OWC ThunderBay 4 on SoftRAID 7.6.1 - Hardware Compatibility https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/ SoftRAID Discussion Board en-US Wed, 22 Apr 2026 01:51:26 +0000 wpForo 60 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21476 Wed, 27 Mar 2024 21:34:46 +0000 I have another question for another thread.  It's based on previous/current confusion as well.  

]]> Hardware Compatibility daBee https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21476 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21474 Wed, 27 Mar 2024 20:44:45 +0000 @dabee 

Sorry for the confusion. We are trying now to keep users with the same license through upgrades, etc for easier management.

]]> Hardware Compatibility SoftRAID Support https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21474 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21473 Wed, 27 Mar 2024 18:29:48 +0000 OK I found the new serial number.  Somehow the old one was sent to me during the last purchase, something like that.  That's why it wasn't registering properly.  Cheers

]]> Hardware Compatibility daBee https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21473 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21454 Tue, 26 Mar 2024 23:15:15 +0000 @dabee 

Any licernse which is "active" (has not expired) is Premium.

A Standard license has never been purhased, is free and SoftRAID says "standard" ini the bottom of the application.

A "Premium expired" license means that you had a active subscription, but it expired. Only Standard features are available.

If SoftRAID says "nothing" in the bottom left of the main window, you have an active Premium license.

If you get "about SoftRAID" that will tell you, as will if you click on the Monitor and look at the pulldown.

 

Hope this helps.

]]> Hardware Compatibility SoftRAID Support https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21454 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21452 Tue, 26 Mar 2024 23:04:59 +0000 @dabee 

Both are true. Standard is very limited however, but reassures users who only want bare bones functionality, that their volume will continue to mount,etc.

Log into your account. It should show your active license:
https://software.owc.com/license/

You will have an active "Premium" license/support. Our goal is to make you happy with it, and our support, so you continue to subscribe.

]]> Hardware Compatibility SoftRAID Support https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21452 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21451 Tue, 26 Mar 2024 21:05:34 +0000 OK it says that the Standard license is free, yet I just purchased a license around a month ago.  

https://forums.softraid.com/softraid-8-licensing/common-questions-and-answers/

]]> Hardware Compatibility daBee https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/4/#post-21451 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21449 Tue, 26 Mar 2024 20:14:59 +0000 Can you decipher which plan I have?  Premium License or Standard?  Truly confusing stuff.  

]]> Hardware Compatibility daBee https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21449 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21445 Tue, 26 Mar 2024 15:11:25 +0000 @dabee 

I do not know. Maybe a bug on the license server? Maybe something in SoftRAID? Unless I see more similar cases, I do not have an answer for you. Its working now, which is great, though.

]]> Hardware Compatibility SoftRAID Support https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21445 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21441 Tue, 26 Mar 2024 02:10:43 +0000 OK then I am confused.  I recently bought a license and it was introduced.  I got this dialog box all the same.  Purchased January 24th.  I just 'updated serial license' with the same serial number provided in late January.  Why didn't this take earlier?  Am I doing something wrong?

2456

 

2457

 

2458

 

]]> Hardware Compatibility daBee https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21441 RE: OWC ThunderBay 4 on SoftRAID 7.6.1 https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21439 Tue, 26 Mar 2024 00:18:19 +0000 @dabee 

You have a newer license that has not expired. Enter that.

This is a Premium License, that has expired support, i.e, a SoftRAID standard license.

If you renew this license, it will become active. But it is effectively a "standard" license until then.

 

Sorry if this is confusing. 

]]> Hardware Compatibility SoftRAID Support https://forums.softraid.com/hardware-compatibility/owc-thunderbay-4-on-softraid-7-6-1/paged/3/#post-21439