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Thunder Bay 12 Tb Enclosure - RAID 5

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jhurlbut

(@jhurlbut)

Active Member Customer

I have a Thunder Bay 12 Tb Thunderbolt 3 Enclosure formatted as HFS+ and in a RAID 5 Configuration.

I bought this mostly because my iMac Pro only has a 1Tb Drive so I need to move files off my Mac to the ThunderBay as I run out of disk space. Whenever I try to copy an entire folder I get the error:

"You can't copy "Icon?" because it has the same name as another item on the destination volume, and that volume doesn't distinguish between upper- and lowercase letters in filenames."

If I copy each file individually from the source folder to the destination folder, that all works. It's only when I try to copy an entire folder or a group of folders that I get this error. It copies some of the files, but not all of them, so it's a pain to go back and figure out which files copied and which did not.

Is there another format I should be using for the Array? Also I assume this means I'll need to pull everything off the Thunder Bay Enclosure, reformat it, and then move everything back?

Any help is greatly appreciated.

Thank you in advance!

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Topic starter Posted : 22/12/2021 2:27 pm

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format

SoftRAID Support

(@softraid-support)

Member Admin

Is your source volume case sensitive? (like a Time Machine volume?)

If so, backup/erase your Thunderbay with Disk Utility, as Case Sensitive. that could be the issue.

You can also try using Carbon Copy Cloner and see if that works. it has a great free trial period.

ReplyQuote

Posted : 22/12/2021 3:02 pm

jhurlbut

(@jhurlbut)

Active Member Customer

@softraid-support My source volume is just my Macintosh HD that shipped with my Mac. I'm not using Time Machine. I use a 3rd party service to backup my Mac.

How would I check to see if my Source HD is Case Sensitive?

Thanks!

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Topic starter Posted : 22/12/2021 4:13 pm

jhurlbut

(@jhurlbut)

Active Member Customer

My source Volume is formatted as APFS

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Topic starter Posted : 22/12/2021 4:14 pm

jhurlbut

(@jhurlbut)

Active Member Customer

I looked in Disk Utility and it says my Macintosh HD is not case sensitive.

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Topic starter Posted : 22/12/2021 4:16 pm

jhurlbut

(@jhurlbut)

Active Member Customer

Also Thunder Bay shows as Not Case Sensitive.

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Topic starter Posted : 22/12/2021 4:18 pm

SoftRAID Support

(@softraid-support)

Member Admin

@jhurlbut

Try Carbon Copy Cloner and see if that works.

ReplyQuote

Posted : 22/12/2021 5:52 pm

jhurlbut

(@jhurlbut)

Active Member Customer

@softraid-support

OK I figured it out!!!

The files I was trying to move to the Thunder Bay drive were from Google Drive. The folders I was trying to move were SHARED folders and as such Google Drive modified the icon of the folder to be a folder with a little person icon. That created the icon? file in each of those folders. When I turned off sharing for each of those folders, the icon? file was deleted, the folder icon reverted back to a normal folder icon and subsequently I could copy the files without issue. What a pain in the butt. Anyway, thank you for all your help!

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Topic starter Posted : 27/12/2021 5:26 pm

SoftRAID Support

(@softraid-support)

Member Admin

@jhurlbut

Thanks, I would not have figured that out!

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Posted : 27/12/2021 10:26 pm