This particular issue (A blank window in the application) does not impact data, monitoring, or anything else. Since there is a simple workaround, whil...

@dmcrobbie This should have fixed itself with 13.3. The driver no longer loads from /Library/Extensions You can try this in the terminal.app: su...

We have two SSD's we offer. One is made by the largest OEM in the world, the other are ours. Both are good performers and reliable. We have also tes...

@dmetz OK, perhaps a clue. I suspect those are major "TRIM" operations, when an SSD takes the drive writes and actually erases them. (when you dele...

@dmetz I understand and also that you literally disconnected the enclosure for the upgrade. So the upgrade has nothing to do with this. what about ...

@dmetz I have a theory on the drives. They were using TRIM to trim the deleted data. If there was a LOT of data to TRIM, it could take quite a whil...

@dmetz Weird that disconnecting the drives before a macOS upgrade could have any impact. There is zero SoftRAID volume data in the System. All parti...

@hys17 I think the issue, which was not well understood, is the PCIe support, which is what is problematic on Windows. We are adding this to the specs...

@dmetz where did you get those drives from? we do not sell them. Drives that take 3-15 minutes to appear are not "right". This may be a drive issue...

@dmetz Mounting is by MacOS and should be automatic. All the SoftRAID app does is tell the Finder to mount the volume. It does nothing fancy. ...

@dmetz No a dock won't matter. What is doubly strange is the drives were disconnected when you upgraded to 13.3, showing the mounting had nothing ...

@dmetz There are no more SoftRAID driver loading issues with 13.3. So the volume directory must be damaged. I am concerned about the drives taking s...

@hys17 I know, but am trying to help. Thunderbolt on windows should be solidly working by now, after all it is Intel technology. Its much more "exp...

@hys17 I think this is a problem with the Flex8 having PCIe card slot. There are encrypted communications with Thunderbolt and the Flex8 may not ha...

@hys17 I don't know if there are enough Windows experts here to assist. I asked around our engineers, see if I could get any feedback for you. I d...