SoftRaid 5 to 6 & Mercury Helios 3S - SoftRAID Features https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/ SoftRAID Discussion Board en-US Tue, 28 Apr 2026 06:37:03 +0000 wpForo 60 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/paged/2/#post-8300 Tue, 23 Mar 2021 09:05:01 +0000 The actual statement is the user interface does not support APFS yet. It shows APFS volumes as not mounted and often unknown format. The driver does work with APFS, and an APFS volume will automatically mount.

Is the volume on the desktop?

 

]]> SoftRAID Features SoftRAID Support https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/paged/2/#post-8300 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8294 Mon, 22 Mar 2021 17:53:29 +0000 Ok, now I restored my data via DiskDrill.app and recreate RAID4. Too many bugs in Softraid v6 - now know it.

In SOFTRAID app RAID4 is still unmounted, in finder as well as diskutil - mounted.

 

"we have not touched the actual driver in months" - maybe 1st support engineer was right:

"SoftRAID Applicaiton does not yet know how to identify/manage APFS volumes. That will come in the future."

387

 

Plus, it is important to mention that at some point I saw "disk mounted" in Softraid v6, but after several seconds it become "unmounted"

]]> SoftRAID Features test4test https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8294 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8293 Mon, 22 Mar 2021 17:27:12 +0000 @softraid-support

Before I also tried to install 10.15 back without success. Now I have only 11.2.3 - these 2 screenshots

386 385]]> SoftRAID Features test4test https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8293 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8292 Mon, 22 Mar 2021 17:13:28 +0000 @softraid-support

For now I have:

mountpoint: - disk Identifier: disk6

 

Looks like everything is good but I still can not mount RAID4

May you take a look at the screenshot at the attachment?

384

 

]]> SoftRAID Features test4test https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8292 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8291 Mon, 22 Mar 2021 16:44:06 +0000 @test4test

APFS should work, it has many more fail-safes than HFS. This is not a "driver" problem, we have not touched the actual driver in months. The release driver will be the same as this current beta.

Is there a "disk Identifier" on the volume? if it has a - then it means the driver is not loading, which to me is the most likely cause of this. I can guess resetting things like SMC could undo any approved driver permissions in macOS.

If there is a "disk Identifier", like disk6, then the volume has been published to macOS and should mount. The problem with APFS is there are no repair tools yet.

]]> SoftRAID Features SoftRAID Support https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8291 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8290 Mon, 22 Mar 2021 16:10:34 +0000 @softraid-support

However, I had the possibility to create APFS volume via v6 interface. And everything worked well with APFS both with 10.15 and with 11 , but then:

 

Update:

yesterday, I calibrated the battery and reseted SMC, after - APFS RAID4 can not be mounted at all

 

Any ideas? Or I should wait till stable v6 to access my data?

]]> SoftRAID Features test4test https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8290 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8270 Thu, 18 Mar 2021 22:38:49 +0000 @test4test

SoftRAID Applicaiton does not yet know how to identify/manage APFS volumes. That will come in the future.

]]> SoftRAID Features SoftRAID Support https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8270 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8266 Thu, 18 Mar 2021 20:49:31 +0000 @softraid-support

Maybe, Let me help you?!:

At this screenshot you can see that SOFTRAIDv6 shows my RAID and OSX system drives as unmounted.

But they are actually mounted and both work well

]]> SoftRAID Features test4test https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8266 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8265 Thu, 18 Mar 2021 20:43:42 +0000 @test4test

I think the actual issue is Big Sur has an issue with older extensions. When it encounters one, it stops building the extensions cache. So the SoftRAID driver never gets loaded. It took a while to figure this out. One of the main culprits I have seen are HP Printer drivers, maybe because there are so many installed in system folders.

 

There is one possible paragon issue, I have not reproduced it yet, if I can, I opened an account on their forums, and can report it.

]]> SoftRAID Features SoftRAID Support https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8265 RE: SoftRaid 5 to 6 & Mercury Helios 3S https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8263 Thu, 18 Mar 2021 20:17:26 +0000 @softraid-support

Yes, I did everything without success.

But!, It suddenly starts working only after I install Paragon NTFS and Paragon extFS for Mac on my fresh Big Sur.

 

I looked at some forum topics. Looks like you have minor issues with Paragon products. Take a look.

Thank you for your attention and very quick answering!

Yours Sincerely

]]> SoftRAID Features test4test https://forums.softraid.com/softraid-features/softraid-5-to-6-mercury-helios-3s/#post-8263