Thank you. One more question. I had one drive drop from the array and had to unmount, re-mount and rebuild. It's working fine again but is that a rare...

@softraid-support so far, yes it mounts and unmounts properly.

The rebuild is complete. I've generated a new support file. After this am I all ok now?

The SMART status on the 5 drives in the Softraid config are all "OK"/green in DriveDX

Currently I am able to load the RAID array but it is in 'degraded' mode.

I have installed DriveDX and enabled the extension.Attached is my support report.

The hardware is not an OWC enclosure to be clear.

I have only 2 drives installed and here is the Support file. However, I'm not sure if this is what you mean?

Here is a Support file to start. I'll try the other actions and see.