Softraid actions do not seem to do anything, can't mount volume - Other Problems https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/ SoftRAID Discussion Board en-US Tue, 21 Apr 2026 19:35:57 +0000 wpForo 60 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4991 Fri, 28 Aug 2020 12:01:55 +0000 Here is a direct link to SoftRAID:

 

SoftRAID 5: https://softraid.com/sr

 

Try downloading this directly and reinstall the driver, if you can.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4991 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4990 Fri, 28 Aug 2020 12:00:31 +0000 Use the terminal.app

restart and paste this in:

softraidtool generatereport ~/Desktop 2020.8.20.pjewell.sr_supt

 

this should create a file on the desktop.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4990 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4986 Thu, 27 Aug 2020 15:52:25 +0000 I also noticed, though it might not be significant, that the only version I had was the old version I believe it was softraid 5.6.7 . How can I download older versions of the software or revert if I want to try to check if I Can read the disk again with this older version?

]]> Other Problems pjewell_biociphers https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4986 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4985 Thu, 27 Aug 2020 15:31:28 +0000 I have tried a few other things now too. In the softraid log file, The only error I see (which strangely does not happen during any specific action but more just randomly) Is "softraidtool: the command 94 encountered the error -50" Is there a place to look up what these numbers mean?

I also tried using softraidtool (the command line interface) directly. IT is the strangest CLI I have tried so far. Each command on the volume like "mount" or "validate" simple outputs that it will perform the task, but then there is no actual error output or other information. Mounting simply never mounts the volume and validate never seems to perform any other action (disks are idle in the enclosure) 

Additionally, I have tried a different enclosure with the same results. 

What else can I do to at least get an indication of what the error may be?

]]> Other Problems pjewell_biociphers https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4985 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4984 Thu, 27 Aug 2020 15:05:33 +0000 Hi Softraid-support, 

 

I have tried restarting, and the same problem (generating report never completes) still occurs

]]> Other Problems pjewell_biociphers https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4984 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4982 Thu, 27 Aug 2020 03:51:38 +0000 No, restart and try again. A disk may have hung. It only takes about 30 seconds to create one.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4982 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4981 Wed, 26 Aug 2020 21:13:09 +0000 I have tried to use the option in the softraid program to generate the file. It said it would take ~30 seconds, but has been sitting there for about 10 minutes without completing. I guess I will leave it overnight and see what happens. 

]]> Other Problems pjewell_biociphers https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4981 RE: Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4978 Wed, 26 Aug 2020 16:55:34 +0000 Send a SoftRAID tech support file. You can attach it to the forum case.

]]> Other Problems SoftRAID Support https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4978 Softraid actions do not seem to do anything, can't mount volume https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4977 Wed, 26 Aug 2020 15:24:49 +0000 Mac OSX High Sierra 10.13.6

Softraid + Driver v 5.8.4 (just installed)

I have a external HDD enclosure with 4x 12TB disks (mercury elite pro quad), which was previously attached to another OSX machine with softraid in RAID5 mode, which has stopped working for reasons unrelated to softraid or the disk array. It has now come up that I need to read some data from the array. I attached it to a different OSX machine (version above), and installed the latest softraid. It installed the driver successfully and rebooted. 

Now in the softraid application, I can see the four disks on the left and the raid volume on the right. On the left, all of the disks say "no errors, data and parity disk" but one of them also says "out-of-sync". If I right click the raid volume, and do "verify" , it asks for confirmation and for my password, and then does nothing. No indication of verification starts in the GUI, no increased disk or CPU usage in the system monitor. If I try to right click and "mount" the volume, also nothing at all happens. No Volume appears, no error or other indication in the GUI. I would like to mount this volume to read some of the data. Does anyone have any suggestions I can try?

Thanks for reading. 

]]> Other Problems pjewell_biociphers https://forums.softraid.com/other-problems/softraid-actions-do-not-seem-to-do-anything-cant-mount-volume/#post-4977