Ventura Issues (beta) - SoftRAID Forum

SoftRaid error and CleanMymac X

Spyro70 — Fri, 01 Mar 2024 19:14:08 +0000

Hello, I am experiencing these errors on SoftRaid, of which I am attaching screenshots.
The first screenshot warns me that SoftRaid may malfunction with CleanMymac X, but the cleaning software is not among the login items and so it has never caused me problems. In any case, are there still open issues with compatibility between the two software?
The second operational error only occurred today. It tells me to relaunch the application, but the error persists. Should I try a reinstallation?
PS: I'm thinking of upgrading to Sonoma. Are there any problems with SoftRAid Lite version 7.6.1?
Thank you

2390

2391

Converting to APFS

drice — Mon, 11 Dec 2023 21:37:45 +0000

Hello, I have a 2TB internal SSD from OWC. When I upgraded to Ventura on my Mac there was a tremendous slowdown listing folder contents. I have found that this is because Ventura prefers the new Apple format APFS. My SSD is HFS+. The solution seems to be to reformat it as APFS but I don't have that option in SoftRAID. Do I reformat it first in Disk Utility? I searched the PDF manual I received with the SSD but there is nothing about APFS. Thanks.

2323

Kernel Panic every night

primitive — Thu, 02 Nov 2023 16:31:35 +0000

Running Ventura 13.6 on a M2 Studio, OWC 8 Bay Thunderbolt drive with 4 drives at Raid 5.

The system has a kernel panic and crashes every night. System has also crashed restarted randomly during the work day.

Have scoured these forums and cannot find an answer.

Attached is a SoftRaid Report for Tech Support. Forum will not allow upload of Crash Report, even though file was saved as Plain Text in TextEdit. So here are the first few lines:

panic(cpu 5 caller 0xfffffe00226f3528): PAC failure from kernel with DA key while authing x16 at pc 0xfffffe0024a581c8, lr 0xfffffe0024a58194 (saved state: 0xfffffe6605873a90)

x0: 0x0000000000000000 x1: 0xfffffe7208a27938 x2: 0xfffffe24d2c820f4 x3: 0x0000000000000001

x4: 0xfffffe2004e59800 x5: 0xfeedfacefeedfad3 x6: 0xfeedfacefeedfad3 x7: 0xfffffe00288ce6c0

x8: 0x00000000ffffffff x9: 0x0000000000000001 x10: 0x00000000ffcfffff x11: 0x0000000000000001

x12: 0x0000000000420000 x13: 0x00000000004a0000 x14: 0x00000000ffdfffff x15: 0x0000000000000000

x16: 0x0000000000000000 x17: 0xcda1fe24e1439e80 x18: 0x0000000000000000 x19: 0xfffffe7208a27938

x20: 0xfffffe24e1439e80 x21: 0x0000000000000012 x22: 0x0000000000000004 x23: 0xfffffe7208a27938

x24: 0xfffffe24d2c820f4 x25: 0xfffffe24d2c820f0 x26: 0xfffffe24d2c820ec x27: 0xfffffe24d2c820e8

x28: 0x0000000000000001 fp: 0xfffffe6605873df0 lr: 0xfffffe0024a58194 sp: 0xfffffe6605873de0

pc: 0xfffffe0024a581c8 cpsr: 0x20401208 esr: 0x72000002 far: 0x00000001e7a70650

Debugger message: panic

Memory ID: 0x6

OS release type: User

OS version: 22G120

Kernel version: Darwin Kernel Version 22.6.0: Fri Sep 15 13:41:28 PDT 2023; root:xnu-8796.141.3.700.8~1/RELEASE_ARM64_T6020

Fileset Kernelcache UUID: D547DA0BBA749B01B22E6B2177E5C8E8

Kernel UUID: 3E5E7C65-574B-306E-A524-1BF2590FEE56

Boot session UUID: 07E1C490-5851-46D3-8B43-D640CAEAC64C

iBoot version: iBoot-8422.141.2

secure boot?: YES

roots installed: 0

Paniclog version: 14

KernelCache slide: 0x0000000019b28000

KernelCache base: 0xfffffe0020b2c000

Kernel slide: 0x0000000019b30000

Kernel text base: 0xfffffe0020b34000

Kernel text exec slide: 0x000000001af2c000

Kernel text exec base: 0xfffffe0021f30000

mach_absolute_time: 0x11778bf4ee8

Epoch Time: sec usec

Boot : 0x654168b5 0x0004222f

Sleep : 0x6543102b 0x0007fb68

Wake : 0x654313e0 0x0009bf90

Calendar: 0x654313f5 0x000598ee

2243

Upgrading Ventura 13.4.1 to 13.6 with SoftRaid 7.5 licensing question

sebo2000 — Fri, 20 Oct 2023 13:15:25 +0000

Will upgrading from 13.4.1 to 13.6 work with Softraid 7.5 with Expired support and upgrade plan? No plan to move to Sonoma just yet.

Kernel Panic on older Intel Based Mac with Ventura

soluwalana — Tue, 15 Aug 2023 21:23:50 +0000

Whenever a drive loses connectivity while transferring (power or data cable disconnected), Ventura panics.

Using SoftRaid 7.5 Driver - whenever this happens, one or more drives (8x 4TB Lexmar SSDs) slips to out-of-sync and the drive becomes unmountable.

Keneral panics

mcvosi — Wed, 18 Jan 2023 19:18:13 +0000

I am still seeing kernel panics when ejecting a Thunderbay 4. Happens 3 out of 4 of the times.

Frustrating that I paid for this software.

Restart with pink screen evertytime plugin owc enclosure

ratnakorn — Sat, 26 Nov 2022 07:23:13 +0000

macbook pro m1 max

with thunderbay 4

os ventura + softraid 7

with error message

1789

I don't understand

gdinnebier — Wed, 09 Nov 2022 13:26:24 +0000

I bought in 10.2020 a thunderbay flex with 3 years of support. the soft raid version was 5 when I bought the system. then when soft raid 6 came out I got an updated serial to use soft raid 6 xt to use the bought thunder bay. now, when I try to get a soft raid 7 xt serial the system says, no your serial was updated. yes but only to version 6, what should I do with this when I run ventura? and don't come with, it costs time and money to develop new driver. I bought a system which needs the soft raid driver. how can I get the new serial 7 number from you? and I say it clearly, the thunder bay came with 3 years limited warranty, this time is not over?

Nothing is ever easy with SoftRaid

steve223 — Mon, 07 Nov 2022 23:55:48 +0000

Just updated to version 7 on Ventura to see if some of my issues are being solved with it now it seems I need a new serial number.

Very frustrating purchasing hardware for several thousand dollars and being hindered by licence issues for software

I need to run to use the purchased hardware.

So how can I get a valid serial number?

When trying the Demo version, my Thunderbay drives are not recognised either

so again can't use the purchased hardware unless I get support from OWC

Pricing clarification please

Steve Nuns — Tue, 01 Nov 2022 07:13:35 +0000

Hi there.

I am confused about this upgrade and the pricing detailed here.

I currently have an OWC device which uses SoftRAID XT. The device is no longer under warranty. I have already upgraded to Ventura.

The article suggests that I will always have full read and write access to my data - but for full management and monitoring, I will need some form of licence. What is the difference between full read & write access and full management & monitoring? Will Softraid 7 support both of these?

Then there is a note to the effect that licences are perpetual - but there is also reference to an annual fee to remain enrolled.

Lastly, I bought the OWC device on the understanding that it is a working device and would continue to work until the hardware eventually fails. Whilst I understand that SoftRAID is a separate company to OWC, surely payment and support is between OWC and SoftRAID and costs should not be passed on to the consumer. This feels like a ransomware scam - I have to pay to retain access to my data. I would be very reluctant to buy OWC products in future if there are further hidden costs.

Interested to hear the thoughts of others and of SoftRAID and OWC.

Please also provide clarification on my questions.

Many thanks.