If the app main window is completely blank, then a process is hanging. Make sure the SoftRAID Monitor is launching (menu bar). If you launch with no drives connected, what does the app show?

Let me clarify, as something else could be going on. Are ANY drives showing up in SoftRAID? (like the internal), i.e, is there a blank window?

Additionally every time this host reboots (which is as rare as I can make it) I will get the message about no longer having support for my software with the 'check here to never see this message again' {which I get every time}. It appears the softraid monitor icon shows in the menu bar, but orange not green. 

I have been able to on very rare moments get the SoftRaid interface to show the drives, but as you can see from the length of time this thread has been live, it almost never works as it should. 

so if I understand what you're saying in your above reply is that the support output shows that the software is seeing and reporting on the health of the drives? to confirm from my end, the software is not showing that. Only one of those sr_supt files was when the software did show the drives and the health of the raids.

and the drives/raid arrays show up on the machine and work as they should, it is more that the software itself is unable to display the drives and arrays. 

First, drives literally not showing up is a hardware. While I did not need all those support files, the drives are showing up in each.

You said the drives do not show up at all?

For "security" we limit attachments to .txt, sr_supt and jpg. That way malware cannot be attached to the forum.

tar, zip, etc are not allowed.

But the standard support file which ends in .sr_supt, should be attachable.

I don't know what is going on with filetransfer.io or wetransfer, but both seem to still work reliably. Could this be something on your end?