@softraid-support thanks again....one more quick question as this saga comes to a conclusion (starting a separate thread in a second)

Thanks for the update. I was able to bring that up in the phone call after I posted that above. He asked if the unit was getting unreasonably hot or a...

3-weeks in we just got an update. After 45 minutes into another phone call with support, an email arrived. The Support Team is making an exception to ...

@softraid-support Thanks, sent a note to customer/warranty service when I got up at noon (this is my life now). Haven't heard back yet. May call. But ...

@softraid-support Thanks again, will probably sleep better if I wait until morning to order. For the power conditioner, yes I agree, I'll get one. All...

One more lost night but it may have culminated in an answer. Short version is I'm probably going to order a new Flex 8 enclosure (0TB) in the middle o...

@softraid-support Thanks. The one in the mirror that was on the top row was Disk 3, so indeed, putting 7 into 4's spot places both mirrors side-by-sid...

Are disks 3 and 4 electrically isolated? Disk 4 also did not show yesterday (but now is showing just fine). Is it the top row for one set of power and...

Re: power supply. I didn't fully understand this a couple months ago but now it makes much more sense. This is a quote from a different thread before ...

@softraid-support Thanks, that helps since I was getting ready to swap but had not just yet. First I labeled everything to get really organized moving...

@softraid-support Thanks, just did this. Now I will physically label the disk trays with a label-maker, and Add Disk Label in the SoftRAID application...

Rebuild just finished. 3:05 AM (yes I stayed up to monitor it). The volume still shows a "missing secondary disk" notification but it points to both d...

The more I thought about our discussion about Disk 7 not showing, and then reminding that Disk 4 had also not shown this evening, I found our exchange...

I believe this to be the case. To keep things short, I wish I had taken a screen shot but am virtually certain that upon loading SoftRAID and seeing t...