@softraid-support it's possible the support plan for 7 was paid for using a different email address. The OWC Digital account under the email address s...

@softraid-support Thanks for letting me know - but I need to point out that even though it's "just a user interface bug," the bug makes (Version 8 of)...

@softraid-support I was sure AppleCare was wrong but it made me mad anyhow (how much time has been lost talking to people at Apple who don't even seem...

Change of plans. No more support files today. You know what the plan was. Went to update from the external boot and got cold feet, so wanted to confir...

Tech support file from bought and paid for (at least subscribed) full version of SoftRAID 8.3 on macOS Sonoma, Mac Studio M2 Ultra 128GB (which I real...

support file from i9 MBP running external boot of Sonoma with full trial version of SoftRAID 8.3

Moving forward. Going to generate support files for all three operating systems. Here is the report from macOS Monterey with the old perpetual SoftRAI...

Thanks. Helpful information. I can hold off on upgrading the external boot if you'd like a support file form Sonoma first. Or if Sequoia will be just ...

I'm trying to help but probably including too much information that doesn't get read so scratch the whole last half of the above update. I'm taking ma...

Wait a second, I have upgraded to 8. Specifically, version 8 is the one I am running into the issues on. I paid for it on Feb. 19th (I think...away fr...

Thanks. This information might be compelling enough to just use the Flex and certify all four disks together. I appreciate you getting back to me quic...

Is the fan in an old Elite Pro Dual enclosure sufficient for cooling to enable "Random Access Testing" during disk certification? Wanted to install a ...

Thank you. Please let me know what information (if any) that you need from me in order to extend the license subscription. I appreciate that. As for...

The two-week delay was that I had family in town. During those two weeks I continued to work on this independently because I'm getting tired of what f...

It's when attempting to create a new volume. Any new volume on any 4TB Seagate EXOS disk. In the expanded disk tile, it does not show 18.4 - only when...