Thanks for the prompt response.  I'm looking forward to get this raid up and doing what it is spose to do. I'll keep an eye out for the Windows Softraid update.

Sincerely,

Steven C.

The release that will fix the SMART bug is scheduled for later this month, it will fix the SMART data.
I will report in on the Memory issue.

Hello,

Just wanted to give an update regarding what's been going one in trying to get my Softraid to finish certifying the had drives and having softraid to be able to read the smart information on my hard drives.

I'm finally making some headway getting the hard drives certified, I've had 3 out of the 8 hard drives certified.  They are all 24TB Iron Wolf Pro hard drives.

The only way I've been getting the certification without problems is to really shut almost everything down, so basically all the the PC is just working on is to Certify the Hard drives. What did the trick was to even shut down my One Drive services & Google Drive on this machine as well as shut down the internet on it.

So now it's holding steady, with just the pc using 10 gigs of memory out of the 32 gigs it had.

I have two questions for you, if you can let me know.

I wanted to ask do you have a release date that you mention to solve the bug that doesn't allow softraid to capture the smart with large disk that it should capture?

Sincerely,

Steven C.

I have to ask the Windows developers on resume certify. Yes it should, resume is in the specs. What I do not know is if resume auto starts, or you should get prompted. Let me find out and get back to you.

That's great news.  I still going at it trying to them all 8 hard drives certified.  The system hung the other day again.  I've never had my system hang since until I started Certifying the hard drives. So I tried instead of just doing all 8, I did 4, but again this morning the system hung and I had to reboot.  2 of the 4 was so close to being complete.  So I just decided again today to move forward with all 8.

I believe in the Mac OS if the the systems hangs, crashes and you  have to reboot, when you start the certification process to complete it, is ask if you want to continue or something like that.  Is there an option for something like that in for Softraid used in Windows 11?  I ask, because I'm not getting any message asking me if I want to resume.  I just again get a estimate of how long it will last.  It's been defaulting to 4 days and some hours.

I read that in softraid, it normally takes a day for every 2 TB it goes over.  So for me, I should have been done today certifying the 8 24tb drives.  

The drives were working great in the array I had made, but because it was recommended that the hard drives be certified before long term use, I delegated the array and began Certifying all 8 on Nov. 14th. 

What would you suggest I do, if this week goes by and they are not certified?

Is there anyway to tell really how far in the certification process each drive is at, if we can not take the days it says it has left at face value?

Does the Softraid in Windows 11 give you a notice if you want to continue certifying, if you system hangs? (because I'm not getting it)

Because this certification has been going on for almost 2 weeks, what would your recommend?  Should I continue trying to certify or should I just create the array like I did and move on like all the Drives are good because none of them will certify?

I know I can use the Microsoft, Storage space option, but the reason I brought the Thunderbay 8 is because I found the benefits your Softraid software has a lot more safeguards and alerts, (via email) if something is about to happen to the array.

Also I saw a video, posted over 7 years ago there is a gentleman called Larry O'Connor who said Raid 6 was coming right away in August or September in Softraid 6 in 2017  and it never happened. I can't find it anywhere in the softraid instructions.  When will Raid 6 be available?

I've attached the link: https://www.youtube.com/watch?v=s30HNoIZUck

Sorry for all of these questions, but I just would like to know  because I am planning to get another 8 bay storage system and I would like it to be possibly another Thunderbay 8 or or higher.  Just want it to be user friendly.

Thanks for your time.

Sincerely,

Steven C.

We have a fix for this coming in the next SoftRAID for Windows update, which will be in the next couple weeks. Thanks for reporting it, its a bug in capturing SMART with certain large disks that we were not catching.

I attached the OWC Diagnostics successful today. It's kind of funny, I didn't do anything different, but today it worked.

My PC hung again this morning.  I really don't know why, I have all applications closed and setting set to not shut down, updates on hold until Certification is complete.

I did notice that My PC started what is call a Lenovo smart Advantage Scan and before it completed it hung.  It's never done that before, so I had to reboot. 

Upon reboot I made sure to disable this scan as well to make sure it doesn't conflict with the Certification Process.

I also attached the screen shot I just took indicating the time it has left to complete for each drive.  I do hope that the Certification picks up where it left off or close to it when the system hung.

Thanks for your help.

Sincerely,

Steven C.

We do not understand this yet, we can upload, with normal user accounts, we are sure it is not "permissions".

Could it be the browser? I doubt that also, but worth a try.

Make sure your files are .sr_supt

Could there be a space in the end or something?

My pc only has 3 thunderbolt ports.

It's a Lenovo Yoga Book 9i Intel

Tech Specs
PERFORMANCE
Processor
Intel® Core™ Ultra 7 155U Processor (E-Core Max 3.80 GHz, P-Core Max 4.80 GHz with Turbo Boost, 12 Cores, 14 Threads, 12 MB Cache)

Operating System
Windows 11 Pro

Graphics
Integrated Intel® Graphics

Memory
Up to 32GB LPDDR5X 7467MHz

Storage
Up to 1TB PCIe SSD Gen 4

Battery
80WHr

Audio
2 x 2W & 2 x 2W speakers powered by Bowers & Wilkins with Dolby Atmos®

Camera
5MP IR TOF 2.0 webcam with e-privacy shutter

CONNECTIVITY
Ports/Slots
Left:
USB Type-C™ Thunderbolt™

Right:
2 x USB Type-C™ Thunderbolt™ (1 with AOU BC 1.2 support)


* USB port transfer speeds are approximate and depend on many factors, such as processing capability of host/peripheral devices, file attributes, system configuration and operating environments; actual speeds will vary and may be less than expected.

Wireless
WiFi 6E* 802.11AX (2 x 2)

Bluetooth® 5.1

* 6GHz WiFi 6E operation is dependent on the support of the operating system, routers/APs/gateways that support WiFi 6E, along with the regional regulatory certifications and spectrum allocation.

DESIGN
Display
2 x 13.3″ 2.8K (2880 x 1800), 16:10 PureSight OLED, 400 nits, 100% DCI-P3, VESA®-certified DisplayHDR™ True Black 500, Dolby Vision®, Eyesafe, glass touchscreen

Dimensions (H x W x D)
15.95mm x 299.1mm x 203.9mm / 0.63″ x 11.78″ x 8.03″

Weight
Starting at 1.34kg / 2.95 lbs

Pen
Active Pen

Keyboard
Bluetooth® keyboard

Colour
Tidal Teal