@softraid-support Thanks. To be clear, this particular disk is not even in a RAID setup. I juggle a lot of data and often use single-disks for immedia...

I already identified the serial number of the disk and which volume it was last night/yesterday morning at 3 am! Thanks to your suggestion I have just...

@softraid-support Thanks, I'll do this and report back

@softraid-support Thanks for the clarification and answers - they help. I did a little research but only found emails about the version 8 release itse...

@softraid-support Thanks for the reply and clarification....it's okay to find this out and that actually helps to hear either way, so all respect give...

Started the return process today and ordered two more 16TB disks (all from OWC). Feel free to sell me if I am mistaken about any of this: Is there a...

@softraid-support Thank you for the answer and update. It came in time since I had not yet begun another round hoping for it to certify a second time....

Update. Need a fairly quick answer if the advice is "re-certify the disk." Certification passed but now I'm *really* confused. In the SoftRaid Log (no...

@softraid-support I'll have to wait until the certification is completed in the next day or two before running DriveRx and will report back then if I ...

Thanks. Here's the support file. Under "Show SoftRaid Log" it was telling me that there was an error and I "should replace this disk immediately." Whi...

Obviously it costs more, but what is the renewal on Pro? It may come as a surprise but I'm on Pro (though XT would probably still work good enough). I...