I just got an M1 Mac Mini and a ThunderBay 4. Its a pretty clean setup with virtually nothing installed on it. After installing SoftRaid it crashes a LOT. I've been working with SoftRaid support on trying to diagnose the problem, but progress is very slow.
Things verified:
- M1 Mac Mini, BigSur 11.6
- SoftRAID 6.1
- ThunderBay 4 with 4 older WD Red Drives in good working condition
- Startup Security has "Reduced Security" enabled and "Allow user management of kernel extensions from identified developers" checked.
- Full disk access has been granted to both "SoftRAID 6.1" and "SoftRAID_Monitor"
The latest .supt file after crash is attached. (I've generated many after each crash..)
Also the crash report is listed at the bottom as well.
The last thing the tech support requested was that I downgrade from 6.1 to 6.0.5. I cannot find it. Support followed up and said I could find it here: https://www.softraid.com/support/download-latest-version/ - but I only see the latest 6.1 or previous 5.x versions. Can anyone point me to where I can get 6.0.5. A google search only reveals one third party site I could download from, but that is not something I generally do.
Other details:
- I have uninstalled SoftRAID and created a Volume in both RAID 0 and RAID 10 using DiskUtil with no stability issues. (The latter, I did a full 2TB copy to the drive and then worked on the files on that volume - Apple Photos and Music.). So I don't think stability is with the drives or enclosure. Regardless, problems with drives or the enclosure should not cause the whole system to crash.
- With this setup, the only thing I did observe is the ThunderBay does into periodic cycles of sleep to awake every 5-10 seconds. Very annoying to listen to and probably hard on the enclosure and the drives themselves. Is this a separate issue?
- With SoftRAID installed, I manage to create a RAID 5 volume. Sometimes I even manage to copy over my 2TB of data (sometimes not). Either way it becomes so unstable, I have to unplug the drive to keep from crashing on log in.
I have spent over a week back and forth with tech support trying to resolve this issue. At this point, unless there are some major revelations soon, I think I will have to request a refund for SoftRAID.. and hopefully resolve the sleep/wake cycling so that I can at least keep the enclosure and use DiskUtil's software RAID.
Crash report.
My guess is this only happens with RAID 4 and RAID 5. If you create a RAID 0 volume for instance, I assume no problem?
the crash is the Thunderbolt controller crashing. I have a dozen users with a problem like this, we are purchasing a user system to be able to get a failing system in house, but it is a week away at least from completing the transaction.
Can you also try with a "clean install"? (create a new volume in your startup disk with Disk Utility and install Big Sur into it, boot into recovery mode (tap, then hold the power key on M1), and reinstall macOS, then point it to the new volume.
I suspect it will not have this crash, but if you are willing to try this and let me know?
So far, I do not know the cause, but it is not any third party issue, as I have seen crashing systems with nothing installed. It is a frustrating bug, which is why we arranged to purchase a users system, so we can bring it to Apple engineering directly to work with them on this.
@softraid-support, thank you for following up. Since I'm going to have to trash the data that I've already copied anyway, I'm willing to reinstall SoftRaid and try testing it with the RAID 0 volume. I've been vacillating between RAID 0 and 5 anyway.
In my support e-mail chain, support recommended falling back to 6.0.5. Is there any realistic hope that will work? If so, where can I find it. Support pointed me to the download page https://www.softraid.com/support/download-latest-version/ but I can only find the LATEST version 6.1 and not 6.0.5. Maybe I'm blind.
If RAID 0 works without crashes, and there is hope that SoftRAID will get fixed at some point in the future, I'll keep SoftRAID and run in RAID 0. I'd love to try as you suggest and reinstall the OS, but I just don't have the time. I've already spent about a week (in my evenings) to try to resolve this issue.
PS I tested RAID 10 with diskutil and it worked flawlessly - a bit slower than 0 and 5, but it was hard to lose have my storage capacity. What concerned me was that when I pulled a drive to test failure, I got no alerts.. This is where I think SoftRAID may excel - active monitoring and alerting.
PPS. I do appreciate that challenge SoftRaid developers must be facing. This sounds like a very difficult problem and they are not completely in control of the situation given the dependencies on the underlying OS. Still, its a tough pill for a customer to swallow - paying $100 for something that isn't just buggy, but catastrophic to their whole system. I've looked around a lot for alternatives and there are no great ones (best I can find is DiskUtil + some smart disk monitoring software - which pales in comparison). I DO hope you resolve.
We have had a few users who created a clean install second volume, which does not panic, so this bug clearly has some component in the operating system. We are buying a crashing system to try to figure this out and bring it to Apple engineering if necessary.
RAID 0 does not seem to be affected by this problem.
6.0.5 will not help, we can get it to users, but the version of SoftRAID does not matter.
Hope this helps.
@softraid-support, it DOES help. Thank you. I have reinstalled 6.1, setup RAID 0 on 3 of my 4 disks. (The other disk, also initialized by SoftRaid (hopefully for active monitoring), I will use for local snapshots / scratch.)
3 more hours and my copy should complete. If it appears stable, I'll work with this and hope SoftRaid and Apple can get to the bottom of it.
@softraid-support, I see SoftRAID 6.2 has been released and from the release notes it appears to address a number of issues including the OS crashes when using RAID 5.
My RAID 0 experiment was a partial success. SoftRAID appeared stable in this configuration and then it reported a failed drive. (Not trusting it, given the stability issues experienced, I rebuilt with DiskUtil RAID. The same disk failure appeared confirming it.). I just put in brand new drives (4 x Seagate IronWolf 4TB NAS) and am running SoftRAID's certify on them.
Given the 6.2 release, is it safe to use RAID 5 now?
I believe so. The biggest issue is the M1 users who get kernel panics connecting the enclosure with RAID 5.
I am convinced this is a macOS issue. I just received a customer enclosure that was crashing his system 100% of the time and there were no crashes on two machines in my office, with both Monterey and Big Sur. this kind of confirms this is an OS issue.
Also, other users have reported a clean install fixed their panics.
We are waiting for a ordered custom configuration to show up, so we can replace a customers and get their system in and figure out what is causing the panics. It may take another week, as the system they have has "all" the extras and there was a wait for it in the Apple store.
I see.. so are the fixes mentioned in 6.2 in this regard merely catches to yet-to-be-explained exceptions to avoid the kernel panic?
The release notes mention issues with RAID 5 and 64 KB unit size. I seem to recall SoftRAID recommending a 64 KB size when I setup RAID 5.
New features in version 6.2:
• Adds support for macOS 12 Monterey.
• Adds support for creating and mounting RAID 4 and 5 volumes using a stripe unit size of 64 KB.
Bugs fixed in version 6.2:
• Fixes a bug which prevented the SoftRAID application from displaying the UUID of volumes.
• Removes preference for manually loading the driver. The driver is now manually loaded anytime a Mac is running macOS 11.
• Fixes a kernel panic bug in the SoftRAID driver which occurs when a RAID 4 or 5 volume, which uses a stripe unit size of 64 KB is attached to a Mac.
We did add 64k support for RAID 5, but that will be for Windows. It has no performance benefit on a Mac.
I would not use it. There are still some issues, we are maturing this ability. You may never encounter a problem, but there is no reason to use 64k on a Mac yet. Once SoftRAID Windows supporting 5 is released, then this ability supports cross platform compatibility with great performance on both platforms.
@softraid-support with SoftRAID 6.2, I've been running without crashes a very active RAID5 configuration for five days now. I used the default 16k chunk size recommended. 6.2 seems to have fixed the problem for me or at least trapped whatever condition was causing the whole OS to crash. I hope it remains stable. Access to the RAID5 volume has been fast and this setup makes my ThunderBay 4 a ideal storage solution for me. I hate that it took several weeks to get here, but I hope this will be the end of the stability issues.
Where is the best place to watch for any updates on M1 compatibility / issues? There is here: https://www.softraid.com/support/important-notices/, but 6.2 has not been announced there yet.
Is there a time when SoftRAID can recommend upgrading to Monterey?
@softraid-support I may have spoken too soon about 6.2. After 5+ days of uptime and fairly active use of the volume, I had another kernel panic. I had 2 more kernel panics on restart. I had to unplug the ThunderBay4 to login without a panic. After waiting a bit, I plugged the ThunderBay4 back in and it seems to be OK now..
If it helps, I'm attaching the latest supt file and the kernel panic text...
panic(cpu 0 caller 0xfffffe001bde9798): "dart-apciec0 (0xfffffe23332a8000): DART(DART) error: SID 2 write protect exception on write with DVA 0x84000 (TTBR 0 SEG 0 PTE 0x21) ERROR_STATUS 0x82000488 TIME 0xb7028587d TTE 0xb0b5a7f8001 AXI_ID 0)" Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 20G165 Kernel version: Darwin Kernel Version 20.6.0: Mon Aug 30 06:12:20 PDT 2021; root:xnu-7195.141.6~3/RELEASE_ARM64_T8101 Fileset Kernelcache UUID: 6304A06696A657F4CF48CC569B129642 Kernel UUID: DA16DC13-5845-3638-9BB4-B14F9AC08E55 iBoot version: iBoot-6723.140.2 secure boot?: YES Paniclog version: 13 KernelCache slide: 0x0000000012c18000 KernelCache base: 0xfffffe0019c1c000 Kernel slide: 0x0000000013760000 Kernel text base: 0xfffffe001a764000 Kernel text exec base: 0xfffffe001a830000 mach_absolute_time: 0x47b8ec5f Epoch Time: sec usec Boot : 0x6180a294 0x000e347a Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x6180a2c0 0x00023dda CORE 0 recently retired instr at 0xfffffe001a9a1688 CORE 1 recently retired instr at 0xfffffe001a9a2d50 CORE 2 recently retired instr at 0xfffffe001a9a2d50 CORE 3 recently retired instr at 0xfffffe001a9a2d50 CORE 4 recently retired instr at 0xfffffe001a9a2d54 CORE 5 recently retired instr at 0xfffffe001a9a2d54 CORE 6 recently retired instr at 0xfffffe001a9a2d54 CORE 7 recently retired instr at 0xfffffe001a9a2d54 CORE 0 PVH locks held: None CORE 1 PVH locks held: None CORE 2 PVH locks held: None CORE 3 PVH locks held: None CORE 4 PVH locks held: None CORE 5 PVH locks held: None CORE 6 PVH locks held: None CORE 7 PVH locks held: None CORE 0 is the one that panicked. Check the full backtrace for details. CORE 1: PC=0xfffffe001a871404, LR=0xfffffe001a8741b4, FP=0xfffffe307b8c3e50 CORE 2: PC=0x0000000180b4f228, LR=0x0000000183683880, FP=0x000000016f931680 CORE 3: PC=0xfffffe001d5d51a0, LR=0xfffffe001d5d5130, FP=0xfffffe4020de3cd0 CORE 4: PC=0x0000000108f90bf8, LR=0x0000000108f90b58, FP=0x000000016d19c5d0 CORE 5: PC=0x0000000108823abc, LR=0x0000000108823818, FP=0x000000016d5076e0 CORE 6: PC=0x000000010585aa24, LR=0x00000001064b7950, FP=0x000000016ced1d40 CORE 7: PC=0x0000000180a674a0, LR=0x000000018a70d4bc, FP=0x000000016e306c50 Panicked task 0xfffffe16706c6880: 19708 pages, 14 threads: pid 832: com.apple.WebKit Panicked thread: 0xfffffe166c248000, backtrace: 0xfffffe3029977550, tid: 7571 lr: 0xfffffe001a87eb44 fp: 0xfffffe30299775c0 lr: 0xfffffe001a87e928 fp: 0xfffffe3029977630 lr: 0xfffffe001a9a81ac fp: 0xfffffe3029977650 lr: 0xfffffe001a999658 fp: 0xfffffe3029977700 lr: 0xfffffe001a8377e8 fp: 0xfffffe3029977710 lr: 0xfffffe001a87e5b8 fp: 0xfffffe3029977aa0 lr: 0xfffffe001a87e5b8 fp: 0xfffffe3029977b10 lr: 0xfffffe001b030e74 fp: 0xfffffe3029977b30 lr: 0xfffffe001bde9798 fp: 0xfffffe3029977da0 lr: 0xfffffe001bde9270 fp: 0xfffffe3029977e30 lr: 0xfffffe001bde8a5c fp: 0xfffffe3029977ee0 lr: 0xfffffe001af5e7dc fp: 0xfffffe3029977f20 lr: 0xfffffe001b9968c8 fp: 0xfffffe3029977fb0 lr: 0xfffffe001af852fc fp: 0xfffffe3029977fc0 lr: 0xfffffe001a99c12c fp: 0xfffffe3029977fe0 lr: 0xfffffe001a83785c fp: 0xfffffe3029977ff0 Kernel Extensions in backtrace: com.apple.driver.AppleT8020DART(1.0)[57959A84-EE05-386C-8090-9AEC679E8DE0]@0xfffffe001bde4000->0xfffffe001bdebfff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[A2AC41B1-D345-38ED-8143-F0219A85BD29]@0xfffffe001b18c000->0xfffffe001b1dbfff dependency: com.apple.driver.IODARTFamily(1)[03743318-E6EF-3681-9D81-9DD070E39745]@0xfffffe001c8c0000->0xfffffe001c8d3fff com.apple.driver.AppleInterruptController(1.0d1)[ADA8AD57-0935-353F-9E3A-3D447DE1C729]@0xfffffe001b994000->0xfffffe001b997fff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[A2AC41B1-D345-38ED-8143-F0219A85BD29]@0xfffffe001b18c000->0xfffffe001b1dbfff last started kext at 824525218: com.apple.filesystems.autofs 3.0 (addr 0xfffffe001a6dc000, size 16384) loaded kexts: com.softraid.driver.SoftRAID 6.2 com.apple.filesystems.autofs 3.0 com.apple.fileutil 20.036.15 com.apple.driver.AppleBluetoothMultitouch 99 com.apple.iokit.IOBluetoothSerialManager 8.0.5d7 com.apple.driver.AppleAHCIPort 346.100.2 com.apple.driver.AppleBiometricServices 1 com.apple.iokit.SCSITaskUserClient 436.140.1 com.apple.driver.AppleUSBODD 511.141.1 com.apple.driver.BCMWLANFirmware4378.Hashstore 1 com.apple.driver.AppleAOPVoiceTrigger 11.5 com.apple.driver.AppleThunderboltIP 4.0.3 com.apple.iokit.AppleBCM5701Ethernet 11.0.0 com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0 com.apple.driver.DiskImages.UDIFDiskImage 493.0.0 com.apple.driver.DiskImages.RAMBackingStore 493.0.0 com.apple.driver.DiskImages.FileBackingStore 493.0.0 com.apple.driver.CoreKDL 1 com.apple.driver.SEPHibernation 1 com.apple.filesystems.apfs 1677.141.2 com.apple.driver.AppleUSBDeviceNCM 5.0.0 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.driver.AppleSmartIO2 1 com.apple.nke.l2tp 1.9 com.apple.filesystems.tmpfs 1 com.apple.driver.ApplePMP 1 com.apple.driver.ApplePMPFirmware 1 com.apple.IOTextEncryptionFamily 1.0.0 com.apple.filesystems.hfs.kext 556.100.11 com.apple.security.BootPolicy 1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleEmbeddedSimpleSPINORFlasher 1 com.apple.driver.AppleTAS5770LAmp 442.26 com.apple.driver.AppleCS42L83Audio 442.26 com.apple.driver.AppleSPMIPMU 1.0.1 com.apple.driver.AppleT8020SOCTuner 1 com.apple.driver.AppleT8103CLPCv3 1 com.apple.AGXG13G 173.28.7 com.apple.driver.AppleAVD 385 com.apple.driver.AppleAVE2 401.73.4 com.apple.driver.AppleJPEGDriver 4.6.0 com.apple.driver.AppleMobileDispH13G-DCP 140.0 com.apple.driver.usb.AppleUSBHostT8103 1 com.apple.driver.AudioDMAController-T8103 1.60.5 com.apple.driver.AppleSPIMC 1 com.apple.driver.AppleS5L8960XNCO 1 com.apple.driver.AppleT8103PMGR 1 com.apple.driver.AppleS8000AES 1 com.apple.driver.AppleS5L8920XPWM 1.0.0d1 com.apple.driver.AppleS8000DWI 1.0.0d1 com.apple.driver.AppleS5L8960XWatchDogTimer 1 com.apple.driver.AppleInterruptController 1.0.0d1 com.apple.driver.AppleBluetoothModule 1 com.apple.driver.AppleSamsungSerial 1.0.0d1 com.apple.driver.AppleBCMWLANBusInterfacePCIe 1 com.apple.driver.AppleMCDP29XXUpdateSupport 1 com.apple.driver.AppleT8020DART 1 com.apple.driver.AppleS5L8940XI2C 1.0.0d2 com.apple.driver.AppleT8101 1 com.apple.driver.AppleM68Buttons 1.0.0d1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.usb.AppleUSBUserHCI 1 com.apple.iokit.IOKitRegistryCompatibility 1 com.apple.iokit.EndpointSecurity 1 com.apple.driver.AppleDiskImages2 1 com.apple.AppleSystemPolicy 2.0.0 com.apple.nke.applicationfirewall 311 com.apple.kec.InvalidateHmac 1 com.apple.kext.triggers 1.0 com.apple.driver.AppleMultitouchDriver 4440.3 com.apple.driver.AppleInputDeviceSupport 4400.35 com.apple.driver.AppleBluetoothHIDKeyboard 224 com.apple.driver.IOBluetoothHIDDriver 8.0.5d7 com.apple.driver.AppleHIDKeyboard 224 com.apple.iokit.IOAVBFamily 940.4 com.apple.plugin.IOgPTPPlugin 985.2 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.iokit.IOAHCIBlockStorage 332 com.apple.iokit.IOAHCIFamily 294.100.1 com.apple.driver.AppleMesaSEPDriver 100.99 com.apple.iokit.IOBiometricFamily 1 com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1 com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.iokit.IOSCSIMultimediaCommandsDevice 436.140.1 com.apple.iokit.IOBDStorageFamily 1.8 com.apple.iokit.IODVDStorageFamily 1.8 com.apple.iokit.IOCDStorageFamily 1.8 com.apple.driver.usb.cdc 5.0.0 com.apple.driver.AppleUSBAudio 405.39 com.apple.iokit.IOAudioFamily 300.6.1 com.apple.vecLib.kext 1.2.0 com.apple.driver.AppleAOPAudio 16.2 com.apple.driver.IOBluetoothHostControllerPCIeTransport 8.0.5d7 com.apple.iokit.IOBluetoothHostControllerTransport 8.0.5d7 com.apple.driver.AppleConvergedIPCOLYBTControl 1 com.apple.driver.AppleConvergedPCI 1 com.apple.driver.usb.AppleEmbeddedUSBXHCIPCI 1 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.AppleEmbeddedUSB 1 com.apple.driver.AppleBluetoothDebug 1 com.apple.driver.DiskImages.KernelBacked 493.0.0 com.apple.driver.AppleSEPHDCPManager 1.0.1 com.apple.driver.AppleTrustedAccessory 1 com.apple.iokit.AppleSEPGenericTransfer 1 com.apple.driver.AppleXsanScheme 3 com.apple.driver.usb.networking 5.0.0 com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1 com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4 com.apple.driver.AppleThunderboltDPInAdapter 8.1.4 com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4 com.apple.driver.AppleBTM 1.0.1 com.apple.driver.AppleDCPDPTXProxy 1.0.0 com.apple.driver.DCPDPFamilyProxy 1 com.apple.nke.ppp 1.9 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0 com.apple.driver.AppleNANDConfigAccess 1.0.0 com.apple.driver.AppleBSDKextStarter 3 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleSPU 1 com.apple.AGXFirmwareKextG13GRTBuddy 173.28.7 com.apple.AGXFirmwareKextRTBuddy64 173.28.7 com.apple.driver.AppleCSEmbeddedAudio 442.26 com.apple.driver.AppleEmbeddedAudio 442.26 com.apple.iokit.AppleARMIISAudio 80.34.1 com.apple.driver.AppleHPM 3.4.4 com.apple.driver.AppleStockholmControl 1.0.0 com.apple.driver.AppleDialogPMU 1.0.1 com.apple.driver.ApplePassthroughPPM 3.0 com.apple.driver.AppleMCA2-T8103 540.10 com.apple.iokit.IOGPUFamily 21.11 com.apple.driver.AppleH11ANEInterface 4.76.0 com.apple.driver.DCPAVFamilyProxy 1 com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0 com.apple.driver.AppleDCP 1 com.apple.driver.AppleFirmwareKit 1 com.apple.iokit.IOMobileGraphicsFamily 343.0.0 com.apple.driver.AppleSPMI 1.0.1 com.apple.driver.AppleUSBXDCIARM 1.0 com.apple.driver.AppleUSBXDCI 1.0 com.apple.iokit.IOUSBDeviceFamily 2.0.0 com.apple.driver.usb.AppleUSBXHCIARM 1 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.AppleEmbeddedUSBHost 1 com.apple.driver.usb.AppleUSBHub 1.2 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleT8103TypeCPhy 1 com.apple.driver.AppleSART 1 com.apple.driver.ApplePMGR 1 com.apple.driver.watchdog 1 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.driver.AppleDisplayCrossbar 1.0.0 com.apple.driver.AppleTypeCPhy 1 com.apple.driver.AppleThunderboltNHI 7.2.8 com.apple.driver.AppleT8103PCIeC 1 com.apple.iokit.IOThunderboltFamily 9.3.2 com.apple.driver.ApplePIODMA 1 com.apple.driver.AppleT8103PCIe 1 com.apple.driver.AppleMultiFunctionManager 1 com.apple.driver.AppleEmbeddedPCIE 1 com.apple.driver.AppleBluetoothDebugService 1 com.apple.driver.AppleBCMWLANCore 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com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.RTBuddy 1.0.0 com.apple.driver.AppleEmbeddedTempSensor 1.0.0 com.apple.driver.AppleARMPMU 1.0 com.apple.iokit.IOAccessoryManager 1.0.0 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.4 com.apple.iokit.IOSerialFamily 11 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.AppleA7IOP 1.0.2 com.apple.driver.IOSlaveProcessor 1 com.apple.driver.AppleBiometricSensor 2 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.AUC 1.0 com.apple.iokit.IOAVFamily 1.0.0 com.apple.iokit.IOHDCPFamily 1.0.0 com.apple.iokit.IOCECFamily 1 com.apple.iokit.IOAudio2Family 1.0 com.apple.driver.AppleEmbeddedAudioLibs 1.17 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Can you disable Spotlight on this volume (System Preferences/Spotlight, create an exemption for this volume, restart)
In your system log, there are tons of file system errors/indexing it appears, and the panic seems to be in Thunderbolt, so possibly the file system.
Its worth a try.
Kernel Extensions in backtrace:
com.apple.driver.AppleT8020DART(1.0)[57959A84-EE05-386C-8090-9AEC679E8DE0]@0xfffffe001bde4000->0xfffffe001bdebfff
dependency: com.apple.driver.AppleARMPlatform(1.0.2)[A2AC41B1-D345-38ED-8143-F0219A85BD29]@0xfffffe001b18c000->0xfffffe001b1dbfff
dependency: com.apple.driver.IODARTFamily(1)[03743318-E6EF-3681-9D81-9DD070E39745]@0xfffffe001c8c0000->0xfffffe001c8d3fff
com.apple.driver.AppleInterruptController(1.0d1)[ADA8AD57-0935-353F-9E3A-3D447DE1C729]@0xfffffe001b994000->0xfffffe001b997fff
dependency: com.apple.driver.AppleARMPlatform(1.0.2)[A2AC41B1-D345-38ED-8143-F0219A85BD29]@0xfffffe001b18c000->0xfffffe001b1dbfff
@softraid-support, I added thunder bay to the indexing exclusion list around the time that you shared this with me. I cannot recall if I actually rebooted to test it at that time.
Attached screenshot of spotlight exclusion:
Regardless, I had the need to reboot earlier this week and it crashed within seconds of seeing the TB4 and mounting it. The trick of unplugging it while booting and then plugging it in after logging in did NOT work as it had in the past either. See what I *believe* to be the latest logs from kernel panic pasted at the bottom.
Anyway, I gave up on it due to work demands and just came back to it today. I left the Mac running with TB4 unplugged and me logged in. On a whim, when I was logged in, I plugged TB4 in. It did not crash this time and seems to be working fine.
Note, that in one of my tests, I unplugged everything but the Thunderbay4 and the monitor (HDMI) - there were no other third party hubs or devices in the mix. It still crashed.
I'm on BigSur now. Is there any reason to believe SoftRaid and Mac would be happier together on Monterey? I usually wait 4-6 months before I move to the next major OS version. Is SoftRaid and Apple any closer to resolving these remaining stability issues?
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Panic logs:
panic(cpu 0 caller 0xfffffe002a29d798): "dart-apciec0 (0xfffffe2333118000): DART(DART) error: SID 2 write protect exception on write with DVA 0x84000 (TTBR 0 SEG 0 PTE 0x21) ERROR_STATUS 0x82000488 TIME 0x18e7b0a8ef TTE 0xb0b92ae8001 AXI_ID 0)" Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 20G224 Kernel version: Darwin Kernel Version 20.6.0: Tue Oct 12 18:33:38 PDT 2021; root:xnu-7195.141.8~1/RELEASE_ARM64_T8101 Fileset Kernelcache UUID: 7A1E19C3BD2E672ECC95B2E07DE64AB9 Kernel UUID: 82F60A1C-FFF6-372C-AB3B-504C39BF090E iBoot version: iBoot-6723.140.2 secure boot?: YES Paniclog version: 13 KernelCache slide: 0x00000000210cc000 KernelCache base: 0xfffffe00280d0000 Kernel slide: 0x0000000021c14000 Kernel text base: 0xfffffe0028c18000 Kernel text exec base: 0xfffffe0028ce4000 mach_absolute_time: 0x990bc66c Epoch Time: sec usec Boot : 0x619b2505 0x000a007f Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x619b256b 0x00020584 CORE 0 recently retired instr at 0xfffffe0028e554a4 CORE 1 recently retired instr at 0xfffffe0028e56b6c CORE 2 recently retired instr at 0xfffffe0028e56b6c CORE 3 recently retired instr at 0xfffffe0028e56b6c CORE 4 recently retired instr at 0xfffffe0028e56b70 CORE 5 recently retired instr at 0xfffffe0028e56b70 CORE 6 recently retired instr at 0xfffffe0028e56b70 CORE 7 recently retired instr at 0xfffffe0028e56b70 CORE 0 PVH locks held: None CORE 1 PVH locks held: None CORE 2 PVH locks held: None CORE 3 PVH locks held: None CORE 4 PVH locks held: None CORE 5 PVH locks held: None CORE 6 PVH locks held: None CORE 7 PVH locks held: None CORE 0 is the one that panicked. Check the full backtrace for details. CORE 1: PC=0x000000019ef6b404, LR=0x000000019ef6b1f4, FP=0x000000016d7d4b50 CORE 2: PC=0xfffffe00293421e0, LR=0xfffffe0029428ad4, FP=0xfffffe30a946bcd0 CORE 3: PC=0x00000001030d2250, LR=0x00000001030d224c, FP=0x000000016d200aa0 CORE 4: PC=0xfffffe0028d5d864, LR=0xfffffe0028d5d85c, FP=0xfffffe402881bee0 CORE 5: PC=0xfffffe0028d5d864, LR=0xfffffe0028d5d85c, FP=0xfffffe4028a2bee0 CORE 6: PC=0xfffffe0028d5d864, LR=0xfffffe0028d5d85c, FP=0xfffffe4020ab3ee0 CORE 7: PC=0xfffffe0029c03720, LR=0xfffffe0029c035d8, FP=0xfffffe3083fdb240 Panicked task 0xfffffe1666c64688: 34370 pages, 496 threads: pid 0: kernel_task Panicked thread: 0xfffffe166708f300, backtrace: 0xfffffe3029a67550, tid: 1439 lr: 0xfffffe0028d32960 fp: 0xfffffe3029a675c0 lr: 0xfffffe0028d32744 fp: 0xfffffe3029a67630 lr: 0xfffffe0028e5bfc8 fp: 0xfffffe3029a67650 lr: 0xfffffe0028e4d474 fp: 0xfffffe3029a67700 lr: 0xfffffe0028ceb7e8 fp: 0xfffffe3029a67710 lr: 0xfffffe0028d323d4 fp: 0xfffffe3029a67aa0 lr: 0xfffffe0028d323d4 fp: 0xfffffe3029a67b10 lr: 0xfffffe00294e4c90 fp: 0xfffffe3029a67b30 lr: 0xfffffe002a29d798 fp: 0xfffffe3029a67da0 lr: 0xfffffe002a29d270 fp: 0xfffffe3029a67e30 lr: 0xfffffe002a29ca5c fp: 0xfffffe3029a67ee0 lr: 0xfffffe00294125f8 fp: 0xfffffe3029a67f20 lr: 0xfffffe0029e4a8c8 fp: 0xfffffe3029a67fb0 lr: 0xfffffe0029439118 fp: 0xfffffe3029a67fc0 lr: 0xfffffe0028e4ff48 fp: 0xfffffe3029a67fe0 lr: 0xfffffe0028ceb85c fp: 0xfffffe3029a67ff0 lr: 0xfffffe002a5e6844 fp: 0xfffffe402888bca0 lr: 0xfffffe002a5e5a4c fp: 0xfffffe402888bcd0 lr: 0xfffffe002b64cbdc fp: 0xfffffe402888bd00 lr: 0xfffffe002b6373a4 fp: 0xfffffe402888be30 lr: 0xfffffe002940d800 fp: 0xfffffe402888be80 lr: 0xfffffe002940987c fp: 0xfffffe402888bec0 lr: 0xfffffe002940a60c fp: 0xfffffe402888bf00 lr: 0xfffffe0028cf4c38 fp: 0x0000000000000000 Kernel Extensions in backtrace: com.apple.driver.usb.AppleUSBCommon(1.0)[5AAF9BF3-3F30-3475-8FEC-957BB92B52E8]@0xfffffe002a5e4000->0xfffffe002a5ebfff com.apple.driver.AppleT8020DART(1.0)[4DB1D5EC-78A3-3882-9FBC-358C1E32ECA9]@0xfffffe002a298000->0xfffffe002a29ffff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[69D7B7CB-80C3-3783-8407-5734E4A56E21]@0xfffffe0029640000->0xfffffe002968ffff dependency: com.apple.driver.IODARTFamily(1)[B76830AD-2E68-3CE8-A7B0-3C72D171A308]@0xfffffe002ad74000->0xfffffe002ad87fff com.apple.driver.AppleInterruptController(1.0d1)[849781E8-28EA-32C3-947A-58CE72787526]@0xfffffe0029e48000->0xfffffe0029e4bfff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[69D7B7CB-80C3-3783-8407-5734E4A56E21]@0xfffffe0029640000->0xfffffe002968ffff com.apple.driver.usb.AppleUSBXHCI(1.2)[99FD53E7-7B4E-3CB0-A76E-52A89C3D768D]@0xfffffe002b61c000->0xfffffe002b67ffff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[69D7B7CB-80C3-3783-8407-5734E4A56E21]@0xfffffe0029640000->0xfffffe002968ffff dependency: com.apple.driver.usb.AppleUSBCommon(1.0)[5AAF9BF3-3F30-3475-8FEC-957BB92B52E8]@0xfffffe002a5e4000->0xfffffe002a5ebfff dependency: com.apple.iokit.IOAccessoryManager(1.0.0)[8587DC10-2F47-3196-A4E6-B2E004D8F148]@0xfffffe002ab50000->0xfffffe002abf7fff dependency: com.apple.iokit.IOUSBHostFamily(1.2)[E9F77D8A-5554-3545-AC5A-674AEC5E1F9B]@0xfffffe002b4a8000->0xfffffe002b563fff last started kext at 973276863: com.apple.driver.AppleBluetoothMultitouch 99 (addr 0xfffffe0028320000, size 16384) loaded kexts: com.softraid.driver.SoftRAID 6.2 com.apple.driver.AppleBluetoothMultitouch 99 com.apple.iokit.IOBluetoothSerialManager 8.0.5d7 com.apple.driver.AppleAHCIPort 346.100.2 com.apple.driver.AppleBiometricServices 1 com.apple.driver.CoreKDL 1 com.apple.iokit.SCSITaskUserClient 436.140.1 com.apple.driver.BCMWLANFirmware4378.Hashstore 1 com.apple.driver.AppleAOPVoiceTrigger 11.5 com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0 com.apple.driver.DiskImages.UDIFDiskImage 493.0.0 com.apple.driver.AppleThunderboltIP 4.0.3 com.apple.driver.DiskImages.RAMBackingStore 493.0.0 com.apple.driver.DiskImages.FileBackingStore 493.0.0 com.apple.iokit.AppleBCM5701Ethernet 11.0.0 com.apple.driver.SEPHibernation 1 com.apple.filesystems.apfs 1677.141.2 com.apple.driver.AppleUSBDeviceNCM 5.0.0 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.nke.l2tp 1.9 com.apple.filesystems.tmpfs 1 com.apple.IOTextEncryptionFamily 1.0.0 com.apple.filesystems.hfs.kext 556.100.11 com.apple.security.BootPolicy 1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.driver.AppleSmartIO2 1 com.apple.driver.AppleTAS5770LAmp 442.26 com.apple.driver.ApplePMP 1 com.apple.AppleEmbeddedSimpleSPINORFlasher 1 com.apple.driver.ApplePMPFirmware 1 com.apple.driver.AppleAVE2 401.73.4 com.apple.driver.AppleCS42L83Audio 442.26 com.apple.driver.AppleSPMIPMU 1.0.1 com.apple.driver.AppleT8020SOCTuner 1 com.apple.driver.AppleJPEGDriver 4.6.0 com.apple.driver.AppleAVD 385 com.apple.driver.AppleT8103CLPCv3 1 com.apple.AGXG13G 173.28.7 com.apple.driver.AppleMobileDispH13G-DCP 140.0 com.apple.driver.usb.AppleUSBHostT8103 1 com.apple.driver.AudioDMAController-T8103 1.60.5 com.apple.driver.AppleSPIMC 1 com.apple.driver.AppleS5L8960XNCO 1 com.apple.driver.AppleT8103PMGR 1 com.apple.driver.AppleS8000AES 1 com.apple.driver.AppleS5L8920XPWM 1.0.0d1 com.apple.driver.AppleS8000DWI 1.0.0d1 com.apple.driver.AppleS5L8960XWatchDogTimer 1 com.apple.driver.AppleInterruptController 1.0.0d1 com.apple.driver.AppleBluetoothModule 1 com.apple.driver.AppleSamsungSerial 1.0.0d1 com.apple.driver.AppleBCMWLANBusInterfacePCIe 1 com.apple.driver.AppleMCDP29XXUpdateSupport 1 com.apple.driver.AppleT8020DART 1 com.apple.driver.AppleS5L8940XI2C 1.0.0d2 com.apple.driver.AppleT8101 1 com.apple.driver.AppleM68Buttons 1.0.0d1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.usb.AppleUSBUserHCI 1 com.apple.iokit.IOKitRegistryCompatibility 1 com.apple.iokit.EndpointSecurity 1 com.apple.driver.AppleDiskImages2 1 com.apple.AppleSystemPolicy 2.0.0 com.apple.nke.applicationfirewall 311 com.apple.kec.InvalidateHmac 1 com.apple.driver.AppleMultitouchDriver 4440.3 com.apple.driver.AppleInputDeviceSupport 4400.35 com.apple.driver.AppleBluetoothHIDKeyboard 224 com.apple.driver.IOBluetoothHIDDriver 8.0.5d7 com.apple.driver.AppleHIDKeyboard 224 com.apple.iokit.IOAVBFamily 940.4 com.apple.plugin.IOgPTPPlugin 985.2 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.iokit.IOAHCIBlockStorage 332 com.apple.iokit.IOAHCIFamily 294.100.1 com.apple.driver.AppleMesaSEPDriver 100.99 com.apple.iokit.IOBiometricFamily 1 com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4 com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.driver.usb.cdc 5.0.0 com.apple.driver.AppleUSBAudio 405.39 com.apple.iokit.IOAudioFamily 300.6.1 com.apple.vecLib.kext 1.2.0 com.apple.driver.AppleAOPAudio 16.2 com.apple.driver.IOBluetoothHostControllerPCIeTransport 8.0.5d7 com.apple.iokit.IOBluetoothHostControllerTransport 8.0.5d7 com.apple.driver.DiskImages.KernelBacked 493.0.0 com.apple.driver.usb.AppleEmbeddedUSBXHCIPCI 1 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.AppleEmbeddedUSB 1 com.apple.driver.AppleConvergedIPCOLYBTControl 1 com.apple.driver.AppleConvergedPCI 1 com.apple.driver.AppleBluetoothDebug 1 com.apple.driver.AppleSEPHDCPManager 1.0.1 com.apple.driver.AppleTrustedAccessory 1 com.apple.iokit.AppleSEPGenericTransfer 1 com.apple.driver.AppleXsanScheme 3 com.apple.driver.usb.networking 5.0.0 com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1 com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4 com.apple.driver.AppleThunderboltDPInAdapter 8.1.4 com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4 com.apple.driver.AppleBTM 1.0.1 com.apple.nke.ppp 1.9 com.apple.driver.AppleBSDKextStarter 3 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleDCPDPTXProxy 1.0.0 com.apple.driver.DCPDPFamilyProxy 1 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.AGXFirmwareKextG13GRTBuddy 173.28.7 com.apple.AGXFirmwareKextRTBuddy64 173.28.7 com.apple.driver.AppleSPU 1 com.apple.driver.AppleStockholmControl 1.0.0 com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0 com.apple.driver.AppleNANDConfigAccess 1.0.0 com.apple.driver.AppleCSEmbeddedAudio 442.26 com.apple.driver.AppleEmbeddedAudio 442.26 com.apple.iokit.AppleARMIISAudio 80.34.1 com.apple.driver.ApplePassthroughPPM 3.0 com.apple.driver.AppleDialogPMU 1.0.1 com.apple.driver.AppleHPM 3.4.4 com.apple.driver.AppleMCA2-T8103 540.10 com.apple.driver.AppleH11ANEInterface 4.76.0 com.apple.iokit.IOGPUFamily 21.11 com.apple.driver.DCPAVFamilyProxy 1 com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0 com.apple.driver.AppleDCP 1 com.apple.driver.AppleFirmwareKit 1 com.apple.iokit.IOMobileGraphicsFamily 343.0.0 com.apple.driver.AppleSPMI 1.0.1 com.apple.driver.AppleT8103TypeCPhy 1 com.apple.driver.AppleUSBXDCIARM 1.0 com.apple.driver.AppleUSBXDCI 1.0 com.apple.iokit.IOUSBDeviceFamily 2.0.0 com.apple.driver.usb.AppleUSBXHCIARM 1 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.AppleEmbeddedUSBHost 1 com.apple.driver.usb.AppleUSBHub 1.2 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleSART 1 com.apple.driver.ApplePMGR 1 com.apple.driver.watchdog 1 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.driver.AppleDisplayCrossbar 1.0.0 com.apple.driver.AppleTypeCPhy 1 com.apple.driver.AppleThunderboltNHI 7.2.8 com.apple.driver.AppleT8103PCIeC 1 com.apple.iokit.IOThunderboltFamily 9.3.2 com.apple.driver.ApplePIODMA 1 com.apple.driver.AppleT8103PCIe 1 com.apple.driver.AppleMultiFunctionManager 1 com.apple.driver.AppleEmbeddedPCIE 1 com.apple.driver.AppleBluetoothDebugService 1 com.apple.driver.AppleBCMWLANCore 1.0.0 com.apple.iokit.IO80211FamilyV2 1200.12.2b1 com.apple.driver.IOImageLoader 1.0.0 com.apple.driver.corecapture 1.0.4 com.apple.iokit.IODisplayPortFamily 1.0.0 com.apple.driver.AppleGPIOICController 1.0.2 com.apple.driver.AppleFireStormErrorHandler 1 com.apple.driver.AppleMobileApNonce 1 com.apple.iokit.IOTimeSyncFamily 985.2 com.apple.driver.DiskImages 493.0.0 com.apple.iokit.IOGraphicsFamily 585.2 com.apple.iokit.IOBluetoothFamily 8.0.5d7 com.apple.iokit.IOBluetoothPacketLogger 8.0.5d7 com.apple.driver.FairPlayIOKit 68.7.1 com.apple.iokit.CoreAnalyticsFamily 1 com.apple.driver.AppleSSE 1.0 com.apple.driver.AppleSEPKeyStore 2 com.apple.driver.AppleUSBTDM 511.141.1 com.apple.iokit.IOUSBMassStorageDriver 184.140.2 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOSCSIBlockCommandsDevice 436.140.1 com.apple.iokit.IOSCSIArchitectureModelFamily 436.140.1 com.apple.driver.AppleIPAppender 1.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.RTBuddy 1.0.0 com.apple.driver.AppleEmbeddedTempSensor 1.0.0 com.apple.driver.AppleARMPMU 1.0 com.apple.iokit.IOAccessoryManager 1.0.0 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.4 com.apple.iokit.IOSerialFamily 11 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.AppleA7IOP 1.0.2 com.apple.driver.IOSlaveProcessor 1 com.apple.driver.AppleBiometricSensor 2 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.AUC 1.0 com.apple.iokit.IOAVFamily 1.0.0 com.apple.iokit.IOHDCPFamily 1.0.0 com.apple.iokit.IOCECFamily 1 com.apple.iokit.IOAudio2Family 1.0 com.apple.driver.AppleEmbeddedAudioLibs 1.17 com.apple.driver.AppleFirmwareUpdateKext 1 com.apple.driver.AppleM2ScalerCSCDriver 265.0.0 com.apple.iokit.IOSurface 290.8.1 com.apple.driver.IODARTFamily 1 com.apple.security.quarantine 4 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.kext.CoreTrust 1 com.apple.security.AppleImage4 3.0.0 com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1 com.apple.driver.AppleARMPlatform 1.0.2 com.apple.iokit.IOStorageFamily 2.1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.iokit.IOReportFamily 47 com.apple.kec.pthread 1 com.apple.kec.corecrypto 11.1 com.apple.kec.Libm 1 ** Stackshot Succeeded ** Bytes Traced 347603 (Uncompressed 922336) **
We have some small progress. Can you try the 6.2.1 beta 3?
Best is "uninstall SoftRAID driver" then restart and install the driver.
What I want to see is if this solves your specific issue, or if not another crash log.