missing from the list of Volumes.
The Volume is still visible on my desktop, and through other apps such as Disk Utility. I can still read and write to it. So it is still functional. But it's odd that it disappeared inside SoftRAID.
If I try to initialize the disk from within SoftRAID, I get the message "Disk Not Supported". (Very odd considering it is an OWC product....)
Posted : 08/10/2021 10:53 am
Can you attach a SoftRAID tech support file, so i can look?
Per support, we only support RAID in XT in enclosures that are "RAID ready", not the single disk enclosures.
Posted : 08/10/2021 12:56 pm
I've a similar issue - upgraded from 6.0.5 to 6.1 and key volumes have disappeared. My boot disk is on an external SSD drive.
Both the external SSD and internal fusion was showing as a volume prior to 6.1 and now, it is showing some unmounted "Preboot, Recovery, VM".
I've attached screen shot on 6.0.5 & 6.1.
Posted : 13/10/2021 2:05 am
Attach a support file and I will make sure it is being worked on. There is still more work being done on the SoftRAID user interface.
Posted : 13/10/2021 11:33 am
Posted : 13/10/2021 1:18 pm
@softraid-support - I've upgraded to v6.2 and still have the same issue. My key volumes are still not showing up.
Posted : 27/10/2021 6:57 pm
Attach a new support file, as your prior support file, your volumes were mounting.
Posted : 27/10/2021 8:37 pm
@softraid-support the actual volumes are mounted but it is not showing in the SoftRaid console. All I see is some ',Preboot, Recovery, VM' which says unmounted. I tried to mount it but it doesn't mount.
Posted : 27/10/2021 9:29 pm
Those are Apple APFS volumes/containers. (startup volumes)
Its a bug, but has no real effect on your SoftRAID disks. We will fix this in a future version of SoftRAID, but we currently make no commitment to being able to mount/unmount Apple APFS volumes.
Posted : 28/10/2021 1:20 am
Topic starter
I have XT v. 6.3 now and am having a similar issue.
A Volume on a Mercury Elite Pro Mini used to be visible in SoftRAID. (v 6.2?)
Now the disk appears in the list of disks, but the volume does not appear in the list of volumes. The volume is visible on my desktop and through other programs like Disk Utility.
Attempts to access the disk, saw with a command to blink the light gives the error message "Disk Not Supported"
Very vexing considering it is an OWC product.
Has there been any further progress on this issue?
This post was modified 1 year ago by NoobWL
Posted : 24/11/2022 11:15 pm
Are you trying to access this disk as a shared volume? Is that the issue? Otherwise,I am not exactly clear on the issue.
Posted : 24/11/2022 11:57 pm
