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Adding Secondary Disk = Reboot/Crash on M1 Mac

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(@john-palaganas)
Posts: 51
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Topic starter
 

Hello,

This is a follow up on my last post, I was able to certify a disk successfully.

Now I tried adding a secondary disk to my existing SoftRAID volume. However, it causes my M1 Mac to reboot.

Now every time I log back in as soon as SoftRAID initializes the volumes, the computer reboots.

I have to unplug the drive it order for the computer not to reboot again.

What can I do?

 

Thank you!

John

 
Posted : 26/01/2021 8:18 pm
(@softraid-support)
Posts: 8063
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I would disable automatic rebuilds in Mirror preferences. Connect the disks and "remove disk".

restart and add it again, let me know if it fails or succeeds. After you add it, manually start the rebuild from the volumes menu.

 
Posted : 26/01/2021 8:33 pm
(@john-palaganas)
Posts: 51
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Topic starter
 
  • @softraid-support ok I disabled the automatic rebuilds. Remove it then added it but it did made an automatic rebuild. It rebooted. So I started with the disk unplugged. Connected it it. I did a manual rebuild the computer just reboots as well.
 
Posted : 26/01/2021 10:36 pm
(@softraid-support)
Posts: 8063
Member Admin
 

You did more than I asked. Lets go slow. If you connect it and it does NOT rebuild, and ti does not instant restart, then good. Now, "remove disk". Does that work?

 

Are you adding a third secondary to the volume? It is already a mirror. I dont see this in the log, is why I am asking. Maybe there is a newer Support file you can attach? I see your Mirror, B 4TB RAID 1. It is a older volume.

 

What disk are you trying to add to it? There are no more SoftRAID disks connected, which is why I am confused here.

 

 

 
Posted : 26/01/2021 10:54 pm
(@john-palaganas)
Posts: 51
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Topic starter
 

@softraid-support

You did more than I asked. Lets go slow. If you connect it and it does NOT rebuild, and ti does not instant restart, then good. Now, "remove disk". Does that work?

Sometimes, it does. Here's a screenshot when it doesn't automatically restarts. Yes, I was able to "remove" the disk.

Are you adding a third secondary to the volume? It is already a mirror. I dont see this in the log, is why I am asking. Maybe there is a newer Support file you can attach? I see your Mirror, B 4TB RAID 1. It is a older volume.

No, I am NOT adding a third volume. It's only a 2 disk enclosure. RAID 1. See "A 4TB RAID". The "B 4 TB RAID" is just another SoftRAID RAID 1 volume.

 
Posted : 27/01/2021 8:53 am
(@john-palaganas)
Posts: 51
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Topic starter
 

New tech support file

 

 
Posted : 27/01/2021 8:55 am
(@softraid-support)
Posts: 8063
Member Admin
 

The support file does not match your screen capture, which is odd. The support file (which should be identical to your environment), shows the mirror as OK (two disks and working) and the second volume as unmounted.

 

How about restarting and create a new support file? then I can be sure we are on the same page.

 
Posted : 27/01/2021 2:10 pm
(@john-palaganas)
Posts: 51
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Posted : 27/01/2021 2:55 pm
(@softraid-support)
Posts: 8063
Member Admin
 

Perfect. Now we coherent.

You are wanting to add the unmounted volume / disk to the B 4TB volume? or did you only want two disks in the Mirror?'the mirror is working. the one with missing secondary disks is a separate volume, and has different amounts of files. So I am unclear on your objective at this point, but it seems you are close.

 
Posted : 27/01/2021 4:47 pm
(@john-palaganas)
Posts: 51
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Topic starter
 

No, disregard the other drives.

The volume in question is "A 4TB RAID 1". The one with the exclamation mark icon. I am trying to add a newly installed/certified/initialized drive (Western Digital 4 TB).

Each time I try to "Add Secondary Disk", it reboots my computer. I followed your previous instructions but each time I add, it does an automatic rebuilt then it reboots. Even when I do a manual rebuild, it reboots. That's the problem.

 
Posted : 27/01/2021 5:53 pm
(@softraid-support)
Posts: 8063
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Does that volume mount?

 
Posted : 27/01/2021 6:13 pm
(@john-palaganas)
Posts: 51
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Topic starter
 

@softraid-support Yes, "A 4 TB RAID 1" mounts but it's missing 1 disk. See screenshot below, as soon as I add the new disk, it automatically rebuilds then reboots or when I manually do a rebuild, it reboots.

 
Posted : 27/01/2021 6:21 pm
(@softraid-support)
Posts: 8063
Member Admin
 

I understand. I was asking about mounting as it was always unmounted. If the volume was damaged, and not mountable, perhaps explained your issue.

What happens if you "convert" to non RAID?

Then try "convert" to Mirror? Does it work or crash?

This post was modified 3 years ago by SoftRAID Support
 
Posted : 27/01/2021 6:49 pm
(@john-palaganas)
Posts: 51
Trusted Member
Topic starter
 

I am able to convert the new drive into a "non-RAID" but when I try to convert the volume into it to a SoftRAID mirror RAID 1. I get this...

 
Posted : 27/01/2021 8:46 pm
(@softraid-support)
Posts: 8063
Member Admin
 

Its because you converted, the partition maps do not quite match. Use "resize volume" on the volume and resize it down 1GB or so. Then it will work.

 
Posted : 27/01/2021 9:46 pm
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