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Can anyone reproduce the M1 Kernel panics with RAID 5 and Ventura?

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(@softraid-support)
Member Admin

@noggin2k1 

I am hoping for more of these success stories. Thanks!

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Topic starter Posted : 12/07/2022 9:01 pm
(@hkrogull)
Active Member

After installing (copying the content) SoftRAID 6.3 b20 on to my Mac Studio M1 Ultra and restarting I get the following SoftRAID error:

  • An internal part of the SoftRAID Monitor has stoppe functioning properly. Please quit SoftRAID and relaunch it.

Futher assessing the issue through: sudo kmutil load -p /Library/Extensions/SoftRAID.kext results in the following response:

  • Error Domain=KMErrorDomain Code=71 "Incompatible architecture: Binary is for x86_64, but needed arch arm64e
    Incompatible architecture: Binary is for x86_64, but needed arch arm64e
    Incompatible architecture: Binary is for x86_64, but needed arch arm64e" UserInfo={NSLocalizedDescription=Incompatible architecture: Binary is for x86_64, but needed arch arm64e
    Incompatible architecture: Binary is for x86_64, but needed arch arm64e
    Incompatible architecture: Binary is for x86_64, but needed arch arm64e}

Rosetta 2 Translation Environment is installed.

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Posted : 13/07/2022 6:09 am
(@softraid-support)
Member Admin

@hkrogull 

I have to check:

Did you do this?
https://support.apple.com/en-lk/guide/mac-help/mchl768f7291/mac
Select reduced security and enable this:
Select the “Allow user management of kernel extensions from identified developers” checkbox to allow installation of software that uses legacy kernel extensions.

Now you need to reinstall the SoftRAID driver.

After enabling third party extensions, reinstall the SoftRAID driver, (do not immediately restart) and go to System Preferences / Security to "Allow" OWC as an identified developer.

Also, you should navigate to System Preferences/Security/Privacy/Full Disk Access and enable full disk access for SoftRAID.

 

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Topic starter Posted : 13/07/2022 9:01 am
(@softraid-support)
Member Admin

@jjs_az 

This appears to be a problem in beta 3. Most likely the driver install succeeded as long as you went to System Preferences/Security to Allow OWC as a developer.

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Topic starter Posted : 13/07/2022 9:06 am
(@hkrogull)
Active Member

I uninstalled everything SoftRaid from the MAC Studio with macOS Ventura (Version 13.0 Beta (22A5295i)) , but the error persists.

hans@Mac-Studio ~ % sudo kmutil load -p /Library/Extensions/SoftRAID.kext

Error Domain=KMErrorDomain Code=71 "Incompatible architecture: Binary is for x86_64, but needed arch arm64e

Incompatible architecture: Binary is for x86_64, but needed arch arm64e

Incompatible architecture: Binary is for x86_64, but needed arch arm64e" UserInfo={NSLocalizedDescription=Incompatible architecture: Binary is for x86_64, but needed arch arm64e

Incompatible architecture: Binary is for x86_64, but needed arch arm64e

Incompatible architecture: Binary is for x86_64, but needed arch arm64e}

I recognized that the driver was seen to be loaded a few times, but at no times the SoftRAID Monitor was activated.

 

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Posted : 14/07/2022 7:35 am
(@softraid-support)
Member Admin

@hkrogull 

Start up in recovery mode (Hold power button), go to System Startup Security in Options (Utilities menu) and please confirm you have the "Allow Third party Developers" enabled for this Ventura system. I need you do confirm this.

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Topic starter Posted : 14/07/2022 9:43 am
(@hkrogull)
Active Member

As per the attached photo:

  • Reduced Security
    • Allow user management of kernel extensions from identified developers
    • Allow remote management of kernel extensions and automatic software updates-

Regards

Hans

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Posted : 14/07/2022 1:04 pm
(@softraid-support)
Member Admin

@hkrogull 

Photo did not attach, but I get it. (You do not need to enable "remote management", it means a remote login can manage extensions, not something you want on by default.)

Try "uninstall SoftRAID driver" utilities menu (Or the "all components" command). reinstall SoftRAID and see if you get the System panel pop up to enable the driver.

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Topic starter Posted : 14/07/2022 1:56 pm
(@hkrogull)
Active Member

I got a step further and SoftRAID is working now.

 

Cleanse everything SoftRAID and empty trash.

 

Install SoftRAID, but do not start the SoftRAID.app.

Show content of SoftRAID.app in Finder.

Copy SoftRAID.Kext to /Library/Extensions

sudo chown -R root /Library/Extensions/SoftRAID.kext 

sudo chmod -R 755 /Library/Extensions/SoftRAID.kext 

sudo kmutil load -p /Library/Extensions/SoftRAID.kext

sudo kmutil clear-staging

Reboot

 

SoftRAID Monitor starts and I can Launch SoftRAID and configure anything.

The "only" issue is that the volumes mounted through SoftRAID likely won't have an icon graphic on the desktop (all is fine in Finder though) it just shows the text.

Screenshot 2022 07 15 at 10.59.46

You recohnize that the preview place in the screenshot is emty.

So I applied my custom ICNS file through "GET INFO" and moved the ICNS file of choice over to the top left icon.

 

Screenshot 2022 07 15 at 11.00.12

I assume this is because I did not run the installer and the graphics are not copied over.

 

Below is the log after executing it as above:

 

Jul 15 0920 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.

Jul 15 0926 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.

Jul 15 0927 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.

Jul 15 0910 - SoftRAID Application: Launching application: SoftRAID version 6.3 b20

Jul 15 0910 - SoftRAID Monitor: Beta version of SoftRAID, will expire in 35 days

Jul 15 0915 - SoftRAID Application: Initializing the disk disk4, SN: xxxxxxxxxxxxxxx, SATA bus 0, id 0, lun 0 (Thunderbolt) to GPT format. 

Jul 15 0927 - SoftRAID Application: The disk initialize command for disk disk4, SoftRAID ID: 096E4A332A651A00, SATA bus 0, id 0, lun 0 (Thunderbolt) completed successfully.

Jul 15 0928 - SoftRAID Driver: SoftRAID driver loaded, version 6.3 b20.

Jul 15 0938 - SoftRAID Application: Initializing the disk disk5, SN: 191931800657, SATA bus 0, id 0, lun 0 (Thunderbolt) to GPT format. 

Jul 15 0950 - SoftRAID Application: The disk initialize command for disk disk5, SoftRAID ID: 096E4A3892D46A80, SATA bus 0, id 0, lun 0 (Thunderbolt) completed successfully.

Jul 15 0957 - SoftRAID Application: Initializing the disk disk10, SN: 180814801322, SATA bus 0, id 0, lun 0 (Thunderbolt) to GPT format. 

Jul 15 0909 - SoftRAID Application: The disk initialize command for disk disk10, SoftRAID ID: 096E4A3CE47F6D00, SATA bus 0, id 0, lun 0 (Thunderbolt) completed successfully.

Jul 15 0916 - SoftRAID Application: Initializing the disk disk11, SN: 180814800479, SATA bus 0, id 0 (Thunderbolt) to GPT format. 

Jul 15 0928 - SoftRAID Application: The disk initialize command for disk disk11, SoftRAID ID: 096E4A4161524D80, SATA bus 0, id 0 (Thunderbolt) completed successfully.

Jul 15 0921 - SoftRAID Application: Creating the stripe (RAID 0) volume named "Desk-Archive" of size 7.28 TB with the following disks: disk4, SoftRAID ID: 096E4A332A651A00, SATA bus 0, id 0, lun 0 (Thunderbolt), disk5, SoftRAID ID: 096E4A3892D46A80, SATA bus 0, id 0, lun 0 (Thunderbolt), disk10, SoftRAID ID: 096E4A3CE47F6D00, SATA bus 0, id 0, lun 0 (Thunderbolt), disk11, SoftRAID ID: 096E4A4161524D80, SATA bus 0, id 0 (Thunderbolt).

 

Going the route through the SoftRAID driver installer process results in:

 

Jul 14 1430 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.

Jul 14 1436 - SoftRAID Monitor: Starting SMART test on all disks which support SMART.

Jul 14 1436 - SoftRAID Monitor: Finished SMART test on all disks. No disks failed the SMART test.

Jul 14 1443 - SoftRAID Application: Launching application: SoftRAID version 6.3 b20

Jul 14 1443 - SoftRAID Monitor: Beta version of SoftRAID, will expire in 36 days

Jul 14 1400 - SoftRAID Application: Launching application: SoftRAID version 6.3 b20

Jul 14 1412 - SoftRAID Tool: The command 41 encountered the error 1.

 

As a result the SoftRAID Monitor didn't start and I could not successfully launch the SoftRAID App.

I recognized that there is probably an issue with rebuilding the boot cache, as it mainly fails (stuck on this screen forever) almost all times.

Screenshot 2022 07 15 at 11.12.52

Force Quit is the only option out.

 

Just as a side note - while doing this assessment I recognised that allowing to send the statistics results in:

Error sending computer statistics to https://api.keen.io/3.0/projects/5a70edaac9e77c00018eb82c/events/User Statistics, curl error = "URL using bad/illegal format or missing URL"

 

Regards

Hans

This post was modified 3 months ago by HKrogull
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Posted : 15/07/2022 4:19 am
(@hkrogull)
Active Member

One addition to the above.

Changing the setup from Raid 0 to Raid 5 brought the SoftRAID icons back.

 

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Posted : 15/07/2022 7:52 am
(@softraid-support)
Member Admin

@hkrogull 

There is a bug in macOS on the icons. It has been there since Big Sur, but usually for users, a macOS update brings them back. It does not affect functionality, but is annoying.

There is a installation mechanism in Ventura we are investigating, which causes the (incorrect) driver installation failed error.

You can disable the statistics in SoftRAID preferences. The third party tools we use for collecting statistics are not working, hence the errors.

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Topic starter Posted : 15/07/2022 10:25 am
(@softraid-support)
Member Admin

@tillkrueger 

Do you still get a kernel panic if you startup with your RAID volume connected? I need some information if you do.

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Topic starter Posted : 21/07/2022 2:54 pm
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