If you experience a kernel panic/crash with Monterey, please include a text file with the crash log.
When your system restarts, click "report to Apple". then click "More info" or "details". In the next dialog box that comes up, copy all the text and paste it into a text edit file. Under format, "Make plain text". Save the file, then rename the suffix to .txt and post it here. Also include a SoftRAID Technical Support file.
Note: if you are experiencing a kernel panic on an M1, connecting a RAID 5 volume, try using the current SoftRAID beta version and report back.
http://www.softraid.com/sr_beta
The below panic is probably a result of allowing to put harddisks to sleep mode.
panic(cpu 0 caller 0xfffffe0010d76c38): Sleep transition timed out after 35 seconds while calling power state change callbacks.
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 21A5304g
Kernel version: Darwin Kernel Version 21.0.0: Mon Aug 2 00:18:13 PDT 2021; root:xnu-8019.30.9~9/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: 2AA806D668EEE8E4550B75CFB0C0F434
Kernel UUID: 34BB9DCB-1CA6-316A-890A-5A9303851661
iBoot version: iBoot-7429.30.8.0.4
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x0000000008c6c000
KernelCache base: 0xfffffe000fc70000
Kernel slide: 0x0000000009488000
Kernel text base: 0xfffffe001048c000
Kernel text exec slide: 0x000000000956c000
Kernel text exec base: 0xfffffe0010570000
mach_absolute_time: 0x7450426b35
Epoch Time: sec usec
Boot : 0x611d004a 0x000b4983
Sleep : 0x611d624a 0x0000419a
Wake : 0x611d62d9 0x00046abd
Calendar: 0x611d63b6 0x000296fb
CORE 0 recently retired instr at 0xfffffe00106f7c14
CORE 1 recently retired instr at 0xfffffe00106f92e4
CORE 2 recently retired instr at 0xfffffe00106f92e4
CORE 3 recently retired instr at 0xfffffe00106f92e4
CORE 4 recently retired instr at 0xfffffe00106f92e8
CORE 5 recently retired instr at 0xfffffe00106f92e8
CORE 6 recently retired instr at 0xfffffe00106f92e8
CORE 7 recently retired instr at 0xfffffe00106f92e8
CORE 0 PVH locks held: None
CORE 1 PVH locks held: None
CORE 2 PVH locks held: None
CORE 3 PVH locks held: None
CORE 4 PVH locks held: None
CORE 5 PVH locks held: None
CORE 6 PVH locks held: None
CORE 7 PVH locks held: None
CORE 0 is the one that panicked. Check the full backtrace for details.
CORE 1: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe6087c4bef0
CORE 2: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe600c46bef0
CORE 3: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe6093a53ef0
CORE 4: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe6fe176bef0
CORE 5: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe603079bef0
CORE 6: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe6fe336bef0
CORE 7: PC=0xfffffe00105f58d8, LR=0xfffffe00105f58d8, FP=0xfffffe60991dbef0
Panicked task 0xfffffe1666a646a8: 0 pages, 531 threads: pid 0: kernel_task
Panicked thread: 0xfffffe168069da20, backtrace: 0xfffffe609a2ab3f0, tid: 205757
lr: 0xfffffe00105c213c fp: 0xfffffe609a2ab460
lr: 0xfffffe00105c1e0c fp: 0xfffffe609a2ab4d0
lr: 0xfffffe00106fe854 fp: 0xfffffe609a2ab4f0
lr: 0xfffffe00106f1a6c fp: 0xfffffe609a2ab570
lr: 0xfffffe00106ef434 fp: 0xfffffe609a2ab630
lr: 0xfffffe00105777f8 fp: 0xfffffe609a2ab640
lr: 0xfffffe00105c1a88 fp: 0xfffffe609a2ab9e0
lr: 0xfffffe00105c1a88 fp: 0xfffffe609a2aba50
lr: 0xfffffe0010dbbd60 fp: 0xfffffe609a2aba70
lr: 0xfffffe0010d76c38 fp: 0xfffffe609a2abd90
lr: 0xfffffe0010cba260 fp: 0xfffffe609a2abdb0
lr: 0xfffffe0010612154 fp: 0xfffffe609a2abe30
lr: 0xfffffe001061318c fp: 0xfffffe609a2abf20
lr: 0xfffffe0010580bb8 fp: 0x0000000000000000
last started kext at 311824961604: com.softraid.driver.SoftRAID 6.1b3 (addr 0xfffffe000fad4000, size 7107)
loaded kexts:
com.softraid.driver.SoftRAID 6.1b3
com.paragon-software.filesystems.ntfs 243.8.15
com.apple.driver.AppleAHCIPort 349.30.1
com.apple.filesystems.afpfs 11.3
com.apple.nke.asp_tcp 8.2
com.apple.filesystems.smbfs 3.5
com.apple.fileutil 20.036.15
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleALSColorSensor 1.0.0d1
com.apple.UVCService 1
com.apple.driver.AppleBiometricServices 1
com.apple.driver.CoreKDL 1
com.apple.driver.usb.AppleUSBHostBillboardDevice 1.0
com.apple.iokit.SCSITaskUserClient 452
com.apple.driver.AppleAOPVoiceTrigger 100.1
com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0
com.apple.driver.DiskImages.UDIFDiskImage 493.0.0
com.apple.driver.DiskImages.RAMBackingStore 493.0.0
com.apple.driver.DiskImages.FileBackingStore 493.0.0
com.apple.driver.BCMWLANFirmware4378.Hashstore 1
com.apple.driver.SEPHibernation 1
com.apple.filesystems.apfs 1933.0.84
com.apple.iokit.AppleBCM5701Ethernet 11.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBDeviceNCM 5.0.0
com.apple.driver.AppleThunderboltIP 4.0.3
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.nke.l2tp 1.9
com.apple.filesystems.tmpfs 1
com.apple.filesystems.lifs 1
com.apple.IOTextEncryptionFamily 1.0.0
com.apple.filesystems.hfs.kext 582
com.apple.security.BootPolicy 1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleSmartIO2 1
com.apple.driver.ApplePMP 1
com.apple.AppleEmbeddedSimpleSPINORFlasher 1
com.apple.driver.ApplePMPFirmware 1
com.apple.driver.AppleTAS5770LAmp 500.86
com.apple.driver.AppleSPMIPMU 1.0.1
com.apple.driver.AppleCS42L83Audio 500.86
com.apple.driver.AppleT8020SOCTuner 1
com.apple.driver.AppleT8103CLPCv3 1
com.apple.driver.AppleT8103PMGR 1
com.apple.driver.AppleS5L8960XNCO 1
com.apple.driver.AppleEventLogHandler 1
com.apple.driver.AudioDMAController-T8103 100.16
com.apple.driver.AppleMobileDispH13G-DCP 140.0
com.apple.driver.AppleS8000DWI 1.0.0d1
com.apple.driver.AppleS8000AES 1
com.apple.driver.AppleS5L8920XPWM 1.0.0d1
com.apple.driver.AppleSerialShim 1
com.apple.driver.AppleSPIMC 1
com.apple.driver.usb.AppleSynopsysUSB40XHCI 1
com.apple.driver.AppleJPEGDriver 4.7.4
com.apple.driver.AppleAVE2 500.94.4
com.apple.driver.AppleInterruptController 1.0.0d1
com.apple.AGXG13G 187.33.2
com.apple.driver.AppleAVD 413
com.apple.driver.AppleM68Buttons 1.0.0d1
com.apple.driver.AppleBluetoothModule 1
com.apple.driver.AppleSamsungSerial 1.0.0d1
com.apple.driver.AppleBCMWLANBusInterfacePCIe 1
com.apple.driver.AppleMCDP29XXUpdateSupport 1
com.apple.driver.AppleT8020DART 1
com.apple.driver.AppleS5L8940XI2C 1.0.0d2
com.apple.driver.AppleT8101 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.usb.AppleUSBUserHCI 1
com.apple.iokit.IOKitRegistryCompatibility 1
com.apple.iokit.EndpointSecurity 1
com.apple.driver.AppleDiskImages2 123
com.apple.AppleSystemPolicy 2.0.0
com.apple.nke.applicationfirewall 402
com.apple.kec.InvalidateHmac 1
com.apple.kec.AppleEncryptedArchive 1
com.apple.iokit.IOAHCIBlockStorage 333
com.apple.iokit.IOAHCIFamily 295
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.driverkit.serial 6.0.0
com.apple.plugin.IOAVBDiscoveryPlugin 1000.9
com.apple.iokit.IOAVBFamily 1000.9
com.apple.plugin.IOgPTPPlugin 1000.11
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleMesaSEPDriver 100.99
com.apple.iokit.IOBiometricFamily 1
com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleUSBAudio 410.41
com.apple.iokit.IOAudioFamily 300.10
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleAOPAudio 100.1
com.apple.driver.DiskImages.KernelBacked 493.0.0
com.apple.driver.AppleSEPHDCPManager 1.0.1
com.apple.driver.AppleTrustedAccessory 1
com.apple.iokit.AppleSEPGenericTransfer 1
com.apple.driver.AppleXsanScheme 3
com.apple.driver.usb.AppleEmbeddedUSBXHCIPCI 1
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.AppleEmbeddedUSB 1
com.apple.driver.AppleConvergedIPCOLYBTControl 1
com.apple.driver.AppleConvergedPCI 1
com.apple.driver.AppleBluetoothDebug 1
com.apple.driver.AppleBTM 1.0.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4
com.apple.driver.AppleThunderboltDPInAdapter 8.1.4
com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4
com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1
com.apple.nke.ppp 1.9
com.apple.driver.AppleBSDKextStarter 3
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleDCPDPTXProxy 1.0.0
com.apple.driver.DCPDPFamilyProxy 1
com.apple.driver.AppleSPU 1
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0
com.apple.driver.AppleNANDConfigAccess 1.0.0
com.apple.AGXFirmwareKextG13GRTBuddy 187.33.2
com.apple.AGXFirmwareKextRTBuddy64 187.33.2
com.apple.driver.AppleStockholmControl 1.0.0
com.apple.driver.AppleDialogPMU 1.0.1
com.apple.driver.AppleCSEmbeddedAudio 500.86
com.apple.driver.AppleEmbeddedAudio 500.86
com.apple.iokit.AppleARMIISAudio 100.1
com.apple.driver.AppleHPM 3.4.4
com.apple.driver.ApplePassthroughPPM 3.0
com.apple.driver.ApplePMGR 1
com.apple.driver.DCPAVFamilyProxy 1
com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0
com.apple.iokit.IOMobileGraphicsFamily 343.0.0
com.apple.driver.AppleT8103TypeCPhy 1
com.apple.driver.AppleSART 1
com.apple.driver.AppleUSBXDCIARM 1.0
com.apple.driver.AppleUSBXDCI 1.0
com.apple.iokit.IOUSBDeviceFamily 2.0.0
com.apple.driver.usb.AppleSynopsysUSBXHCI 1
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEmbeddedUSBHost 1
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleSPMI 1.0.1
com.apple.driver.AppleDCP 1
com.apple.driver.AppleFirmwareKit 1
com.apple.driver.AppleARMWatchdogTimer 1
com.apple.driver.AppleMCA2-T8103 600.94
com.apple.iokit.IOGPUFamily 35.10
com.apple.driver.AppleH11ANEInterface 5.30.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.AppleDisplayCrossbar 1.0.0
com.apple.driver.AppleTypeCPhy 1
com.apple.driver.AppleThunderboltNHI 7.2.8
com.apple.driver.AppleT8103PCIeC 1
com.apple.iokit.IOThunderboltFamily 9.3.2
com.apple.driver.ApplePIODMA 1
com.apple.driver.AppleT8103PCIe 1
com.apple.driver.AppleMultiFunctionManager 1
com.apple.driver.AppleBluetoothDebugService 1
com.apple.driver.AppleBCMWLANCore 1.0.0
com.apple.iokit.IO80211Family 1200.12.2b1
com.apple.driver.IOImageLoader 1.0.0
com.apple.driver.AppleOLYHAL 1
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleEmbeddedPCIE 1
com.apple.iokit.IODisplayPortFamily 1.0.0
com.apple.driver.AppleGPIOICController 1.0.2
com.apple.driver.AppleFireStormErrorHandler 1
com.apple.driver.AppleMobileApNonce 1
com.apple.iokit.IOTimeSyncFamily 1000.11
com.apple.driver.DiskImages 493.0.0
com.apple.iokit.IOGraphicsFamily 593
com.apple.iokit.IOBluetoothSerialManager 9.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 9.0.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 9.0.0
com.apple.iokit.IOBluetoothHostControllerTransport 9.0.0
com.apple.driver.IOBluetoothHostControllerPCIeTransport 9.0.0
com.apple.iokit.IOBluetoothFamily 9.0.0
com.apple.driver.FairPlayIOKit 68.12.0
com.apple.iokit.CoreAnalyticsFamily 1
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 9.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 9.0.0
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSEPKeyStore 2
com.apple.driver.AppleUSBTDM 532.30.2
com.apple.iokit.IOUSBMassStorageDriver 209.0.3
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOSCSIBlockCommandsDevice 452
com.apple.iokit.IOSCSIArchitectureModelFamily 452
com.apple.driver.AppleIPAppender 1.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.RTBuddy 1.0.0
com.apple.driver.AppleEmbeddedTempSensor 1.0.0
com.apple.driver.AppleARMPMU 1.0
com.apple.iokit.IOAccessoryManager 1.0.0
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1.0
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.4
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.AppleA7IOP 1.0.2
com.apple.driver.IOSlaveProcessor 1
com.apple.driver.AppleBiometricSensor 2
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.AUC 1.0
com.apple.iokit.IOAVFamily 1.0.0
com.apple.iokit.IOHDCPFamily 1.0.0
com.apple.iokit.IOCECFamily 1
com.apple.iokit.IOAudio2Family 1.0
com.apple.driver.AppleIISController 100.1
com.apple.driver.AppleEmbeddedAudioLibs 100.9.1
com.apple.driver.AppleFirmwareUpdateKext 1
com.apple.driver.AppleAudioClockLibs 100.9.1
com.apple.driver.AppleM2ScalerCSCDriver 265.0.0
com.apple.iokit.IOSurface 302.9
com.apple.driver.IODARTFamily 1
com.apple.security.quarantine 4
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.security.AppleImage4 3.0.0
com.apple.kext.CoreTrust 1
com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1
com.apple.driver.AppleARMPlatform 1.0.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOReportFamily 47
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 11.1
** Stackshot Succeeded ** Bytes Traced 477513 (Uncompressed 1162000) **
IOPolledInterface::open[0] 0xe00002e9
IOPolledFilePollersOpen returned 0xe00002e9
progress_notify_stage_outproc (during forwarding) returned 0xe00002e9
outproc(KDP_WRQ, NULL, 0, NULL) returned 0xe00002e9
Can you attach a SoftRAID tech support file?
Can you reproduce this?
Does the problem stop if you disable put drives to sleep?
Are you letting the system sleep on its own, or putting the system to sleep? does it panic on both?
Does it need to sleep for any length of time before you get the panic?
This happens every time after I eject the disks and then actually unplug it (it's a MacBook Pro so I disconnect frequently), doesn't matter if I'm using MacOS eject or OWC Dock Ejector. I will get an error from SoftRAID saying that a mounted disk has disappeared. I'll click through all the ok prompts, and then about a minute later I get a full freeze/crash/reboot.
This also just happened when I told the machine to sleep. I have put disks to sleep Off because of this error, but I forgot and just manually put it to sleep.
Using a Thunderbay Flex 8. MacBook Pro M1 Max. MacOS 12.0.1
Can you attach a SoftRAID tech support file also?
Does this happen if you just unmount, but do not power off?
Is it the same if you unplug the cable first?
I does not seem to happen if I unmount the drives but don't unplug.
I have a suspicion on this.
When you shutdown, watch the lights on each drive, they will blink on, but only one at a time. that is macOS flushing the disk cache, which is stupidly does one at a time, not all at once. That is likely the cause of your problem, as if the process takes too long, the mac crashes.
When you unmount, same, watch to see if the lights blink one at a time, if you want until there is zero activity on any of the disks after unmounting and waiting a minute or so, then unplug, is all OK?
Even if I wait multiple minutes, unplugging gives me that error.
Interesting. Something is holding on to the volume, I am guessing.
If you unmount, then wait a few minutes, then paste this into terminal, is your volume listed? (It should not be)
ls /Volumes/
<snipped> the panic text as it is in the attached file.
@rabarlow I have had the exact same experience with my new M1 Max 12.01 with Thunderbay 8. Have you been able to reach any conclusions yet? I am stuck in the water.
@softraid-support I got the M1 Max 12.01 MacBook to finally stop crashing by moving the order of apps that load I believe, but still a catastrophic bug of note whereby the Thunderbay 8 simply will not mount. Interestingly, the log files seem to show some drive status flow and then nothing.
Also, don't know if this is tied to anything, but in the log file it reads, "SoftRAID determined that there is a problem with your Mac. Turn off sleep in the Energy Saver pane of System Preferences to prevent this problem from occurring." 1. In Monterey, there is no longer an Energy Saver Pane and 2. No sleep functions were checked under the nearly named "Battery" Pane.
I hope you can help me get back into production. This is hurting me.
the panic you are getting is not the same as the one we are tracking, I do not believe. If we create a temporary workaround for the Apple bug, you can test it and see if this workaround also fixes your crash.
The one I am focused on at present is an instant kernel panic as soon as the volume mounts. Since your panic is after some time period, it is not the same, but could be related.
The volume locking is a message any time the disks are ejected (thunderbolt issue), or the volume is locked again because at sleep the disks are renumbered. Unrelated issue to the crashes. That can be debugged later.
We have to isolate the various issues:
crash
volume locking
(you mentioned volume not mounting, that may be the driver not loading. What to do is look at the volume tile whethere there is a "disk identifier", which generally means the volume is not loading.)