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Unmounted Drive

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(@jamesmartin933)
Posts: 1
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Support - I have had a OWC 4 bay drive (new) that has been working great for 3 weeks and then today, it suddenly becomes unmountable.   Tried uninstalling Softraid, reintalled drivers, Even tried a second mac with a fresh install of softraid.   Same result and no mount.  You can see all 4 drives in the interface, and when it tries to mount, you can see the volume size for a split second, then is says it is unmountable.   Also removed (1) drive temporarily and it recognizes it as an unstable volume; plug it back in and it's happy, just won't mount.  What should I try?  System is a new iMac running Ventura 13.2.  Thanks.  

 
Posted : 26/01/2023 9:27 pm
(@softraid-support)
Posts: 9200
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@jamesmartin933

Please attach a SoftRAID tech support file.
Its possible the directory is damaged, you can tell in SoftRAID if an unmountable volume has a 'disk identifier", meaning SoftRAID is publishing to volume to be mounted, but MacOS cannot mount it.

 
Posted : 27/01/2023 11:30 am
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