@softraid-support I"m also in an email exchange with soft raid support. Here is the report from the time after the drive spontaneously ejected and the...

@softraid-support There are no lights flashing. The older thunderbays (connected with thunderbolt 2 through a thunderbolt 3 to 2 adaptor to the laptop...

Uh oh, I spoke too soon. Just now, even though I am not even using the hub in the thunderbolt chain, the thunder bay connected with thunderbolt 3 cabl...

@softraid-support It was a hardware issue: specifically a brand new hub in the thunderbolt 3 serial chain. there was a CalDigit Thunderbolt Station 4 ...

@softraid-support Yes... I have a Thunderbay 4 using thunderbolt 3 ports as well as a couple two older Thunderbay enclosures using thunderbolt 2 conne...

@softraid-support Thanks. So thunderbolt 3 = no energy saving mode and manually turning off your system after usebut thunderbolt 2 through an adaptor ...