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Thunderbay Flex 8 - U.2 Shuttle works on Mac but breaks connectivity on Win 11

New Member

I have a new PC with Windows 11 and Softraid works fine until I put a U.2 Shuttle with 4 drives in it in any bay.  Then I get a bunch of Error Code 31 Unable to load driver for a bunch of  Downstream PCIe controllers.   After that removing the bay or replugging doesn't work.  I can restart windows and then plug in the bay and I can then access it but with Windows plugging it in simply breaks everything.  Interestingly, the graphics port on the back works when nothing else does in this situation.

Topic starter Posted : 22/10/2021 2:41 pm
Member Admin

Looks like a hardware issue. Keep working with our support team to resolve this.

Posted : 25/10/2021 5:34 pm