Thank you SoftRAID!

ichavis — Mon, 08 Mar 2021 19:39:48 +0000

I wanted to send a big thanks out to the Softraid Support team. SoftRAID is an awesome product and provides a critical function to us users. Softraid is really dependent on the OS to be stable and provide a working foundation for them to operate on. Recently I suffered from random reboots every 15 seconds to 15 minutes. To be honest, I was ready to throw my iMac and external raid enclosures out the window. 3 weeks of pain was more than I could handle. Apple told me they could not support a beta release so I downgraded to the latest release and still had issues. All along the Softraid team provided amazing support to me. At one point, I was so frustrated and brain dead , I formatted the wrong drive and lost a large amount of data, my computer was not usable... Never in my wildest dreams would I have expected the problem to be a badly seated memory DIMM. Mark suggested a list of things to try excluding the things that I thought were wrong. Bingo, I ran Techtool's memory diag and sure enough it reported a memory issue. I reseated the DIMMs and sure enough, my system has been stable for 5 days, no random reboots! I am sure the SoftRAID team gets the finger pointed for lots of issues, I am in fact one who did that. So I am going to publicly apologize for not being open minded to think that It was in fact my iMac which was the problem. This is a great company and team , I want to send my appreciation out to them for all they do. I am able to use my iMac and all this wonderful NVME M.2 storage I have purchased with SoftRAID. Thanks again. Ira

Thank you SoftRAID! - Big Sur Issues

Thank you SoftRAID!