6.0.4 RAID won't mo...
 
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6.0.4 RAID won't mount

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(@majortom67)
Eminent Member

@angryghandi

Nothing here. My driver is loaded but my RAIDs dont' work in USB3 boxes. I have a different problem than yours.

Thanks

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Posted : 24/05/2021 5:21 am
(@softraid-support)
Member Admin

@majortom67

On the same system the volume mounts with Thunderbolt, but not with USB?
Can you attach a support file where it is not working with USB? (If you did earlier, please reattach, this is a long thread)

 

thanks

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Posted : 24/05/2021 11:03 am
(@majortom67)
Eminent Member

@softraid-support

I believe it’s better I check the usb functionality on my iMac. What I’m going to the beside more than one nvram/pram reset is also disconnect all cables (power connector included) from the iMac and the raid box for at least one night and see what happens. Sometimes this solves many problems.

Thanks

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Posted : 24/05/2021 11:36 am
(@softraid-support)
Member Admin

@majortom67

If you run SoftRAID and the disks show up on the left, then SoftRAID should support those disks.

If the disks are not appearing on the left, then it is a hardware issue.

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Posted : 24/05/2021 1:15 pm
(@softraid-support)
Member Admin

@52bhamp

There is a problem with either the driver or Monitor installed files, is my guess. (perhaps ownerships)

What if you manually remove the main driver file and restart. Can you run the SoftRAID application?

Run these commands one at a time in the terminal.app: (copy/paste them in)

sudo rm -r /Library/Extensions/SoftRAID.kext
sudo touch /Library/Extensions
sudo rm -r /Library/Application\ Support/SoftRAID

sudo kmutil clear-staging
sudo kextcache -i /

 

restart and launch SoftRAID

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Posted : 24/05/2021 1:19 pm
(@majortom67)
Eminent Member

@softraid-support

 

As I already said I can see them and initialize and add to raid but nothing else happens. They don’t mount on the desktop if connected via usb3. But only sr has problems with usb3. All other peripherals work.

Thanks

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Posted : 24/05/2021 1:39 pm
(@softraid-support)
Member Admin

@majortom67

Send me a SoftRAID tech support file in this configuration

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Posted : 24/05/2021 3:05 pm
(@djcaustin)
Active Member

Well, I just did the OS 11.4 update and the drives mounted!

Just in case it's helpful I've attached a support file.

Thanks for all your hard work!

 

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Posted : 24/05/2021 3:05 pm
(@softraid-support)
Member Admin

@52bhamp

I expected it not to work after a restart. This gets you going until we can figure out why Big Sur does not auto load the driver, which is clearly "approved" for loading.

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Posted : 24/05/2021 3:06 pm
(@softraid-support)
Member Admin

@djcaustin

I was led to believe that 11.4 fixed some driver bugs, perhaps that is the actual case. Would be great news. Lets see if there is confirmation.

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Posted : 24/05/2021 3:11 pm
DJCAustin liked
(@arras68)
New Member

@softraid-support

I can confirm the steps you listed below fixed the problem for me. The problem itself only arose for me with the MacOS 11.4 update this morning.  Removing and reinstalling the driver seems to do the trick.

Posted by: @softraid-support

Run these commands one at a time in the terminal.app: (copy/paste them in)

sudo rm -r /Library/Extensions/SoftRAID.kext
sudo touch /Library/Extensions
sudo rm -r /Library/Application\ Support/SoftRAID

sudo kmutil clear-staging
sudo kextcache -i /

restart and launch SoftRAID

 

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Posted : 24/05/2021 3:50 pm
(@allenat)
Active Member

@softraid-support

So far, upgrading to 11.4 is confirmed as "working" for me.  Once upgrading to BigSur 11.4, the my softraid drive mounts normally.  Even tested a reboot, and it mounts every time.   I will pass along any changes if any occur.  

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Posted : 24/05/2021 7:23 pm
(@sirhydra)
New Member
Posted by: @majortom67

Similar problem here since 11.3.1: disks are not loaded. Uninstalled and reinstalled SR several times but no request fir allowing OWC’s extension although Softraid’s 6.0.4 kext is in staged extensions folder.

Same. I have updated to Big Sur 11.4 and now everything works fine!

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Posted : 25/05/2021 6:56 am
(@allenat)
Active Member

@softraid-support

Spoke too soon.

Looks like a softraid update was pushed out this morning, and despite my better judgement, I upgraded.   This caused the non-mounting issue to come back.   

Unfortunately, whatever happened in this upgrade has not only broke this for the 6.0.5 version, the issue now persists when downgrading back to 6.0.4.   I am now back to running "sudo kextload -v /Library/Extensions/SoftRAID.kext" to get the system to mount the drive.  

I rebooted several times yesterday before the upgrade push and no issues.  Even installed updated drivers for my Shuttle pro v2, and had several reboots.  Everything was working great.

Then the update came...

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Posted : 25/05/2021 10:10 am
(@majortom67)
Eminent Member

Solved with 10.4. See other post.

Thanks

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Posted : 25/05/2021 11:21 am
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