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(@mrfearless47)
Active Member Customer

I'm assuming that the current beta (v42) doesn't support display of                    the proper icons for the RAID arrays.  

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Posted : 10/11/2020 4:50 pm
(@softraid-support)
Member Admin

Yes it does. Make sure you have full disk access enabled in System Preferences/Privacy

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Topic starter Posted : 11/11/2020 1:57 am
Henry-In-Florida
(@henry-in-florida)
Trusted Member Customer

@softraid-support 

So here's where I'm at with the imminent release of Big Sur, new Mac Hardware (announced yesterday) and your continued lack of movement on working versions of SoftRAID which support APFS and new MacOS:

  1. Your position of support stated here for new working versions of SoftRAID has been going on too long. 
  2. I need working version of SoftRAID to migrate to the new OS. Until such a version is out, and proven I will not be able to upgrade. You are holding up the train of progress and have been doing so since APFS came out. 
  3. SoftRAID 6 has been unworkable in Catalina and forward. 
  4. I intend to look around for other solutions and sadly, leave reliance on OWC/SoftRAID to supply my need for a solution (be it Apple's own with whatever shortcomings, some other vendor who has a reliable solution, whichever).
  5. While you sell a number of great hardware products at OWC I've come to realize a severe shortcoming of yours in the area of software development. You guys at OWC have not been very forthcoming in new SoftRAID R&D since taking over the product. It's gone on for two years now. Kinda done here. 

Have a nice day. 

Macbook Pro Retina 2019, internal 1TB storage, 32GB RAM, two external T3 enclosures (2.5TB online storage) RAID 4; MacOS Mojave.

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Posted : 11/11/2020 9:49 am
(@softraid-support)
Member Admin

We are going with a public beta on Big Sur. B42 is the current version, but we are going to update that beta once more before announcing.

 

Sorry for your frustrations, but we cannot rush a disk driver, it is too mission critical that it is robust under stress. Plus the many bugs in OS X we have worked with Apple on, a couple which are still in Big Sur, slow down progress.

 

thanks for your feedback!

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Topic starter Posted : 11/11/2020 11:02 am
(@mrfearless47)
Active Member Customer

Will the next beta finally provide the icons for the arrays running under Softraid 6 beta 42?  Right now, the arrays have no icon, but the name of the array below where the icon would go if there were one.  Running Big Sur RC 2 (effectively the GM).

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Posted : 11/11/2020 6:19 pm
(@softraid-support)
Member Admin

You need to enable full disk access in Security/privacy preferences. If you have, which you indicate, I am puzzled. But to try to fix this, we need to see it in house, so we can replicate and find the cause.

This post was modified 1 year ago by SoftRAID Support
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Topic starter Posted : 11/11/2020 11:44 pm
(@cjglynn)
Active Member

@softraid-support When do you plan to release the beta?

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Posted : 12/11/2020 10:26 am
(@mrfearless47)
Active Member Customer

@softraid-support. I have full disk access enabled in System Prefs/Privacy.  The icons for Softraid Drives do not show up. Beta 42.  Big Sur RC 2 (Nov 10, 2020).

 

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Posted : 12/11/2020 11:44 am
(@mrfearless47)
Active Member Customer

@softraid-support. See my earlier answer.  FDA is enabled and the icons still don't show.

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Posted : 12/11/2020 11:45 am
(@mrfearless47)
Active Member Customer

In relation to the above issue, is there a way to force Softraid to reinstall the same driver without an OS update?  I want to preserve the existing Softraid configuration, but force the driver to reinstall from a fresh download of Beta 42 to see if this cures the "no icons" problem.  To clarify, my issue isn't with the arrays not mounting or with Full Disk Access, but simply that the space where the icons should be for each array is transparent and appears not to be there.  The array names are below the transparent area, and all icons for non SoftRaid drives are there, so it may be a corrupt install.

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Posted : 12/11/2020 12:03 pm
(@uwemoeschel)
Active Member

Big Sur is here, when can I switch with a working Softraid version?

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Posted : 12/11/2020 6:53 pm
(@softraid-support)
Member Admin

We will have a public beta.

here is the link to the beta: ​​​​​​​SoftRAID 6

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Topic starter Posted : 12/11/2020 8:48 pm
(@softraid-support)
Member Admin

Just select the startup volume in SoftRAID and "reinstall SoftRAID driver". But I am pretty sure this is related to Full Disk Access. If not, I have not see it, but if I can reproduce it, we can fix it.

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Topic starter Posted : 12/11/2020 8:50 pm
(@softraid-support)
Member Admin

You can attach the SoftRAID tech support file here and I can take a look.

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Topic starter Posted : 12/11/2020 8:51 pm
(@raymondjr)
Active Member Customer

@softraid-support

 

Link doesnt work and I am having issues with accessing my drives in Big Sur, just updated...

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Posted : 12/11/2020 9:36 pm
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