Can you send us a support file on your system? (support at softraid) (before you return the disks) does the pause still happen after the cert...

Can you send us a support file on your system? (support at softraid) (before you return the disks) does the pause still happen after the cert...

Now... While researching about SMR (all very intriguing) I decided to run a validation of the RAID. Mind you there had never been ANY errors, but ...

So I've managed to install clean versions of Mac OSX, both Catalina AND Mojave. With nothing else installed, on both systems the same pauses occur...

Out of curiosity, in Energy Saver preferences, do you have selected "put hard drives to sleep when possible"? Hello No, I don't . Just double c...

Hello took a while to find some time to try your suggestions. Since non-apple kernel extensions aren't loaded in safe mode, I booted into safe m...

Also, I've updated the Akitio firmware, to no avail.

I appreciate your patience. Yes, it's on Thunderbolt 3, no disks predicted to fail, no error reports whatsoever. Did what you suggested, but no pr...

Sorry really can't figure out how to attach files to a reply so edited my previous post :-/

Ok thanks. But since the system doesn't crash, is there a panic report anyway? For clarity I am attaching screen shots of data throughput as moni...

I'm sad to report that despite upgrading to 10.15.5, the problem persists. (The macos beta still installs the old softraid driver btw, also updated th...

Thanks for the quick reply. Yes, I have access to all peripherals and the system is responsive. But no access to the Raid5 volume: Just tried exac...