thunderblade not mounting after flex 8 connected
new flex 8, setting up with 4 x ironwolf 8TB
macOS 10.14.6 on 2016MBP, softRAID 5.8.4
after several attempts at certifying, resulting in 'an internal part of softRAID has stopped functioning properly' (and several other errors), i reinstalled softRAID, and the certification seems to be running OK now.
however, a 2TB thunderblade that is hooked up to the same system doesn't mount anymore!! i notice only now that softRAID XT 5.7.3 is also installed on the system, however i didn't install that, and have never known of, needed, or used it. i hooked the thunderblade up with a 2019 MBP running big sur, where it mounts, and from where i backed it up.
was XT installed by itself when i got the thunderblade?
is there a conflict having 5.8.4 and 5.8.3 XT side by side?
how do i get the thunderblade to mount again, keeping the data?
how can the flex 8 and the thunderblade be present in the same system, without conflict?
The Application must quit issue.... If you set your system not to sleep, disable screen savers, that may help We think we have gotten to the bottom of the cause. It is complex to explain. Try this.
Attach a Support file so I can look at the Thunderblade.
Also if you don't mind, run Activity Monitor. Show all processes. Use the CPU tab. Filter for SoftRAID (upper right), there should be just 3 components showing.
Watch if the memory footprint is increasing. My guess is it is and at some point that is when the app has to be quit.
will run AM when i'm back with that system
Do you know your SoftRAID driver is not loading?
Follow these instructions adn see if this helps. Your volume is not able to mount otherwise.
i ran this procedure (selecting 5.8.4 not XT 5.7.3 in step 6), and the Thunderblade now mounts. Thank you!
AM was showing no softRAID processes before this procedure, and now shows two; SoftRAID and SoftRAIDTool.
now it would be great to get back to questions 1, 2 and 4 from my OP!
and should i uninstall the XT 5.7.3 to avoid any conflicts?
You want to run 5.8.4. You must haev installed 5.7.3 and not remembered, as it is not installed automtically. It may have been on your Thunderbay volume and you ran it, however.
Just use 5.8.4. there is one driver that will control all disks. there are no conflicts. If your system is relatively new, check if the upgrade to 6.0 is free, you can do that here:
Did I miss anything?
great to know, thanks!
upgrade to 6.0 is free. can one licence run on two systems, one at the time?
i can't use the licence on two systems until they are both compatible with v6. but thanks for all your help, I appreciate it!