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Thunderbay 4 shutting M1 MBA down for some reason

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(@craigmorgan)
Posts: 6
Active Member
Topic starter
 

Hi,

I've just purchased a Thunderbay 4 and installed 3 drives (RAID5) and got the beta trial version download of Softraid, everything seems ok setting up until I leave my laptop and return later to find its restarted and the "Problem report" is there (see below).

I have it plugged into a Caldigit TS3+ before the MBA. It's happened a few times now I think with the TS3+ & without.

The 3 green LEDS seem to flash/pulse a lot and sounds like the drives are moving whilst it's connected too, is this normal after being setup for 5 days? I'm not accessing any data on the drives whilst this is happening either.

Any ideas,

Craig

 

Report:

panic(cpu 3 caller 0xfffffe002c121eb8): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 121 seconds
service returned not alive with context : is_alive_func returned unhealthy : WindowServer initialization not complete (post IOKitWaitQuiet)
service: com.apple.logd, total successful checkins since load (23232 seconds ago): 2324, last successful checkin: 0 seconds ago
service: com.apple.WindowServer, total successful checkins since load (23202 seconds ago): 2307, last successful checkin: 121 seconds ago
 
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 20C69
Kernel version: Darwin Kernel Version 20.2.0: Wed Dec  2 20:40:21 PST 2020; root:xnu-7195.60.75~1/RELEASE_ARM64_T8101
Fileset Kernelcache UUID: 3E6AA74DF723BCB886499A5AAB34FA34
Kernel UUID: 48F71DB3-6C91-3E62-9576-3A1DCEF2B536
iBoot version: iBoot-6723.61.3
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x000000002165c000
KernelCache base:  0xfffffe0028660000
Kernel slide:      0x000000002219c000
Kernel text base:  0xfffffe00291a0000
Kernel text exec base:  0xfffffe0029268000
mach_absolute_time: 0x81e9aeb617
Epoch Time:        sec       usec
  Boot    : 0x60112a0d 0x000610ed
  Sleep   : 0x00000000 0x00000000
  Wake    : 0x00000000 0x00000000
  Calendar: 0x601184d6 0x000eabc8
 
CORE 0 recently retired instr at 0xfffffe00293d2c5c
CORE 1 recently retired instr at 0xfffffe00293d2c5c
CORE 2 recently retired instr at 0xfffffe00293d2c5c
CORE 3 recently retired instr at 0xfffffe00293d1798
CORE 4 recently retired instr at 0xfffffe00293d2c60
CORE 5 recently retired instr at 0xfffffe00293d2c60
CORE 6 recently retired instr at 0xfffffe00293d2c60
CORE 7 recently retired instr at 0xfffffe00293d2c60
Total cpu_usage: 93702500
Thread task pri cpu_usage
0xfffffe166e9bac68 watchdogd 97 64765
0xfffffe002d098c68 kernel_task 91 4275835
0xfffffe1671446610 useractivityd 46 19755
0xfffffe166f3d8658 Finder 46 85181
0xfffffe16758ca610 airportd 46 245663
 
Panicked task 0xfffffe166dfdd8e0: 149 pages, 4 threads: pid 88: watchdogd
Panicked thread: 0xfffffe166e9bac68, backtrace: 0xfffffe3f65c8b180, tid: 1909
 lr: 0xfffffe00292b5f8c  fp: 0xfffffe3f65c8b1f0
 lr: 0xfffffe00292b5d58  fp: 0xfffffe3f65c8b260
 lr: 0xfffffe00293d7f5c  fp: 0xfffffe3f65c8b280
 lr: 0xfffffe00293c9914  fp: 0xfffffe3f65c8b330
 lr: 0xfffffe002926f7e8  fp: 0xfffffe3f65c8b340
 lr: 0xfffffe00292b59e8  fp: 0xfffffe3f65c8b6d0
 lr: 0xfffffe00292b59e8  fp: 0xfffffe3f65c8b740
 lr: 0xfffffe0029a5043c  fp: 0xfffffe3f65c8b760
 lr: 0xfffffe002c121eb8  fp: 0xfffffe3f65c8b780
 lr: 0xfffffe002c121aac  fp: 0xfffffe3f65c8b7a0
 lr: 0xfffffe00299c0a28  fp: 0xfffffe3f65c8b800
 lr: 0xfffffe002c120970  fp: 0xfffffe3f65c8b920
 lr: 0xfffffe00299cdb8c  fp: 0xfffffe3f65c8bab0
 lr: 0xfffffe0029399278  fp: 0xfffffe3f65c8bbd0
 lr: 0xfffffe00292bb15c  fp: 0xfffffe3f65c8bc40
 lr: 0xfffffe0029293a28  fp: 0xfffffe3f65c8bcc0
 lr: 0xfffffe00292abdd8  fp: 0xfffffe3f65c8bd70
 lr: 0xfffffe00293bd1a4  fp: 0xfffffe3f65c8be40
 lr: 0xfffffe00293c9988  fp: 0xfffffe3f65c8bef0
 lr: 0xfffffe002926f7e8  fp: 0xfffffe3f65c8bf00
      Kernel Extensions in backtrace:
         com.apple.driver.watchdog(1.0)[7F0C2063-44D5-318B-A9F2-8DAE219A9F15]@0xfffffe002c120000->0xfffffe002c123fff
 
last started kext at 486771986219: com.softraid.driver.SoftRAID 6.0.1b48 (addr 0xfffffe0028518000, size 16384)
loaded kexts:
com.softraid.driver.SoftRAID 6.0.1b48
com.apple.driver.AppleAHCIPort 346
com.apple.iokit.SCSITaskUserClient 436.40.6
com.apple.driver.AppleIntelI210Ethernet 2.3.1
com.apple.filesystems.smbfs 3.4.1
com.apple.driver.AppleBluetoothMultitouch 99
com.apple.driver.AppleTopCaseHIDEventDriver 4020.6
com.apple.filesystems.autofs 3.0
com.apple.fileutil 20.036.15
com.apple.fsplaceholder 1.13.2
com.apple.iokit.IOBluetoothSerialManager 8.0.2f9
com.apple.driver.AppleBiometricServices 1
com.apple.driver.BCMWLANFirmware4378.Hashstore 1
com.apple.driver.CoreKDL 1
com.apple.driver.SEPHibernation 1
com.apple.driver.AppleThunderboltIP 4.0.3
com.apple.driver.AppleUSBDeviceNCM 5.0.0
com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0
com.apple.driver.DiskImages.UDIFDiskImage 493.0.0
com.apple.driver.DiskImages.RAMBackingStore 493.0.0
com.apple.driver.DiskImages.FileBackingStore 493.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleALSColorSensor 1.0.0d1
com.apple.driver.AppleAOPVoiceTrigger 11.5
com.apple.filesystems.apfs 1677.60.23
com.apple.driver.ApplePMP 1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.nke.l2tp 1.9
com.apple.filesystems.tmpfs 1
com.apple.driver.ApplePMPFirmware 1
com.apple.IOTextEncryptionFamily 1.0.0
com.apple.filesystems.hfs.kext 556.60.1
com.apple.security.BootPolicy 1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleSmartIO2 1
com.apple.AppleEmbeddedSimpleSPINORFlasher 1
com.apple.driver.AppleDPDisplayTCON 1
com.apple.driver.AppleTAS5770LAmp 437.96
com.apple.driver.AppleCS42L83Audio 437.96
com.apple.driver.AppleSPMIPMU 1.0.1
com.apple.driver.AppleT8020SOCTuner 1
com.apple.driver.AppleT8103CLPCv3 1
com.apple.AGXG13G 172.20.14
com.apple.driver.AppleAVD 375
com.apple.driver.AppleAVE2 401.63.3
com.apple.driver.AppleJPEGDriver 4.6.0
com.apple.driver.AppleMobileDispH13G-DCP 140.0
com.apple.driver.usb.AppleUSBHostT8103 1
com.apple.driver.AudioDMAController-T8103 1.58
com.apple.driver.AppleS5L8960XNCO 1
com.apple.driver.AppleT8103PMGR 1
com.apple.driver.AppleS8000AES 1
com.apple.driver.AppleS8000DWI 1.0.0d1
com.apple.driver.AppleS5L8960XWatchDogTimer 1
com.apple.driver.AppleInterruptController 1.0.0d1
com.apple.driver.AppleT8020DART 1
com.apple.driver.AppleBluetoothModule 1
com.apple.driver.AppleSamsungSerial 1.0.0d1
com.apple.driver.AppleBCMWLANBusInterfacePCIe 1
com.apple.driver.AppleS5L8920XPWM 1.0.0d1
com.apple.driver.AppleS5L8940XI2C 1.0.0d2
com.apple.driver.AppleSPIMC 1
com.apple.driver.AppleT8101 1
com.apple.driver.AppleM68Buttons 1.0.0d1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOKitRegistryCompatibility 1
com.apple.iokit.EndpointSecurity 1
com.apple.driver.AppleDiskImages2 1
com.apple.AppleSystemPolicy 2.0.0
com.apple.nke.applicationfirewall 310
com.apple.kec.InvalidateHmac 1
com.apple.iokit.IOAHCIBlockStorage 332
com.apple.iokit.IOAHCIFamily 294
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleUSBAudio 401.4
com.apple.iokit.IOAudioFamily 300.6.1
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4
com.apple.driver.AppleHIDKeyboard 222
com.apple.driver.AppleHSBluetoothDriver 4020.6
com.apple.driver.IOBluetoothHIDDriver 8.0.2f9
com.apple.driver.AppleActuatorDriver 4400.28
com.apple.driver.AppleMultitouchDriver 4400.28
com.apple.kext.triggers 1.0
com.apple.iokit.IOAVBFamily 900.12
com.apple.plugin.IOgPTPPlugin 900.11
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleMesaSEPDriver 100.99
com.apple.iokit.IOBiometricFamily 1
com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1
com.apple.driver.AppleSEPHDCPManager 1.0.1
com.apple.iokit.AppleSEPGenericTransfer 1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.DiskImages.KernelBacked 493.0.0
com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1
com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4
com.apple.driver.AppleThunderboltDPInAdapter 8.1.4
com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4
com.apple.driver.IOBluetoothHostControllerPCIeTransport 8.0.2f9
com.apple.iokit.IOBluetoothHostControllerTransport 8.0.2f9
com.apple.driver.AppleConvergedIPCOLYBTControl 1
com.apple.driver.AppleConvergedPCI 1
com.apple.driver.AppleBluetoothDebug 1
com.apple.driver.AppleBTM 1.0.1
com.apple.driver.AppleAOPAudio 14.32
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleHIDTransportSPI 4400.35
com.apple.driver.AppleHIDTransport 4400.35
com.apple.driver.AppleInputDeviceSupport 4400.35
com.apple.nke.ppp 1.9
com.apple.driver.AppleDCPDPTXProxy 1.0.0
com.apple.driver.DCPDPFamilyProxy 1
com.apple.driver.AppleBSDKextStarter 3
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleSPU 1
com.apple.AGXFirmwareKextG13GRTBuddy 172.20.14
com.apple.AGXFirmwareKextRTBuddy64 172.20.14
com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleNANDConfigAccess 1.0.0
com.apple.driver.AppleHPM 3.4.4
com.apple.driver.AppleCSEmbeddedAudio 437.96
com.apple.driver.AppleEmbeddedAudio 437.96
com.apple.iokit.AppleARMIISAudio 80.34
com.apple.driver.AppleDialogPMU 1.0.1
com.apple.driver.AppleStockholmControl 1.0.0
com.apple.driver.ApplePassthroughPPM 3.0
com.apple.iokit.IOGPUFamily 20.21.1
com.apple.driver.AppleH11ANEInterface 4.51.0
com.apple.driver.AppleH13CameraInterface 2.77.0
com.apple.driver.AppleH10PearlCameraInterface 14.70.0
com.apple.driver.DCPAVFamilyProxy 1
com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0
com.apple.driver.AppleDCP 1
com.apple.driver.AppleFirmwareKit 1
com.apple.iokit.IOMobileGraphicsFamily 343.0.0
com.apple.driver.AppleSPMI 1.0.1
com.apple.driver.AppleUSBXDCIARM 1.0
com.apple.driver.AppleUSBXDCI 1.0
com.apple.iokit.IOUSBDeviceFamily 2.0.0
com.apple.driver.usb.AppleUSBXHCIARM 1
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEmbeddedUSBHost 1
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleT8103TypeCPhy 1
com.apple.driver.AppleSART 1
com.apple.driver.ApplePMGR 1
com.apple.driver.watchdog 1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.AppleDisplayCrossbar 1.0.0
com.apple.iokit.IODisplayPortFamily 1.0.0
com.apple.driver.AppleTypeCPhy 1
com.apple.driver.AppleThunderboltNHI 7.2.8
com.apple.driver.AppleT8103PCIeC 1
com.apple.iokit.IOThunderboltFamily 9.3.2
com.apple.driver.ApplePIODMA 1
com.apple.driver.AppleT8103PCIe 1
com.apple.driver.AppleMultiFunctionManager 1
com.apple.driver.AppleEmbeddedPCIE 1
com.apple.driver.AppleBluetoothDebugService 1
com.apple.driver.AppleBCMWLANCore 1.0.0
com.apple.iokit.IO80211FamilyV2 1200.12.2b1
com.apple.driver.IOImageLoader 1.0.0
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleMCA2-T8103 510.72
com.apple.driver.AppleGPIOICController 1.0.2
com.apple.driver.AppleFireStormErrorHandler 1
com.apple.driver.AppleMobileApNonce 1
com.apple.iokit.IOTimeSyncFamily 900.11
com.apple.driver.DiskImages 493.0.0
com.apple.iokit.IOGraphicsFamily 585
com.apple.iokit.IOBluetoothFamily 8.0.2f9
com.apple.iokit.IOBluetoothPacketLogger 8.0.2f9
com.apple.driver.FairPlayIOKit 68.5.0
com.apple.iokit.CoreAnalyticsFamily 1
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSEPKeyStore 2
com.apple.driver.AppleUSBTDM 511.60.2
com.apple.iokit.IOUSBMassStorageDriver 184.40.6
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOSCSIBlockCommandsDevice 436.40.6
com.apple.iokit.IOSCSIArchitectureModelFamily 436.40.6
com.apple.driver.AppleIPAppender 1.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.RTBuddy 1.0.0
com.apple.driver.AppleEmbeddedTempSensor 1.0.0
com.apple.driver.AppleARMPMU 1.0
com.apple.iokit.IOAccessoryManager 1.0.0
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.4
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.AppleA7IOP 1.0.2
com.apple.driver.IOSlaveProcessor 1
com.apple.driver.AppleBiometricSensor 2
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.AUC 1.0
com.apple.iokit.IOAVFamily 1.0.0
com.apple.iokit.IOHDCPFamily 1.0.0
com.apple.iokit.IOCECFamily 1
com.apple.iokit.IOAudio2Family 1.0
com.apple.driver.AppleEmbeddedAudioLibs 1.17
com.apple.driver.AppleFirmwareUpdateKext 1
com.apple.driver.AppleM2ScalerCSCDriver 265.0.0
com.apple.iokit.IOSurface 289.3
com.apple.driver.IODARTFamily 1
com.apple.security.quarantine 4
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.kext.CoreTrust 1
com.apple.security.AppleImage4 3.0.0
com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1
com.apple.driver.AppleARMPlatform 1.0.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOReportFamily 47
com.apple.kec.pthread 1
com.apple.kec.corecrypto 11.1
com.apple.kec.Libm 1
 
 
 
** Stackshot Succeeded ** Bytes Traced 349619 (Uncompressed 882640) **
 
 
Posted : 27/01/2021 11:01 am
(@craigmorgan)
Posts: 6
Active Member
Topic starter
 

edit: I realise the constant flashing and drive spinning was probably "Spotlight" I've now omitted the RAID from this and drives are no longer active all the time.

 
Posted : 27/01/2021 1:49 pm
(@softraid-support)
Posts: 8006
Member Admin
 

Spotlight will do that. the watchdog crash is generally a shutdown related crash.

Attach a SoftRAID tech support file. I can take a look.

 
Posted : 27/01/2021 2:20 pm
(@craigmorgan)
Posts: 6
Active Member
Topic starter
 

Thanks for the help.

 
Posted : 27/01/2021 3:31 pm
(@softraid-support)
Posts: 8006
Member Admin
 

@craigmorgan

 

I do not see a reason for the watchdog panic. With only 4 disks, it is not the reason I generally see it.

This happens regularly? Every time you sleep? or also randomly during the day?

Is it only with the CalDigit dock connected? You indicated you thought you saw it without?

This post was modified 3 years ago 2 times by SoftRAID Support
 
Posted : 27/01/2021 5:02 pm
(@craigmorgan)
Posts: 6
Active Member
Topic starter
 

@softraid-support

It's happened for the past couple of days maybe 5/6 times, I've unchecked sleep (hard disks) in System Pref but I do have the display turning off when not being used.

I think switching Spotlight off has greatly improved it and the LEDs don't flash now unless I start the Softraid app or access the drive whilst using it tonight. I'll keep an eye on it and through the day try different setups.

 
Posted : 27/01/2021 5:30 pm
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