SoftRAID Support
@softraid-support
Admin
Member
Joined: Aug 28, 2015
Last seen: Oct 3, 2023
Topics: 39 / Replies: 7527
Reply
RE: Thunderbay Flex Raid 5 - 4 discs suddenly missing, no previous errors, everything seems fine on restart?

Your drives did hang: Oct 02 16:48:18 - SoftRAID Driver: A disk (disk12, SoftRAID ID: 0892641D96BF1E80) for the SoftRAID volume "112TB ThunderBay Fl...

11 hours ago
Reply
RE: Is resize issue fixed in 7.x?

@dkrugman Next time you attempt to resize, unmount the volumes on those disks first. that should avoid this issue. BTW: you need to (soon) delete...

11 hours ago
Forum
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 It may be in the console, but if you have 7.6, you can attach a support file and give the approximate date/time and I can see if we c...

11 hours ago
Forum
Reply
RE: Corrupt Disk Image

@pugcheese I need to investigate this, but I believe this is due to the support plan being expired.

11 hours ago
Reply
RE: Corrupt Disk Image

@pugcheese What is the size of the DMG you are getting? What is the modification date?

19 hours ago
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 Hibernate is a known MacOS bug, with several problems. If you get a panic after waking from sleep, "report to Apple" and save the tex...

19 hours ago
Forum
Reply
RE: Feature Discussion suggestions

@woxford Hear you on both fronts. The 8 bay enclosure are a more compelling reason for RAID 6, for sure. the bigger problem is not RAID 5 vs 6 (t...

22 hours ago
Reply
RE: SoftRaid 7.5 disks & volumes suddenly empty

@electroant64 Glad it runs now, let us know if any issues come back!

1 day ago
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 Change your volume optimization to "workstation". Then "validate" the volume. this should fix this, or if the validate fails, you wil...

1 day ago
Forum
Reply
RE: Any idea why upgrading to 7.6 from 7.5 the helper tool gets hung up?

@dguisinger01 disk#'s change every restart/reconnection, as they are assigned randomly as they show up at startup. Try "validate" your volume...

1 day ago
Forum
Reply
RE: Feature Discussion suggestions

@woxford It is still in the queue. We are not actually seeing a lot of user demand for this. (yet)

1 day ago
Reply
RE: Is resize issue fixed in 7.x?

@dkrugman We did fix this in 7.6. Please attach a SoftRAID tech support file, so I can take a look at the problem. There is no worry about 7.5. This...

1 day ago
Forum
Reply
RE: SoftRaid 7.5 disks & volumes suddenly empty

@electroant64 Put the simulator back in and see if all remains well. Hope so!

2 days ago
Reply
RE: SoftRaid 7.5 disks & volumes suddenly empty

@electroant64 If you were running either intel, or post 13.3 on M1/M2, this should not have been the case (the SoftRAID driver is always available ...

3 days ago
Reply
RE: RAID 1+0 volume in two enclosures has split how to re-combine

@johhnyjackhammer This is not a hardware or RAID problem, it is an issue with the SoftRAID Monitor not able to communicate correctly with the appli...

3 days ago
Page 1 / 505
close
open