Replacing failed disk in Thunderbolt enclosure. - Investigating Problems with Disks https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/ SoftRAID Discussion Board en-US Sun, 26 Apr 2026 16:49:44 +0000 wpForo 60 RE: Replacing failed disk in Thunderbolt enclosure. https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21067 Wed, 24 Jan 2024 23:00:48 +0000 @wfiveash 

You should be able to, yes.

]]> Investigating Problems with Disks SoftRAID Support https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21067 RE: Replacing failed disk in Thunderbolt enclosure. https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21063 Wed, 24 Jan 2024 19:53:59 +0000 Investigating Problems with Disks wfiveash https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21063 RE: Replacing failed disk in Thunderbolt enclosure. https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21060 Wed, 24 Jan 2024 18:58:24 +0000 @wfiveash 

"Best Practices" say unmount/disconnect. Thunderbolt does support hot swap, but in the video we are promoting best practices.

]]> Investigating Problems with Disks SoftRAID Support https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21060 RE: Replacing failed disk in Thunderbolt enclosure. https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21059 Wed, 24 Jan 2024 18:21:15 +0000 We have a video on https://softraid.com/support/support-videos/

You can watch that.

or when you insert the disk, you must initialize it with SoftRAID. This is software, so it is not automatic.

After initializing the disk, you can select your volume and "Add Disk". Set volume optimization to Workstation, so it rebuilds faster.

Make sure your volume is mounting normally at all times. If you get a read only error, or your volume is not mounted, stop.

We recommend you "certify" the disk before using it. This takes about a day per 2TB capacity, but burns in the disk and avoids early failure.

 

I've watched the "How to Replace a Faulty Drive in a RAID Array in SoftRAID 7" and I have a question; given I have a Thunderbay 8 DAS with a faulty drive in a 5 drive RAID 5 volume, can I assume that I do not need to unmount and shutdown my Thunderbay before I can pull the faulty drive and insert a replacement?  In the video, the narrator says the RAID volume needs to be unmounted and the unit shutdown.

 

]]> Investigating Problems with Disks wfiveash https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-21059 RE: Replacing failed disk in Thunderbolt enclosure. https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-20227 Sat, 30 Sep 2023 20:40:10 +0000 We have a video on https://softraid.com/support/support-videos/

You can watch that.

or when you insert the disk, you must initialize it with SoftRAID. This is software, so it is not automatic.

After initializing the disk, you can select your volume and "Add Disk". Set volume optimization to Workstation, so it rebuilds faster.

Make sure your volume is mounting normally at all times. If you get a read only error, or your volume is not mounted, stop.

We recommend you "certify" the disk before using it. This takes about a day per 2TB capacity, but burns in the disk and avoids early failure.

]]> Investigating Problems with Disks SoftRAID Support https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-20227 Replacing failed disk in Thunderbolt enclosure. https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-20224 Sat, 30 Sep 2023 16:48:46 +0000 What are the complete instructions for replacing a failed disk. If I put an uninitialized disk in the enclosure will SoftRaid give me the opportunity to do that? Is the rebuilding automatic or do I have to start it. If so, how do I do that?

]]> Investigating Problems with Disks sradom https://forums.softraid.com/investigating-problems-with-disks/replacing-failed-disk-in-thunderbolt-enclosure/#post-20224