No, disregard the other drives. The volume in question is "A 4TB RAID 1". The one with the exclamation mark icon. I am trying to add a newly install...

New tech support file

@softraid-support You did more than I asked. Lets go slow. If you connect it and it does NOT rebuild, and ti does not instant restart, then good. ...

@softraid-support ok I disabled the automatic rebuilds. Remove it then added it but it did made an automatic rebuild. It rebooted. So I started with t...

@softraid-support Thank you, I replaced the USB cable and the certification process hasn't stopped.

@softraid-support it’s the OWC Mercury Elite Pro Dual 2-Bay Thunderbolt 2 RAID Enclosure. The enclosure is connected to a Caldigit TS3 Plus dock alo...

Thank you, I would appreciate any help. I thought it's the new hard drive I bought.

Additional information on SoftRAID

@softraid-support Thank you, sorry what I meant was the X thousands of hours is the indicator of the end of life of a drive. Great information to kn...

@softraid-support Thanks for the info! Is the 32,000 hours THE indicator to replace a drive?

@softraid-support I did that procedure since it was recommended by DriveDX but nothing Going back to my original issue. Do I need to install ...

@softraid-support I've been trying to make DriveDX install SMART on my USB drives but it doesn't work. I dont think it supports M1 macs at all so no l...