Thanks for the effort.

If you have the support file now, can you remove it, as I am concerned about data privacy.

@softraid-support Attached is the requested support file.

@softraid-support Yes, I have already upgraded to 6.3 as per my previous message. I can create another support file for your team. Should I email it...

@softraid-support Hey support. I know you guys are beyond busy but could you, at the very least, acknowledge my report and that at some point in the ...

@softraid-support I installed 6.3 and repeated the steps mentioned, the problem remains. Please advise

@softraid-support I confirm I still get the error after trying your suggested steps. Please advise if you need me to attatch the support file here or...

@softraid-support I emailed support as same as I did in the past. support@softraid.com I will try your suggestion. Can you confirm you don't ha...