Thunderbay 8 - Monterey Issues

RE: Thunderbay 8

dmetz — Tue, 14 Feb 2023 17:01:44 +0000

Disregard my last post. Found an article saying "yes, you can do that"

RE: Thunderbay 8

dmetz — Tue, 14 Feb 2023 16:45:30 +0000

Can you even do that? I thought conversion from TB2 to TB3 required the host to be TB3 in order to use TB2 devices.

RE: Thunderbay 8

SoftRAID Support — Tue, 07 Feb 2023 19:23:02 +0000

@bandzior

Attach a SoftRAID tech support file. Let me see what the computers sees as attached.

RE: Thunderbay 8

bandzior — Tue, 07 Feb 2023 17:20:51 +0000

I have changed adapter and cable and there is no difference - i can see only blue led on and the HDDs are not spinning up. Any idea?

Best

Daniel

RE: Thunderbay 8

SoftRAID Support — Sun, 05 Feb 2023 00:28:20 +0000

@bandzior

Yes when a thunderbolt signal reaches the drives, they will spin up. If they are not spinning up, that means the computer is not able to communicate with them.

RE: Thunderbay 8

bandzior — Sat, 04 Feb 2023 17:19:09 +0000

@softraid-support i could not plug it into usb3 using usbc cable because i dont have that ports in my iMac late-2015.

I use thunderbolt 2 cable - mDP with adapter to thunderbolt 3 - usbc. I use original Apple cable and adapter.

Even if cable or adapter are broken, should drives spin up when i turn up the power button on array?

best

RE: Thunderbay 8

SoftRAID Support — Sat, 04 Feb 2023 16:38:48 +0000

@bandzior

Most likely this is a cable issue. Does your cable have a Thunderbolt logo on it? (as opposed to a USB logo?)

YOu are plugged into a Thunderbolt 3 port, not a USB3 port with a USBC cable?

RE: Thunderbay 8

bandzior — Sat, 04 Feb 2023 10:18:36 +0000

I can't even hear the drives spinning.

Best

Thunderbay 8

bandzior — Fri, 03 Feb 2023 17:18:50 +0000

Hello.

I have TB 8 conected to iMac - Late 2015. I have installed eight Seagate EXOS 16TB HDDs.

The problem is that drives are not detected in either Disk Utility or SoftRAID - 7.0.1.

Best