@dimsimlim I am still researching what happened. I think this was fixed "over the phone", so I am not sure what the fix was.

@lsnover You should get taken care of, let me know how it goes!

@doug_rossmac-com We know this was caused by a USB bug. Its being looked at, but chances are, we can repair the damage, which appears to be limited...

@midihead7 THere were no significant disk pauses there. Lets try one more similar test:Go to the App store and get AJA System Test Lite.Run AJA, ...

@lsnover Its via email. Did you get a response yet? You should be in communication.

We will have a public beta as soon as possible. In the meantime, your volumes will work perfectly with Tahoe.

the problem with the answer you got was their (your rep) lack of knowledge about how MacOS works. This is simply an external, removable volume. D...

This would be a MacOS issue. We have not had any general reports like this. SoftRAID publishes the volume as any other macOS volume, it is not differe...

@lsnover Didn't you get a response from Jose yet? Its best to send it to your case. Its secure here, as now we do not allow non admins to see links...

@doug_rossmac-com Your choice then is wait until next week and engineering can take a look for you, or backup/restore. I think this is a USB "bug" ...

@doug_rossmac-com Something bad happened, not sure what. Its possible we may be able to repair part/all of this. Are you backed up?Engineering won;...

@midihead7 I do not see anything obvious. Lets try something to try to rule out disks. Note the disk#'s in SoftRAID disk tiles, in your support file...

@lsnover Keep with your tech rep, as he is very experienced in Windows issues. Good luck!

We have a working beta, but are waiting to fix a few bugs before enabling it as a public beta. All volumes mount normally under Tahoe, however.

@lsnover I created a support case for you. Someone will reach out to you shortly. In the meantime... Run the Windows Diagnostic program with the ...