Contradiction in results provided by Verify feature - Other Problems https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/ SoftRAID Discussion Board en-US Thu, 23 Apr 2026 21:15:06 +0000 wpForo 60 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5257 Thu, 22 Oct 2020 16:19:07 +0000 SMART parameters are very clear. Either they say zero, or they have a number. These are reported by the drive.

Certify can clear "unreliable sector", or sometimes "pending reallocation" counts, but generally it will trigger the drive to reallocate them. Once a sector is reallocated, that is permanent. But there is no in between state, these are numbers reported by the drives.

I do not know what TechTool is seeing in this case, if it does not give a specific number.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5257 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5256 Thu, 22 Oct 2020 08:30:05 +0000 Thanks for the feedback. I'll have to dig into this a little further...

But to clarify, if SoftRAID is reporting a SMART pass but TechTool Pro is suggesting SOME reallocated sectors, using SoftRAID Certify could potentially clear the state if it finds nothing? Are SMART parameters updated by Certify?

]]> Other Problems smayer97 https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5256 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5255 Thu, 22 Oct 2020 07:21:43 +0000 The 197 198 should be kind of pass fail, there are either symptoms or not. I do not know of any middle state, being in the middle implies a low number is OK, where the various disk studies show ANY reallocated sectors are a sign of failing hene pending reallocations are a sign of failure also, unless something like a certify clears the state.

Spinup time, i do not know. We do know there is no clear statistical correlation with failure from for instance backblaze. So I do not know whether this is important or not.

 

 

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5255 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5254 Wed, 21 Oct 2020 22:20:27 +0000 Yes, SMART shows passed and reallocated sector count = 0 for 5TB drive. FYI it is on internal SATA bus.

I know the chart is not from your software but any idea what 197 & 198 showing as halfway between Pass & Fail means? And what the Spin-up Time showing near Fail means (again I get stalling on the SATA bus...just cannot confirm if it is this drive or the SSD on the same internal SATA bus).

]]> Other Problems smayer97 https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5254 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5253 Wed, 21 Oct 2020 17:00:15 +0000 What we know is 196 197 198 are primarily associated with disk failure.

If you have any of those symptoms, SoftRAID will show the disk as predicted to fail ((look in the disk tiles, SMART should show passed and the 5TB should theoretically show reallocated sector count, 0 or higher. If a -, then SMART is unavailable on the disk for us (USB?)

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5253 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5252 Wed, 21 Oct 2020 08:26:29 +0000 ok thx... strange scenarios.

BTW, here is the SMART report from TechTool Pro for the 5TB drive:

46

So not sure what to make of this when combined with the SoftRAID results... though in that report I see issues identified with the Spin-up time... among other issues.

]]> Other Problems smayer97 https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5252 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5250 Tue, 20 Oct 2020 22:33:01 +0000 I do not know. When you certify, it sometimes can fail on such drives, but only on the last pass, which is also weird. The key is whether it is on the last read on a disk. That is the clue it is not a "real" issue with the drive.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5250 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5249 Tue, 20 Oct 2020 22:08:23 +0000 So I do not need to worry about my 5TB drive and I do not need to replace it? It is still under warranty for a few more months.

 

Also, why would the Verify feature give this result but this does not show up with the Certify feature?

]]> Other Problems smayer97 https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5249 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5247 Tue, 20 Oct 2020 19:01:33 +0000 I am not sure, it appears to be a discrepancy in how many sectors the drive has vs. reported. Some drive models have this issue across the board. We will need to work around it, as it does not appear to be a fault, but a reporting issue.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5247 RE: Contradiction in results provided by Verify feature https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5246 Tue, 20 Oct 2020 17:07:45 +0000 BTW, I have 3 identical 6TB drives (one is the RMA replacement)... only one reports this problem (on top of 5TB). No Fusion drives involved. SMART tests all show "passed".

When you say "This is a bug in the drive reporting." is this a DRIVE reporting the problem or SoftRAID misreading what the drive is reporting, or some such thing?

]]> Other Problems smayer97 https://forums.softraid.com/other-problems/contradiction-in-results-provided-by-verify-feature/#post-5246