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(@softraid-support)
Member Admin

@dfortney

 

THis is Big Sur. Try going to /Library / Extenionsions and deleting them manually.

then run these two commands in terminal, and restart:

sudo kmutil clear-staging

followed by:

sudo kextcache -i /

 

then restart.

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Topic starter Posted : 30/12/2020 2:12 pm
dfortney liked
(@softraid-support)
Member Admin

This I do not know. I have to look into this.

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Topic starter Posted : 30/12/2020 2:13 pm
 rrg
(@rrg)
Active Member Customer

@softraid-support I sent a support file to support@softraid.com.

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Posted : 30/12/2020 2:25 pm
(@zambonisurfer)
New Member

Here you are. Thanks for the help. 

 

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Posted : 30/12/2020 2:38 pm
(@zambonisurfer)
New Member

@softraid-support

 

Here it is, thank you

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Posted : 30/12/2020 2:47 pm
(@zambonisurfer)
New Member

Deleting all of my extensions except the OWC and softraid worked. I just wasn't sure if deleting any of the other extensions could cause problems elsewhere. It doesn't seem to be the case yet. 

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Posted : 30/12/2020 6:50 pm
(@softraid-support)
Member Admin

@rrg

 

When I get it, I will deal with it. thanks!

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Topic starter Posted : 30/12/2020 9:45 pm
(@softraid-support)
Member Admin

You have several unsigned and potentially non Big Sur compatible extensions. That is probably causing the SoftRAID driver to be blocked (Big sur cannot add SoftRAID to the kernel extensions cache that loads at startup)

go to/Library/Extensions and delete these extensions:

RIMBBUSB

RIMBBUSB

JMicronATA

BJUSBload

Also delete:

com.wch.usbserial

com.epson.print.kext.USBPrintClass

Hightpoint (both)

PromiseSTEX

Then run the terminal.app and paste these two commands in:

sudo kmutil clear-staging

followed by:

sudo kextcache -i /

 

Restart.

Run SoftRAID, select your startup volume, then "reinstall SoftRAID driver".

Allow OWC as an Identified Developer when prompted, preferably before restarting.

Let me know if this works.

 

(you beat me to a reply! The Epson you may need to reload if you use it. Probably no more blackberry! I think these are leftover from prior installs.)

 

This post was modified 7 months ago by SoftRAID Support
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Topic starter Posted : 30/12/2020 9:53 pm
(@iftibashir)
Eminent Member

B48 now installed and working OK.

I used a program called 'AppCleaner' to remove all references to B43 first, before copying across and running B48. So far so good ;)

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Posted : 31/12/2020 6:02 am
 rrg
(@rrg)
Active Member Customer

@softraid-support Please let me know if the support file wasn't received. I sent it yesterday but I didn't receive a confirmation (automated or otherwise).

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Posted : 31/12/2020 2:30 pm
(@softraid-support)
Member Admin

@rrg

You can post a support file to the forum. If I did not respond, I did not get it. Did you email it to support? posting it is easier, I think, then it is on your thread.

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Topic starter Posted : 31/12/2020 4:17 pm
(@softraid-support)
Member Admin

I don' tthink I missed any emails, but its possible. When you post it, it will be easy to spot if I missed it, or a spam filter got it, or what!

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Topic starter Posted : 31/12/2020 4:20 pm
 rrg
(@rrg)
Active Member Customer

@softraid-support For reasons of privacy I don’t like the idea of posting it in a public forum. Should I just file a normal support ticket, wait for a response, and then attach a report to that?

b43 is working for me but the clock is running out on that.

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Posted : 31/12/2020 5:25 pm
(@softraid-support)
Member Admin

Certainly. Open a support case, I will get it, and can deal with you on fixing this.

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Topic starter Posted : 31/12/2020 9:00 pm
(@raoulduke-esq)
Active Member Customer

Happy New Year Support!

WRT the "IO error upon restart" issue https://srforums.wpengine.com/forum/postid/6261/

I ran Verify on the disk in question twice.  Both times it said all sectors are readable and the disk is functioning normally.

Screen Shot

 

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Posted : 02/01/2021 10:10 am
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