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Unable to Resize Volume

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(@mikehblue)
Posts: 15
Eminent Member
Topic starter
 

I am trying to resize (shrink) my volume so that I can add another volume to my disks. But ever time I try and resize my volume I get the "SoftRAID Error" message (An internal part of the SoftRAID application has stopped functioning properly. Please quit SoftRAID and relaunch it.).

 

Any clues?

 

Thanks in advance.

 
Posted : 15/02/2022 10:44 am
(@softraid-support)
Posts: 9197
Member Admin
 

There is a bug in resizing that is not fixed yet. Can you attach a SoftRAID tech support file and I can take a look at how to get around this for you?

 
Posted : 15/02/2022 11:43 am
(@mikehblue)
Posts: 15
Eminent Member
Topic starter
 

Hi, thanks for the quick response. I noticed this morning that v6.2.1 was released, so I installed it (and the driver), and after allowing permissions and restarting I still was not able to resize my volume. I got the same message.

I have attached the support file after v6.2.1 failed to resize my volume. I am attempting this on my Thunderbay8.

Please advise.

 
Posted : 16/02/2022 11:47 am
(@softraid-support)
Posts: 9197
Member Admin
 

@mikehblue 

6.2.1 does not fix the resize volume. Do you have a machine running 10.15 or older you can connect this enclosure to, so you can perform the resize?

Otherwise, we need to do this with a command line tool.

 
Posted : 16/02/2022 12:14 pm
(@mikehblue)
Posts: 15
Eminent Member
Topic starter
 

Hi, I do not. I would like to proceed with the terminal commands..

 

Please advise.

Thanks.

 
Posted : 16/02/2022 5:09 pm
(@whistlerdan)
Posts: 3
Active Member
 

I'm running Catalina (10.15) and 6.2.1 doesn't work on that either.

 
Posted : 18/02/2022 12:56 pm
(@softraid-support)
Posts: 9197
Member Admin
 

@whistlerdan 

You can run 6.0.5, however. here is a link.

Do not install the driver, just run the app, resize, then go back to 6.2.1.

https://softraid.com/updates/SoftRAID%206.0.5.dmg

 
Posted : 18/02/2022 1:06 pm
(@write_right)
Posts: 2
New Member
 
Posted by: @mikehblue

Hi, I do not. I would like to proceed with the terminal commands..

 

Please advise.

Thanks.

I have the same issue, Monteray OS 12.2.1, and Softraid 6.2.1.

Where can I find the terminal command sequence to resize?

 
Posted : 01/03/2022 1:31 pm
(@softraid-support)
Posts: 9197
Member Admin
 

@write_right 

I am working on getting a command line fix. do you have an older macOS system anywhere?

 
Posted : 02/03/2022 2:12 am
(@write_right)
Posts: 2
New Member
 

@softraid-support 

not really. We have been running monteray for months now.

 
Posted : 02/03/2022 7:14 am
(@mikehblue)
Posts: 15
Eminent Member
Topic starter
 

FYI I was able to resize on an old intel Mac mini I have with 6.0.5 and OS10.15. Thanks.

 
Posted : 02/03/2022 11:09 am
(@softraid-support)
Posts: 9197
Member Admin
 

@mikehblue 

Thanks, unfortunately, until we fix this, that is the solution.

 
Posted : 02/03/2022 11:27 am
(@softraid-support)
Posts: 9197
Member Admin
 

@write_right 

Its going to be a couple more days before I can get any news on this, sorry.

 
Posted : 02/03/2022 1:21 pm
(@stevek)
Posts: 86
Member
 

I'm also experiencing this issue. Is there a command line fix available yet? I'm running 6.2.1 on Monterey 12.3.

 
Posted : 21/03/2022 8:35 pm
(@softraid-support)
Posts: 9197
Member Admin
 

@stevek 

Sorry, no. A library has to be recreated to make this work. It is not immediately going to be done.

 
Posted : 21/03/2022 9:33 pm
SteveK reacted
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