https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/ SoftRAID Discussion Board en-US Thu, 23 Apr 2026 16:48:51 +0000 wpForo 60 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4829 Fri, 03 Jul 2020 14:35:57 +0000 We have a video to help you add disks to the array: http://softraid.com/pages/videos/setup_videos.html What was the error message? The reliability could be the hardware or the drive. If this is a Thunderbolt disk, then you will see "Predicted failure" from reallocated sectors. If it is USB, SMART is not enabled normally. Open the SoftRAID Log and paste the certify error here: Thanks! I was just reading the written instructions on the website. I didn't check the videos and they were much, much better.' Problem solved. Thanks!]]> Managing Disks - Certify, Verify, Initialize stevej1461 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4829 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4827 Thu, 02 Jul 2020 15:56:33 +0000 Managing Disks - Certify, Verify, Initialize SoftRAID Support https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4827 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4826 Thu, 02 Jul 2020 15:27:56 +0000 This should be easy, depending on what is wrong. First, check if the correct SoftRAID driver is loaded by OS X. Run this command in terminal.app sudo kextstat -b com.softraid.driver.SoftRAID If the output is 5.8.3, good. If 5.6.9, then disable Secure Boot: https://srforums.wpengine.com/pages/support/faq/faq_imacpro_secureboot.html Also check that you have "Full Disk Access" support for the SoftRAID app. (System Preferences/Security/Privacy - drop SoftRAID app into the Full Disk Access pane) Let me know if these are your issue or not. When you initialize a disk in SoftRAID, though, it should initialize. Thans. I added full disk access and the disk showed up and was initialized. However, it's shown as separate drive, not part of my RAID array. Furthermore the certification process shows a problem with the new disk and says it shouldn't be used. I'm wondering if there's something wrong with the hardware or I just got a DOA drive.]]> Managing Disks - Certify, Verify, Initialize stevej1461 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4826 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4824 Wed, 01 Jul 2020 20:11:05 +0000 Managing Disks - Certify, Verify, Initialize SoftRAID Support https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-4824 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-915 Wed, 01 Jul 2020 18:40:12 +0000 Managing Disks - Certify, Verify, Initialize stevej1461 https://forums.softraid.com/managing-disks-certify-verify-initialize/unsophisticated-user-question/#post-915