I have other USB C devices, which work fine, I don't think I have any other Thunderbolt (3? 4?) devices. Everything I plug into these ports (audio un...

@softraid-support - It is indeed a thunderbolt 3 cable

@softraid-support I made you a quick 1 minute video to clarify what's going on:

@softraid-support I'll try again. We can with total confidence exclude the possibility that this is cable or hardware issue because:1. Other drives...

@softraid-support I did indeed run the SoftRAID uninstall all components. Restarted, and re-installed - and I'm not joking here - about 20 diff...