SoftRAID Support
@softraid-support
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Joined: Aug 28, 2015
Last seen: May 11, 2026
Topics: 46 / Replies: 9132
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RE: redux

Attach a SoftRAID technical support file. Delete should not be gray, unless you have not selected a SoftRAID volume.

4 years ago
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RE: Pricing clarification please

@syd You can install SoftRAID 7 in free trial mode, and let it expire. You will get notices on occasion that it expired, but the volume will work.

4 years ago
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RE: macOS 13 (Ventura) public beta

@syd If this is intel, the volume will mount automatically. We license a limited driver with MacOS. Because of some limitations on M1 and licensi...

4 years ago
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RE: macOS 13 (Ventura) public beta

@syd To update to the latest driver, you need the latest version of SoftRAID.

4 years ago
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RE: Modifying Volumes to optimize available space.

Its not so simple and no, it is not easy to do what you want. I think you need to keep the Drobo as secondary backup, btw. (Always have 3 copies of ...

4 years ago
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RE: SoftRAID Software painfully slow

What Software are you using? SoftRAID for Mac, there is no "Manage RAID Members". Are you on Windows?

4 years ago
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RE: macOS 13 (Ventura) public beta

@syd Volumes will rebuild after a crash. Yes, technically you can use an older machine to manage (add disk) the volumes. Tech Support will not be a...

4 years ago
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RE: Pricing clarification please

@eoren1 I am trying to get this thread moved to the pricing topic, and to your point about engineering, our VP engineering is going to post here, o...

4 years ago
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RE: Pricing clarification please

@steve-nuns this is not an accurate picture. When you purchase a car, for example, do you expect all the new software services to be free for lif...

4 years ago
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RE: Pricing clarification please

@eoren1 This is being straightened out with Customer Service. Yes, the warranty includes all SoftRAID updates during the warranty period, in additi...

4 years ago
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RE: Pricing clarification please

@steve-nuns I am attempting to get this moved, it is not trivial. thanks!

4 years ago
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RE: Ventura/SoftRaid 7 Upgrade Process?

@infinitus Because Ventura will/might replace the driver with an older one. I think on M1, it cannot, so leaves it alone.

4 years ago
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RE: Pricing clarification please

@steve-nuns Perpetual means your license does not expire, but it will when MacOS updates. At least currently, when such major engineering efforts a...

4 years ago
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RE: Pricing clarification please

@eoren1 Give me the case number and I can straighten this out.

4 years ago
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RE: Can anyone reproduce the M1 Kernel panics with RAID 5 and Ventura?

@fenwayfrank We have it. Thanks. We will forward this to Apple engineering also.

4 years ago
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