SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: macOS 13 (Ventura) public beta

@tomnash thanks, I am very bothered by this, but it is hard to speed up things when the problem is at Apples end. Sorry about this.

4 years ago
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4 years ago
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RE: upgrade + support plan expired in menu bar after upgrade

Thanks this looks like a bug. Please attach a SoftRAID tech support file. We can fix this in 7.0.1, assuming it is a bug.

4 years ago
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RE: macOS 13 (Ventura) public beta

@tomnash Thanks, we are escalating these to Apple, as it is pretty urgent. The reason you cannot attach is you are naming the file .txt, but unle...

4 years ago
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RE: My Thunderbay Volume Icons are missing

This is a unusual MacOS bug. Generally, next security update, the icons will come back. Else you can manually paste the icons using these instructio...

4 years ago
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RE: Current SoftRAID beta version

@mrfearless47 We made a change in SoftRAID 7 that stops the restart from being modal, so that part should not happen again.

4 years ago
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RE: Pricing clarification please

@eoren1 I disagree that SoftRAID licenses are not perpetual. A Subscription means your application stops working, when the subscription ends. What ...

4 years ago
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RE: Pricing clarification please

@steve-nuns The SoftRAID upgrade and support policy is going to be labeled clearly in the future. SoftRAID has always been supported during warra...

4 years ago
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RE: Current SoftRAID beta version

@mrfearless47 this is a bug in MacOS. My guess is an older version of the driver is installed in the driver cache queue. Try this:uninstall SoftRAID...

4 years ago
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RE: Pricing clarification please

@rsmith4321 All software upgrades are free while under warranty. Your gripe is therefore only enclosures that have no warranty. SoftRAID should be ...

4 years ago
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RE: Pricing clarification please

@syd Wait until SoftRAID 7 is officially released. the Pricing/licensing pages are still being put together.

4 years ago
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RE: macOS 13 (Ventura) public beta

@kaijujoe66 I can make this suggestion, but I am guessing it will be rejected. We make some profit on drives, which helps pay the support. We also ...

4 years ago
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RE: macOS 13 (Ventura) public beta

@calbear88 Yes, we are extremely close to final release, there are no driver changes between the current beta and the file release, which is any da...

4 years ago
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RE: Modifying Volumes to optimize available space.

@wmb You can always rename volumes, yes.

4 years ago
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RE: Modifying Volumes to optimize available space.

@wmb Here is a way to describe this. SoftRAID allows any number and type of volumes in any order. No issue there. However you have a special case...

4 years ago
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