@softraid-support Just wanted to follow up on this issue! I submitted the RMA as you suggested and received my replacement unit. Everything is work...

@softraid-support Thank you! I am starting the RMA process now. When I started down the support route I started with OWC support email and they had m...

@softraid-support RMA sounds like a good option, how do we go about initiating that process? I put the card with all 8 drives back in the Windows de...

@softraid-support Hello! Just checked the fan and it is spinning, both the Accelsior fan and Titan fan appear to be working fine. However, I am no...

@softraid-support It's always a random number and only happens when I start to try to copy data or certify/verify the drives. It's been 2, 6, 3, etc...

@softraid-support Thank you! I just tried reconnecting to my Mac and now I can't get any of the drives to appear, we haven't been able to use this s...

@softraid-support Thank you for the information! I have tested with a different cable, I have an OWC Thunderbolt Dock for my MacBook that uses the s...