SoftRAID randomly switches to Trial Mode - SoftRAID 6 licensing https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/ SoftRAID Discussion Board en-US Tue, 21 Apr 2026 02:05:58 +0000 wpForo 60 RE: SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18148 Sat, 07 Jan 2023 14:03:49 +0000 Happy New Year. Unfortunately the issue still reoccurs. I did another "uninstall SoftRAID - all components" first, then reinstall the driver. I have submitted another support file before and after I entered the licence. It is Case: 01638409

]]> SoftRAID 6 licensing howdytom https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18148 RE: SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18105 Fri, 30 Dec 2022 22:51:05 +0000 Good, there is no reason to keep the app running, as you noted.

We do not "phone home" to confirm your license. We establish it's valid when activating, then do not really check unless there is an upgrade, change, etc.

So whatever is happening is local to your system. And I do not understand it at the moment, but will research this.

]]> SoftRAID 6 licensing SoftRAID Support https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18105 RE: SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18104 Fri, 30 Dec 2022 20:38:50 +0000 No, the SoftRAID application is closed. According to Activity Monitor, SoftRAID_Monitor process is always running. I do check preferences every 2-3 months. I rarely open the SoftRAID application. Recently I changed the Version check from daily to 'Every week'. It is a fresh Monterey Installation without any previous leftovers.

It feels like SoftRAID fails to establish a connection with the licence server, something like that..

]]> SoftRAID 6 licensing howdytom https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18104 RE: SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18101 Fri, 30 Dec 2022 20:15:47 +0000 @howdytom 

I needed to ask.

I agree it is annoying, it appears something is changing, or deleting, a SoftRAID preferences file (the one with the license key).

I have no other complaints of this with SoftRAId 7. So this may be difficult to figure out.

Do you keep the SoftRAID application running? (or is it generally not running)

Did you change any preference?

]]> SoftRAID 6 licensing SoftRAID Support https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18101 RE: SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18100 Fri, 30 Dec 2022 19:50:16 +0000 Yeah, that is exactly what I have done.

It's difficult to reproduce and it's getting pretty annoying.

]]> SoftRAID 6 licensing howdytom https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18100 RE: SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18098 Fri, 30 Dec 2022 18:23:56 +0000 Did you do a "uninstall SoftRAID - all components" first, then reinstall the driver?

]]> SoftRAID 6 licensing SoftRAID Support https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18098 SoftRAID randomly switches to Trial Mode https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18096 Fri, 30 Dec 2022 10:49:59 +0000 Recently SoftRAID 6.3 randomly switches back to the free Trial Mode and a pop up message shows up. This morning I have to enter my licence information again. When I restart my Mac a couple of times, the licence remains active until 2-3 weeks.

I already submitted a tech file before and after I entered the licence. Support told me to reinstall the drive to no avail.  What can I do?

Mac Studio (2022), Apple M1 Ultra.
macOS 12.6.2
SoftRAID 6.3
It is Admin user

]]> SoftRAID 6 licensing howdytom https://forums.softraid.com/softraid-6-licensing/softraid-randomly-switches-to-trial-mode/#post-18096