Raid 1 Won't Mount - Windows 11 Issues

RE: Raid 1 Won't Mount

SoftRAID Support — Fri, 01 Mar 2024 21:31:41 +0000

@gdub

Glad it is working out. 95% of users do not appreciate the role of independent backups to everything. Weird things can go wrong and data is "fragile".

RE: Raid 1 Won't Mount

gdub — Fri, 01 Mar 2024 17:24:00 +0000

Thanks for your reply and you called it. Support was super helpful and quick to guide me and I have since scanned/recovered the data and now in the process of getting that backed up. I'm now determining how to avoid this in the future but starting with certification and probably a clone in the future more periodically is a good start! I'll get it all back which is priority so the time sunk is all good!

RE: Raid 1 Won't Mount

SoftRAID Support — Thu, 29 Feb 2024 22:17:44 +0000

@gdub

It looks like the state you are in, is both disks are separated and "primary" drives. Each should conain 100% of your data, but the volume directory is probably damaged.

YOu may need to use a data recovery app like R-Studio (I think Disk Drill now has a windows version) to recover your data.

RE: Raid 1 Won't Mount

gdub — Thu, 29 Feb 2024 16:30:14 +0000

Testing a bit more by again, connecting each drive and just verifying the results. Back to both drives connected on the machine and it sees each RAID1 with a missing drive. I'm not sure the best approach but maybe running verify on the disks to determine which is bad or maybe best to connect just one and delete a member (that option is not available now) and try to get some data off?

2386 2387 2388

Raid 1 Won't Mount

gdub — Thu, 29 Feb 2024 15:44:21 +0000

Looking for any help as I had some working files from this drive set and even temporarily could really use access to copy stuff over. I had a similar problem with this RAID1/2x8TB sata drives mounted internally maybe a year ago. I updated my SoftRaid app it worked again. I checked for updates and I'm all up-to-date. This RAID1 pair (2x8TB) won't mount in windows 11. If I go to view all disks, I can see them both. I have a feeling I got some indication from Disk Health that one of these was predicted to fail but I did not replace it although I have not seen anything since and that was some time ago. For a test, I cycled power and connected only one of this pair at a time. FIrst the primary then the secondary. When I powered on with only the primary I did not see the drive in Windows Explorer, but when launching SoftRaid I see it's asking me to add a member or remove member disks. I'm hesitant to do that although I wonder if it would then mount and I can get to my data to copy safely then rebuild the set with a new disk. However, I then cycled and removed the primary and only connected the secondary, and as expected, doesn't mount, but when I launched SoftRaid it sees the RAID. I think it made this disk now the primary (maybe temporarily) and shows #2 missing. It's slightly different in that it doesn't ask me in the window if I want to add/remove member I just see it's missing. I also went to all disks and clicked on this drive and show healthy. I'm wondering if there's a process of validation I should do or a way again of getting my data for now. It seems odd if one drive failed I can still see them both and that makes me worry about removing a member as maybe one is corrupt? If I were to remove a member from the primary set as it offered when I only had the primary connected, could I still potentially mount and read off the one that is still hopefully functioning correctly? Thanks for any help and guidance!