Unbelievable - still not mounting - HELP! - Monterey Issues

RE: Unbelievable - still not mounting - HELP!

howdytom — Wed, 26 Jan 2022 20:39:20 +0000

@ricardogf Do not blame SoftRAID for Apple's terrible Monterey issues. Once again Apple released a buggy macOS system. It's the management who wants to release a new OS every year. Before M1 Macs you have had at least an option to go back. It is Apple who forces users to use Monterey on all new Macs. There's no option to go back to Mojave on latest Macs. Indeed it is Apple who thinks Third Party RAID solutions are not important for professional users.

RE: Unbelievable - still not mounting - HELP!

SoftRAID Support — Sat, 22 Jan 2022 20:03:20 +0000

@ricardogf

those are third party, some bundled with macOS, which you are unlikely to ever need.

RE: Unbelievable - still not mounting - HELP!

ricardogf — Sat, 22 Jan 2022 19:14:15 +0000

I guess I was finally able to get it to work - I just deleted all the extensions under Library/Extensions and installed SR again - not sure if I am gonna need any of them again, but the volume is mounting at least. Thank you for your efforts in troubleshooting the issue.

RE: Unbelievable - still not mounting - HELP!

SoftRAID Support — Sat, 22 Jan 2022 19:12:49 +0000

There is your problem, macOS quarantined the driver. Possibly because the app was copied from another computer.

try running these in terminal. Some may have no file found, don't worry, those the USB SMART driers.

sudo xattr -r -d com.apple.quarantine /Library/Extensions/SoftRAID.kext

sudo xattr -r -d com.apple.quarantine /Library/Extensions/OWC_SCSI_Device.kext

sudo xattr -r -d com.apple.quarantine /Library/Extensions/OWC_SATA_Command.kext

sudo xattr -r -d com.apple.quarantine /Library/Extensions/OWC_SCSI_Device_0E.kext

sudo xattr -r -d com.apple.quarantine /Library/Extensions/OWC_SMART_Library.plugin

To verify that you were successful, repeat the simple "xattr" command earlier, i.e.:
xattr /Library/Extensions/SoftRAID.kext

You can test the application also, by:

xattr

Type xattr, a space, then find the SoftRAID app and drop it onto the terminal window, which will complete the path. Its unlikely the application is quarantined.

RE: Unbelievable - still not mounting - HELP!

ricardogf — Sat, 22 Jan 2022 18:55:52 +0000

So shall I just give up and do a clean install to see if things work out?

RE: Unbelievable - still not mounting - HELP!

ricardogf — Sat, 22 Jan 2022 16:12:01 +0000

@softraid-support No, it's not M1; it's Intel.

As for the above command, the only response it gives is this: "com.apple.quarantine".

RE: Unbelievable - still not mounting - HELP!

SoftRAID Support — Sat, 22 Jan 2022 16:06:34 +0000

@ricardogf

Since you are not getting the prompt to "Allow" the driver to be able to load, there is a problem in your system.

This is not an M1 system, correct?

Lets check for quarantine. Just in case. Run this in terminal:

sudo xattr /Library/Extensions/SoftRAID.kext

If there is no quarantine bit set, then attach a support file. Maybe I can see a clue.

RE: Unbelievable - still not mounting - HELP!

ricardogf — Sat, 22 Jan 2022 14:34:03 +0000

In sum, an unmitigated disaster - disabled SIP, ran as root user, ran as a different user, initialized all disks, and nothing works (and no, there was NEVER a security prompt to allow OWC). Yet if I try the same on Mojave, all fine. And to add insult to injury, all my comments above remain unanswered and "awaiting moderation".

So dear SoftRaid staff: before advertising your solution as flawless, easy to use and "compatible" with Monterey, check things - because it is NOT. I am now relying on a single HD that backs up all my previous RAID content, since the latter was lost in order to allow for all the failed attempts above.

RE: Unbelievable - still not mounting - HELP!

ricardogf — Sat, 22 Jan 2022 14:01:38 +0000

If I do not receive a quick solution to this fundamental issue, I will be obliged to move elsewhere (OpenZFS or so) - thank you.

RE: Unbelievable - still not mounting - HELP!

ricardogf — Sat, 22 Jan 2022 13:06:34 +0000

And here is the screenshot of the error message that is displayed EVEN after deleting the old RAID and trying to create a new one:

1244