SoftRAID 6 Removes Valid License, Indicates Free Trial Expired - Big Sur Issues https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/ SoftRAID Discussion Board en-US Tue, 21 Apr 2026 04:44:11 +0000 wpForo 60 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-16491 Mon, 15 Aug 2022 16:41:51 +0000 I got a reply from tech support via email. They suggested moving to SoftRAID 6.3 (I was on 6.2.1) as some licensing bugs were fixed there. Also, in digging around on my system, I noticed SoftRAID no longer had Full Disk Access (I'm on Big Sur 11.6.7 on Intel). I granted it Full Disk Access and updated to 6.3 and things seem to be working normally.

I'm not sure why the Security & Privacy settings were changed. I didn't change them and no one else has access to this computer. It is a curious thing.

If it fails again, I'll generate the report for tech support.

]]> Big Sur Issues dcoke22 https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-16491 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-16487 Mon, 15 Aug 2022 14:35:00 +0000 @dcoke22 

Save a SoftRAID tech support file and attach it, I can take a look.

]]> Big Sur Issues SoftRAID Support https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-16487 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-16485 Mon, 15 Aug 2022 13:34:48 +0000 Is there a resolution for this? My licensed install of SoftRAID decided it was in Free Trial mode today.

]]> Big Sur Issues dcoke22 https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-16485 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-10409 Fri, 18 Jun 2021 20:46:02 +0000 @davidk

Perhaps, but its still a bug we need to fix! and I did not see it on test systems, but may not have gone thorugh all the same steps you have, as indicated.

]]> Big Sur Issues SoftRAID Support https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-10409 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-10406 Fri, 18 Jun 2021 19:34:30 +0000 This situation could be unique to us having used the full SoftRAID 6.0beta (+ all updates) under Trial Period (60 days back then) because the XT version was not yet available.  Then, when the XT version did become available, we "upgraded" to the XT version.

So, maybe not a lot (if any) people have gone through this route, and especially through the MacOS updates (11.3.x) during this period as well.  Our license issue could somehow be related to this migration path from the 6.0beta trial to the 6.0.5XT product.

  

]]> Big Sur Issues DavidK https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/paged/2/#post-10406 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10405 Fri, 18 Jun 2021 18:52:31 +0000 @davidk

I have a bug report written up, obviously this is our bug, but I have not had another complaint with the exact issue, there is a semi-related bug where the license is not accepted, but not one where an accepted license gets "lost" every couple days.

]]> Big Sur Issues SoftRAID Support https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10405 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10403 Fri, 18 Jun 2021 16:49:25 +0000 Just updating what has happened all week.  Basically, the License Removal is like clockwork.

To recap:  Last Saturday, we did a complete un/re-install of the SoftRAID.  And, after every reboot, we must manually load the kernel extension.  And, every other day we must re-activate the license as well.  So, we had to re-activate the license on Monday, Wednesday, and Friday (today), and will have to continue doing this until fixed.  However, it is not so bad, since we don't have to do any more un/re-install.  Other than this, the RAID functionality works fine with the latest MacOS (11.4).

]]> Big Sur Issues DavidK https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10403 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10307 Mon, 14 Jun 2021 16:42:59 +0000 @davidk

This is perfect, it should help resolve this. Let me research it. (and how long a solution may take) I think the fix may not be until 6.1, however.

]]> Big Sur Issues SoftRAID Support https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10307 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10306 Mon, 14 Jun 2021 16:00:24 +0000 Just to be absolutely clear, yes, we rebooted several times on Sunday, and everything was still good.  The license only disappeared upon Monday morning's reboot.

]]> Big Sur Issues DavidK https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10306 RE: SoftRAID 6 Removes Valid License, Indicates Free Trial Expired https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10305 Mon, 14 Jun 2021 15:58:30 +0000 Well, it turns out that the 2-day license removal is an actual thing.  To recap, I did a complete un/re-install last Saturday.  Everything works fine as long as we manually load the kernel extension after any reboot.  On Sunday, I checked again, and the license was still active, everything still working fine.  Today (Monday), upon reboot in the morning, the license is now gone and we are back to the original posted problem of "Free Trial Expired".  So now we must go through the whole un/re-install procedure to get everything working again ... and repeat this every other day.

Attached are the before and after activationmode files, which appear to be identical.

710 711]]> Big Sur Issues DavidK https://forums.softraid.com/macos-issues-2-2-big-sur-issues/softraid-6-removes-valid-license-indicates-free-trial-expired/#post-10305