SoftRAID Premium Licensing - SoftRAID Forum https://forums.softraid.com/softraid-7-licensing/ SoftRAID Discussion Board en-US Fri, 24 Apr 2026 18:28:44 +0000 wpForo 60 Is SoftRAID XT dead? https://forums.softraid.com/softraid-7-licensing/is-softraid-xt-dead/ Wed, 10 Jan 2024 21:42:43 +0000 Is SoftRAID XT a dead product going forward with macOS Sonoma?

I upgraded to Sonoma on my M1 Mac Mini (running SoftRAID 7 XT), and am now getting the license expired warnings. I'm super confused about the upgrade options, because it seems that when I enter my XT license key into the upgrade page, the only option is to upgrade to SoftRAID Pro for $179. When I looked at the store for the current pricing for SoftRAID XT, I see that the pricing for new users is $119.99 (which would imply to me that upgraded licenses for existing XT license users would be less than that), but I also noticed that it only says that it "Now supports MacOS Ventura", and not "Now supports MacOS Sonoma", like the store pages for SR Pro and SR Lite do.

While I totally understand and agree with the need for developers to offer paid upgrades to products, having to pay $179.99 to upgrade an XT license to a Pro license with no other option seems a bit punitive to me, because the main reason why I purchased the cheaper XT license in the first place is because I didnt need all of the features of a Pro license to begin with!

I hope I'm mistaken that XT is a "dead" product, and that there will be a Sonoma-ready version of XT that XT users can upgrade to for a more reasonable upgrade price? 

 

]]> SoftRAID Premium Licensing melorama https://forums.softraid.com/softraid-7-licensing/is-softraid-xt-dead/ Authentication failed https://forums.softraid.com/softraid-7-licensing/authentication-failed/ Thu, 21 Dec 2023 02:27:29 +0000 After reinstalling the Windows system on the computer, it shows that the number of activation keys has exceeded. Is there a solution to this issue?

]]> SoftRAID Premium Licensing karta155585 https://forums.softraid.com/softraid-7-licensing/authentication-failed/ Upgrade 7.5 to 7.6 but only seeing full price option for XT https://forums.softraid.com/softraid-7-licensing/upgrade-7-5-to-7-6-but-only-seeing-full-price-option-for-xt/ Thu, 07 Dec 2023 15:54:06 +0000 I saw a popup about my SoftRAID support plan expiring and came to renew it today. I had upgraded to v7 on Nov 10, 2022.

I'm only seeing a full price option for this. How do I get the upgrade price?

My license key is SR7XT-xxxxx-xxxxx-xxxxx

Thanks in advance for your help!

 

 

]]> SoftRAID Premium Licensing bikerbudmatt https://forums.softraid.com/softraid-7-licensing/upgrade-7-5-to-7-6-but-only-seeing-full-price-option-for-xt/ Cannot renew plan, only offered to repurchase at full price https://forums.softraid.com/softraid-7-licensing/cannot-renew-plan-only-offered-to-repurchase-at-full-price/ Mon, 27 Nov 2023 23:38:15 +0000 I have been a long time customer of SoftRAID with my OWC enclosure.  I decided I would look into renewing my support, but I am only offered the option to repurchase at full retail price for $249, is this expected that I can't just renew (aka upgrade) my existing license support plan?

]]> SoftRAID Premium Licensing effndc https://forums.softraid.com/softraid-7-licensing/cannot-renew-plan-only-offered-to-repurchase-at-full-price/ Upgrade + support pricing https://forums.softraid.com/softraid-7-licensing/upgrade-support-pricing/ Sun, 19 Nov 2023 01:15:45 +0000 Hello,  I see on the website the current pricing for a new license for SoftRaid 7 is:

Softraid Lite $49.99

Softraid XT $119.99

Softraid Pro $249.99

I was wondering what  the 1 year renewal for upgrade+support would cost for each of the three versions?   

If a Softraid user who has a license for Softraid 7 lets their upgrade+support subscription lapses, and then wants to install a new version of Softraid in the future, would they be charged the "new license" price?

Thanks so much

 

 

]]> SoftRAID Premium Licensing calbear88 https://forums.softraid.com/softraid-7-licensing/upgrade-support-pricing/ Can't Upgrade to 7.6 Despite 7 Pro Update in November 2022 https://forums.softraid.com/softraid-7-licensing/cant-upgrade-to-7-6-despite-7-pro-update-in-november-2022/ Sat, 18 Nov 2023 17:00:48 +0000 I upgraded my license to 7 Pro on 11/7/2022 and for some reason Softraid shows my support plan ended on 8/21/2022, making me unable to upgrade from 7.5 to 7.6 to use with Sonoma.

It shows 7.6 was released on Sep 26, 2023 so I should be able to to use it, no? I assume my Support Plan would have ended on 11/7/2023. 

SoftRaid 7 Pro Order #: 332841

2279 2280]]> SoftRAID Premium Licensing Shakedown79 https://forums.softraid.com/softraid-7-licensing/cant-upgrade-to-7-6-despite-7-pro-update-in-november-2022/ Can I no longer upgrade my license? https://forums.softraid.com/softraid-7-licensing/can-i-no-longer-upgrade-my-license/ Thu, 26 Oct 2023 20:50:22 +0000 I have several OWC drives. Very expensive drives. 

I was previously using Softraid XT version 6, and have my licenses upgraded from version 5 to 6 so that I could continue to us the lite version. 

I have now installed SoftRAID v7.6 for compatibility with OSX Sonoma. The software has reverted back to a 14 day trial. 

I go to the OWC license management page and it states the license is for 6XT and is 'OK and ready for use'. 

However, it gives me two upgrade options for pro and for XT - both of which I have to pay for?

Why is this so?? I have several expansive drives that I now have to pay more for to us the features??

Please advise?

]]> SoftRAID Premium Licensing iftibashir https://forums.softraid.com/softraid-7-licensing/can-i-no-longer-upgrade-my-license/ Expired 7.5 update licence - options for macOS 14 Sonoma https://forums.softraid.com/softraid-7-licensing/expired-7-5-support-licence-options-for-macos-14-sonoma/ Sat, 05 Aug 2023 02:34:41 +0000 Hi Softraid - will my v7.5 Softraid XT driver (not the app) on my OWC hardware continue to work when I upgrade my macOS to Sonoma?

If not, will there be a free path to v7.6 for just the driver so I can use the OWC Raid hardware, I don't need the Application. For example, can I download v7.6 as a trial and just use the driver so I can mount the OWC RAID?

Thanks.

]]> SoftRAID Premium Licensing syd https://forums.softraid.com/softraid-7-licensing/expired-7-5-support-licence-options-for-macos-14-sonoma/ Have a SoftRAID 5.x volume spread across enclosures, what happens with 7.x? https://forums.softraid.com/softraid-7-licensing/have-a-softraid-5-x-volume-spread-across-enclosures-what-happens-with-7-x/ Thu, 03 Aug 2023 19:35:47 +0000 I've got a SoftRAID 5.x RAID10 volume spread across enclosures. I see the only 7.x license that supports this is Pro. The 7.x trial is working fine. What happens if I purchase XT instead of Pro? Will I not be able to manage the volume?

]]> SoftRAID Premium Licensing anonymous.page https://forums.softraid.com/softraid-7-licensing/have-a-softraid-5-x-volume-spread-across-enclosures-what-happens-with-7-x/ Renewed license but SoftRaid app shows expiring today https://forums.softraid.com/softraid-7-licensing/renewed-license-but-softraid-app-shows-expiring-today/ Mon, 24 Jul 2023 20:28:20 +0000 After multiple popup screens warning me my support was due to expire on 7/24/2023, I paid the $100 and renewed my plan. I confirmed my new expiration date of 7/24/2024 on the software.owc.com site but my application still shows today as the expiration date.  This is despite launching/quitting the app and restarting the MacBook Pro.

How do I fix this and get my extended support to work?

]]> SoftRAID Premium Licensing eoren1 https://forums.softraid.com/softraid-7-licensing/renewed-license-but-softraid-app-shows-expiring-today/