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Error when certifying Seagate drives (only for one of them)

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(@jonjones605)
Posts: 2
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Topic starter
 

I just got a Thunderbay 4 OWC with 4x Seagate IronWolf Pro, 20 TB, Enterprise NAS Internal HDD. I was able to start certifying 3 of the drives but the last one beeps when I install it. When it finally stopped beeping and showed up in softraid 8, I went to certify that 4th drive and got the following error: 

SoftRAID Error

An error occurred certifying a disk. There was an error writing to this disk.

Disk with error: disk2, SATA (Thunderbolt), 20 TB

 

Any idea what the issue could be?

 

-jon

 

 
Posted : 09/10/2024 11:40 pm
(@softraid-support)
Posts: 9197
Member Admin
 

beeps is not good, it may be faulty.

Cancel certify on a different disk and put this one in that disks slot, and the working drive in this slot.

Certify the possible bad disk. Do you get an error? if so, it is faulty.

the one you canceled, when you certify, it will ask if you want to resume.

 
Posted : 10/10/2024 12:01 am
jonjones605 reacted
(@jonjones605)
Posts: 2
New Member
Topic starter
 

@softraid-support Thank you very much for this. I did as you suggested and it appears it is an issue with the drive (which is brand new out of the box!). I have returned it via amazon and ordered a new one. I very much appreciate the fast response. The other three drives in my thunderbay 4 are certifying away. Does 120 hours really mean 20 hours?

 
Posted : 10/10/2024 8:55 am
(@softraid-support)
Posts: 9197
Member Admin
 

@jonjones605 

Expect 2TB a day for certification, so a 20TB is really 10 days.

You can see why it takes long, you are actually writing/reading on the entire surface 3 times. But as drives are sold untested, (as you saw), it is worth the investment in time, in my opinion.

 
Posted : 10/10/2024 11:19 am
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