SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: Apr 24, 2026
Topics: 46 / Replies: 9131
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RE: Volume stuck on "restoring" - no apparent activity

@atakacs We got the support file (Its best if you do not rename it) Something very serious is wrong. It appears to me that an HFS volume was er...

6 months ago
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RE: Suggestion: add ability to re-sort Disk or Volume list in Softraid app on MacOS

All I can offer at present is add "Disk Labels" to the drives, which will sort by the label.Its not possible to sort by enclosure and it wouid be a lo...

6 months ago
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RE: SoftRAID causing kernel panic on Sequoia

@gkanai THere are no SoftRAID formatted disks connected in this support file. And I need a support file with two, then the other two, so I can see ...

6 months ago
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RE: Certify Time Increased Overnight

Certify times are a rough estimate based on current throughput vs total bytes remaining. Since drives have wildly varying performance (much slower at ...

6 months ago
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RE: Volume stuck on "restoring" - no apparent activity

@atakacs Save a SoftRAID tech support file and attach that here. I can see what is up, I cannot tell what I need to see with screen captures. ...

6 months ago
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RE: Volume stuck on "restoring" - no apparent activity

@atakacs Safeguard prevents you from deleting the volume accidentally with SoftRAID. That is all it does. All other "protections", like error repor...

6 months ago
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RE: Nasty error messages after update to macOS Tahoe

@torreyloomis You cannot install, nor uninstall, nor upgrade the SoftRAID driver. (as of Ventura) It is a "privileged" driver now. the SoftRAID d...

6 months ago
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RE: Volume stuck on "restoring" - no apparent activity

@atakacs We only allow jpg (for security reasons) RAID is not "backup", it gives additional performance, and redundancy in the event of a disk fa...

6 months ago
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RE: Transferring a seat to a different system

You got it, "deactivate" on one, then "Activate" on the new.

6 months ago
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RE: How would multiple drives failing certify at the same offset?

@slarti42 If it happens again, check the cable is tight. this is some kind of hardware issue, somewhere. Certify disk is a very low level task and ...

6 months ago
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RE: Free space not appearing days after deleting files on Thunderblade.

This is a "feature" of APFS. It does not immediately remove deleted files/open free space. One trick I have read is startup in Safe Mode, which will...

6 months ago
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RE: Volume stuck on "restoring" - no apparent activity

@atakacs Did you intentially set your volume to be "Case Sensitive"? that is why I asked about Time Machine, it is the main explanation, as users n...

6 months ago
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RE: How would multiple drives failing certify at the same offset?

@slarti42 Certify failures are always hardware failures, but you need to get to the cause. Make sure your system is not sleeping is one help. Let...

6 months ago
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RE: Nasty error messages after update to macOS Tahoe

SoftRAID was the messenger, not the cause. IO errors are real and SoftRAID reports every event, regardless of cause. (even if it is a file system erro...

6 months ago
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RE: How would multiple drives failing certify at the same offset?

Bad cable, faulty enclosure are the most likely suspects. What is weird is "pass number 2" on one set, meaning they completed one certify pass after...

7 months ago
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